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Microsoft Azure Data Services Integration into ServiceNow

alpkaya's avatar
alpkaya
Icon for Microsoft rankMicrosoft
Dec 12, 2019
ServiceNow is a SaaS based application that provides service management software via multiple offerings such as:  IT services management (ITSM), IT operations management (ITOM) and IT business...
Updated Dec 18, 2019
Version 2.0
Alp Kaya
azure
MustafaYalcin's avatar
MustafaYalcin
Copper Contributor
Apr 30, 2020

Hi alpkaya, thanks for this great blog, it is really useful. 

I have a question, I am getting an error when I try to connect Servicenow with OAuth2 authentication type. for Basic Authentication, there is no issue. 

All required information is ok. (endpoint, user, password, ClientId, Client Secret)

 

The Error message is:

ERROR [HY000] [Microsoft][ServiceNow] (1017) Malformed response received from Authentication server that lacks following information: "Auth_AccessToken" located at "access_token" from the server response; "Auth_RefreshToken" located at "refresh_token" from the server response; "Auth_Expires" located at "expires_in" from the server response. 
 
I could not find any related page about ADF - Servicenow connnection with OAuth2. Do you have any idea about the problem? 
Thanks in advance. 
Mustafa