Scott Duffey - Thank you for that information. What would recommend doing in this scenario?
Working in education we have devices that we keep for loaners to hand out to substitutes or in cases where teachers forgot their device. The same goes with students. These loaners could be for a short period like just a few hours or a day but they could be used for a longer period like weeks. In many of those cases the users of the temporary device may need to go to the company portal and install software that is not installed by default.
EDIT: Same goes for Lab computers if we ever planned on using Intune to manage those. A new user uses those computers each hour ever every day almost. I just think we have many areas where computers are used by multiple people throughout the day and on a regular basis that we should not have to go through the retire option.
mdaiber Also is there more detailed steps on this "retiring" procedure to clear out the previous primary owner? I can foresee several scenarios where a device would get registered to the wrong primary user and we would need to clear it.
EDIT: I took one of my test devices and retired it and after about 15 minutes it disappeared from my Intune portal. I then restarted it and signed with a different account and it now shows that account as the primary user. Tested the company portal and it works. Still seems like a pain process to do when you have to manage 2400 devices in the hands of students and teachers that often forget their device and have to get loaners and expect all services to work.