MicrosoftThank you, John! I understand the challenge (it's one I deal with almost daily!), and I'm sure balancing privacy concerns makes it more cumbersome to provide useful and actionable data. I know a colleague whose company required sending home one of those mobile firewalls that extends the network, and because of the integration with their firewall solution, they were able to spot trends like ISP outages or congestion/issues in different neighborhoods. That lifted a huge support burden, but obviously it was quite expensive.
I'll check out that video, and I anxiously await what Microsoft does in this area.
Ryan
