At HR Tech this week? Check out the Employee Self-Service Agent in Microsoft 365 Copilot

As organizations embrace AI in the workplace to enhance employee productivity and engagement in this era of AI, we’re excited to showcase our latest innovations in employee experience: the Employee Self-Service Agent in Microsoft 365 Copilot. Come check it out along with our other employe experience solutions at the HR Tech conference, Booth #1623, September 16-18, 2025, at Mandalay Bay in Las Vegas.

Reimagining the employee experience

Beyond collaboration and productivity, Microsoft 365 Copilot further streamlines your work. The new Employee Self-Service Agent offers HR- and IT-focused support in a single chat experience, helping employees find information and complete tasks efficiently without navigating multiple systems. By integrating knowledge, workflows, and existing platforms, the agent redefines employee service delivery.

Employee Self-Service Agent: Streamlined HR and IT support

The Employee Self-Service (ESS) Agent in Microsoft 365 Copilot helps employees get HR and IT answers and tasks done quickly while allowing teams to focus on bigger priorities. With ESS Agent, organizations reduce support tickets, boost employee satisfaction, and lower costs.

See it in action: Join us at HR Tech

We’re excited to bring the Employee Self-Service Agent to life at the HR Tech Conference 2025 in Las Vegas this week. Visit Microsoft in the Expo Hall at Booth #1623 for a firsthand look at how the Employee Self-Service Agent can streamline your organization’s employee experience.

• Live product demo: Explore real-life scenarios and watch the Employee Self-Service Agent retrieve knowledge, automate tasks, and personalize support.
• Theater sessions: Join our engaging booth theater sessions for a deeper dive into the technology, our own Microsoft journey with the agent, best practices for adopting AI-powered self-service, and see its full extensibility capabilities.
• Expert conversations: Meet the Microsoft product team, ask your questions, and learn how the agent can integrate with your unique systems and processes.

Whether you’re an HR or IT leader, a solution architect, or a transformation champion, the Employee Self-Service Agent modernizes support, boosts employee AI adoption, and maximizes your Microsoft 365 investments.

Stop by Booth #1623 at HR Tech in Mandalay Bay this week to see the agent in action, connect with our experts, and attend a theater session. Theater session schedule for Employee Self-Service Agent:

• Wednesday, September 17, 1:00-1:15PM | Jumpstart HR and IT support with Employee Self-Service Agent
• Wednesday, September 17, 1:30-1:45PM | Supercharge and extend your Employee Self-Service Agent
• Thursday, September 18, 10:00-10:15AM | Jumpstart HR and IT support with Employee Self-Service Agent
• Thursday, September 18, 10:30-10:45AM | Supercharge and extend your Employee Self-Service Agent

Together, let’s transform the workplace—one empowered employee at a time.

See you at HR Tech 2025!