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Microsoft 365 Blog
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How to manage Office 365 ProPlus Channels for IT Pros

DaveGuenthner's avatar
DaveGuenthner
Icon for Microsoft rankMicrosoft
Aug 08, 2019
We’ve updated official guidance and published it as an article on docs.microsoft.com: Change the Microsoft 365 Apps update channel for devices in your organization. We recommend that you follow the s...
Updated Feb 10, 2023
Version 61.0
deployment
microsoft 365 apps
KanakarisA's avatar
KanakarisA
Brass Contributor
May 01, 2020

Thanks for this great article. I am having an issue where moving from UNC path updates to SCCM updates does not seem to change the UpdateChannel property in the registry so I can't migrate.

 

My client settings below:

 

PS HKLM:\SOFTWARE\Microsoft\Office\ClickToRun\Configuration> Get-ItemProperty .


OfficeMgmtCOM                  : True
VersionToReport                : 16.0.9126.2259
ClientFolder                   : C:\Program Files\Common Files\Microsoft Shared\ClickToRun
ClientVersionToReport          : 16.0.9126.2259
WatcherInterval                : 3600000
PipelineServerName             : ClickToRun_Pipeline16
PackageLockerPath              : C:\ProgramData\Microsoft\Office
ScenarioCulture                :
InstallID                      : 26CB5AE4-2F17-449F-9338-13A0177C5AC0
Platform                       : x64
InstallationPath               : C:\Program Files\Microsoft Office
ClientCulture                  : en-us
CDNBaseUrl                     : http://officecdn.microsoft.com/pr/7ffbc6bf-bc32-4f92-8982-f9dd17fd3114
AudienceId                     : obfuscated
AudienceData                   : Production::DC
None.MediaType                 : Local
O365ProPlusRetail.MediaType    : Local
SharedComputerLicensing        : 0
UpdatesEnabled                 : True
Activate                       : True
O365ProPlusRetail.ExcludedApps : access,groove,onedrive
StreamingFinished              : True
ProductReleaseIds              : O365ProPlusRetail
RSODReset                      : False
O365ProPlusRetail.OSPPReady    : 1
UpdateChannel                  : \\previousuncpath\updates
UpdateChannelChanged           : True
O365ProPlusRetail.TenantId     : obfuscated
O365ProPlusRetail.EmailAddress : user@company.com
PSPath                         : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Click
                                 ToRun\Configuration
PSParentPath                   : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Click
                                 ToRun
PSChildName                    : Configuration
PSDrive                        : HKLM
PSProvider                     : Microsoft.PowerShell.Core\Registry

 

And the policy settings:

 

PS HKLM:\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate\> Get-ItemProperty .


updatebranch        : Deferred
officemgmtcom       : 1
preventteamsinstall : 1
setbitsasprimary    : 1

 

I have repeatedly ran the Task as below and the UpdateChannel is stuck on the previous UNC value.

My task though is named "Office Automatic Updates" and not "Office Automatic Updates 2.0" since I am on version 1803 still.

 

Let me know if I can manually modify that registry entry (possibly delete it and re-run the task or change to a known CDNUrl one) so updates can happen.

 

Thanks a lot!