MicrosoftMicrosoftSeth_Patton Loving the new voice feature. Looking forward to seeing it available across agents, notebooks. etc. in the near future (fingers crossed).
A question for you: Do you know how we can check how many of our users have voice available (already rolled out to them)? We have no idea if it's rolled out to only 10% of our users or 90% of users. Some of our users have had it available (including in the web) for 6-7 weeks already, while others still don't see it. I only got it a few days ago.
This is critical for our comms, adoption and training, etc. If only 10% of our user base have it then we would hold back, but if we already have 90% of our users with it, we will start our comms, etc. now. We've already reached out to some other Microsoft folk, and they said there is no way to know roll out percentage but wanted to confirm.
Note that this isn't just for voice, but all new features that roll out sporadically across our users (common problem) making it extremely difficult to manage.
This has been the way of their rollouts for years, decades. I get the idea behind it. If a feature/update is going to bork something, it's better to do it to only 5%-10% of a company than to 90%. But I agree it's frustrating to communicate to people. I basically tell employees "You'll get it in the coming weeks. Keep checking for the feature."
Yea we don't mind (and understand) the gradual rollout strategy (although it's still frustrating for many of our users that don't get the features until much later than others). The key for us is to have a way to see how far it's rolled out across our users - 10%, 50%, 100%, etc. At the moment we have absolutely no idea and can't see a way to check.
