MSFT-thommck ,
Thanks for the links and info, but unfortunately, it does not provide a path forward. Your message indicates that, "You can also add Azure Information Protection Plan 1 to the following plans to receive Microsoft Purview Message Encryption: Exchange Online Plan 1, Exchange Online Plan 2, Office 365 F3, Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Office 365 Enterprise E1." However, this product can't be purchased and appears to be discontinued: "As part of this journey, partners and customers can no longer purchase new standalone subscriptions for AIP P1 as of January 2024. ." --ref (https://learn.microsoft.com/en-us/partner-center/announcements/2024-february) . The same document referenced seems to indicate that only E3, E5, F3, and Business Premium can utilize Microsoft Purview Information Protection. This leaves the average consumer with Business Basic or E1 unable to utilize encrypted e-mail without spending between 300% or 500%+ more on their licensing instead of the $2/month option that AIP P1 offered. I also reviewed the links you provided, but even there, it's a journey down the rabbit hole. The message encryption FAQ tells me that I have to migrate AD RMS to Azure Information Protection. I don't believe I have any Azure RMS services active, but when I try to follow the link from the FAQ on how to migrate, the directions don't work and are confusing. After multiple months trying to provide encrypted e-mail for my E1 and Business Basic accounts, I'm at a loss and other than the recommendation to spend 300% to 500% more on an E3 or E5 plan, I'm constantly getting contradictory information. Honestly, since Microsoft has made these changes, I don't think that the departments are up to speed yet and I probably just need to take a 6 month or 1 year timeout and try again when Microsoft has figure things out internally. Thanks for trying to help. I'll try the FAQ again when my brain is fresher.
Jeff
edit 4/5/2024: changed "unfortunately it does provide a path forward" to "unfortunately it does *not* provide a path forward". Funny how missing one word changes the meaning. 😄