Blog Post
Priority Cleanup V2: Faster, Simpler Data Purging for Exchange Online
I wonder if lack of support for the archive mailbox is associated with lack of Graph API support for archive mailboxes... CRUD support for archive mailboxes is supposed to be coming as part of the project to deprecate EWS. Perhaps we'll see some movement then.
I can't speak for the developers, but the logic as to why support for archive mailboxes is not present is that the intention is to remove information from view that is current rather than the long-term storage in the archive.
Thanks TonyRedmond​, so at the moment there isn't a technical solution to permanently delete emails from an Archive mailbox if we use Purview retention policies without first removing the retention policy and then deleting the data before re applying the policy? I assumed other companies would have the same requirement under UK GDPR?
- TonyRedmondApr 20, 2026MVP
There is a technical solution. Find the information using an eDiscovery case and then use the Graph API to purge the items found by the case. Of course, you'll have to remove the retention policy to allow the purge to proceed...
- Gadget34Apr 20, 2026Copper Contributor
Thanks TonyRedmond​ , that's the only solution i have found at the moment but removing the policy risks data that is deleted during the removal window not being retained. I was hoping Priority Clean up would be the solution...