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Microsoft 365 Copilot Blog
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Sales agent in Microsoft 365 Copilot: Evaluation Results – Technical Report

Bharath Varadarajan's avatar
Bharath Varadarajan
Icon for Microsoft rankMicrosoft
Dec 12, 2025

Empowering sellers with a smarter way to prepare — chat naturally, uncover insights, and walk into meetings ready to win.

Sales teams rely on timely, contextual insights to prepare for customer meetings, manage complex accounts, and stay on top of their pipelines. Yet the information they need lives across multiple syst...
Updated Dec 12, 2025
Version 3.0
microsoft 365 copilot
niticha's avatar
niticha
Copper Contributor
Jun 19, 2026

Hi Bharath , that's great work. The Metrics you have mentioned is a comparison between GPT Model and the Sales Agent but as an org if we want to track the sales agent performance for these key metrics , is there a way available? The only report I can find related to the Sales Agent is Copilot for sales adoption report but if we want to use this agent in our org there is no way available to actually track it ,to keep a tab on its performance and for us to actually trust on it. If there is a way to actually track it , can you pls share that?