By Mihai Lucian Androne | Support Escalation Engineer and Eric Orman | Sr. Intune Program Manager
We recently released a new feature for the Enrollment Status Page (ESP) that will allow you to ...
Updated Dec 19, 2023
Version 6.0
Blog Post
Damien Sweeney - During ESP there are 2 parts where app installation can be tracked. Device setup and Account setup. Depending on how you assigned the apps, Device or User targeting, apps will be tracked in that specific step. For example if you have 1 app targeting All Devices and 2 apps targeting a User group, in Device setup you will see 0 of 1 apps installed and in Account setup you will see 0 of 2 apps installed. More info https://docs.microsoft.com/en-us/intune/windows-enrollment-status#device-setup.
For the Intunewin wrapped apps, I assume you refer to Win32/EXE apps. These apps, are not installed/tracked like traditional store/LOB apps. They are being installed via Intune Management Extension agent(used for PS scripts also). This means that if you push a Win32 app to a user, this will be tracked via Account setup. Considering the example above, now you will have 0 of 3 apps installed, however that 3rd app is not actually the Win32 app, is the Intune Management Extension agent which is going to be installed in order to leverage the installation of the Win32 app later.
Bas Peeperkorn - On the existing profile where you don't see the option to select the required apps, can you click on No for Block Device use until all apps and profiles are installed and then click Yes ? Check my GIF ⬇
Does this fix the issue?
Eelco_W When it fails, the option to Try Again doesn't show up for you ? I expect that if Office C2R did not install fast enough and ESP timed out, but after some time, you see C2R reported as installed in Intune portal(green check mark), if you click Try Again, setup to continue(if C2R was the only app that was required and failed). Check my screenshot ⬇