While individuals are already seeing productivity gains with Copilot, the real opportunity is scaling impact across the organization and driving outcomes that matter for leaders, teams, and organizations. To do that, organizations need actionable analytics that reveal Copilot and Agent usage, adoption, and impact. Those insights empower IT and business leaders to optimize performance, demonstrate ROI, and make smarter decisions.
During our three-part Business Value Customer Hub series, you’ll join our product experts and learn how to prioritize high value scenarios, build targeted deployment and adoption plans, and connect usage to measurable business outcomes—all within Copilot Analytics. Whether you’re getting started or ready to optimize at scale, this series is your blueprint to make AI value visible, measurable, and real.
Who should attend
- Business leaders (CIO/CTO, functional leaders) who own outcomes and ROI
- IT admins and platform owners responsible for deployment, governance, and reporting
- AI adoption and transformation leads who drive enablement and scale
- Data/BI analysts who translate telemetry into insights and KPIs
Episode 1 — Defining Business Value for Your Organization
September 25, 2025 • 8:00–9:00 AM PT | Online
Want to maximize the benefit of Microsoft 365 Copilot? This session helps you align your implementation to the outcomes and scenarios that matter most to your business. Learn best practices, explore resources like Functional KPIs and the Copilot Scenario Library, and see how Copilot Analytics can measure success. Walk away with a clear framework to define and communicate value across your organization.
Episode 2 — Follow-Along: Measuring Impact with Copilot Analytics
October 2, 2025 • 8:00–9:30 AM PT | Online
Unlock the power of Copilot Analytics in this interactive, hands-on session. We’ll guide you through tracking adoption, quantifying productivity gains, and using advanced tools like the Copilot Dashboard, Graph API (Beta), and Viva Insights Analyst Workbench. You’ll leave ready to measure outcomes by role, department, or organization—and confidently demonstrate Copilot’s impact.
Episode 3 — Maximizing Business Value & ROI
October 9, 2025 • 8:00–9:00 AM PT | Online
Learn how to turn insights into sustained impact. This session shows you how to interpret Copilot Dashboard metrics, align analytics with strategic initiatives, and create a continuous improvement loop. Discover how Copilot and Agents drive measurable results—and how to prove ROI to stakeholders with confidence.
What you’ll walk away with
- A shared definition of “value” for your Copilot program, mapped to your highest impact scenarios
- Practical, repeatable methods to measure adoption and outcomes with Copilot Analytics—so you can show progress, coach teams, and report ROI
- A repeatable path to ROI, from first wins to sustained business impact
Reserve your place now—and invite your business leaders, program lead, IT admins, and adoption champion to align on impact and value in real time: Driving business value with Microsoft 365 Copilot (Customer Hub)
Microsoft