Last September, we announced new capabilities in Office 365 Message Encryption that enable users to seamlessly collaborate on protected emails with anyone. This release included Do Not Forward an out...
Updated May 11, 2021
Version 11.0
Blog Post
Hi, I have Outlook V1805 Build 9330.2087 and while the Encrypt button is now there (good job!), whenever I receive an encrypted message, I also receive a popup saying "The logged in users could not be authenticated. Please check your credentials or try signing out and signing back in". I click ok, restart Outlook (multiple time) but it never works. This is for other O365 tenancies to ours. If we send internal, it works ok.
I know someone from MS on here said it would be fixed soon but that was 3 weeks ago and there's still no update? This means we (and all our users) can't open encrypted emails at all - a big pain for everyone. Do we have an ETA for a fix yet?
Additionally, we have some users running Outlook on RDS. As they're not running Office 365 ProPlus, will they ever get an update to allow them to send press the Encrypt button? How will it be rolled out?
Lastly, do we have an ETA yet on when Outlook for Windows will be able to decrypt on the fly so you can read the decrypted emails inline?