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Intune Customer Success

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Support tip: Troubleshooting iOS or Android policies not applying to devices

Silver Contributor

Oct 30, 2018

First published on TechNet on Aug 29, 2018 We've seen customers have issues where they deploy an iOS or Android policy to a device, but it doesn’t get applied to the device. This could simply be...

Updated Dec 19, 2023

Version 12.0

android

troubleshooting

Intune_Support_Team

Silver Contributor

Joined October 11, 2018

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wroot

Silver Contributor

Nov 02, 2018

We are using free MDM option of Office 365 and i have seen a few cases when enrolling Android phones with standard Email app already setup before that and email still working fine. After removing email account and trying to add it again, then it showed a message that it must be enrolled first.