I was having a conversation with a small business owner, and they mentioned wanting to have an emphasis on improving customer service and ratings, but the process of reading feedback and surv...
Updated Apr 18, 2025
Version 3.0
Blog Post
This is a great start but I'm still fining Copilot very limited here compared to other AI software. It would be great if enhancements could be made so that you can:
1) Get a sense of the magnitude of the themes (rank of most to least commonly mentioned theme)
2) Be able to verify the validity of the generated themes by asking Copilot to show example verbatim that it has used to generate these themes (currently it just hallucinates the verbatim)
3) Edit the excel so that the theme name is put in a new cell next to each verbatim (so you can sort the document).
4) Run more complex market research analysis techniques
Exactly. This is great if you can only use Office suite for work and/ or have you have very simple analysis to perform (which is most users). But to do what you said (rank themes, retrieve accurate verbatim, filter (and sort), and perform more complex analysis...) you'd need a tool like www.wordnerds.ai, or www.discy.ai
