By: Abigail Stein – Product Manager | Microsoft Intune
Updated 09/27/24: The newly updated Managed Home Screen app is now generally available! All devices will now see the updated Managed Home ...
Updated Sep 27, 2024
Version 15.0
Blog Post
Hello,
starting yesterday we are experiencing an issue coming from the screen orientation configured in app configuration policy. Devices are using the latest version of MHS - 2.2.0.97957 (97957). Visually, the new MHS experience was enabled. The screen starts to switch from portrait to landscape and vice versa indefinitely. Exit from MHS is not possible in the current state and restart does not fix it. App configuration is as follows:
{
"kind": "androidenterprise#managedConfiguration",
"productId": "app:com.microsoft.launcher.enterprise",
"managedProperty": [
{
"key": "screen_orientation",
"valueInteger": 2
}
]
}
If I set it to "1" for portrait - the loop stops and screen orientation is properly locked in portrait. Trying again to set it to "2" landscape - the loop appears again. For now we have removed the "portrait orientation" configuration entirely from affected devices and enabled auto-rotate as a mitigation for the operators, but if another unit complains I will raise it to Intune support as advised.
Screen orientation is set to "Not configured" in the respective MHS configuration profile and this have been working flawless for years.
Issue is present with Zebra VC80x devices - confirmed on around 80 to 100 devices already, using Android 8.1 firmware.