Support Tip: Enabling Outlook iOS Contact Sync with iOS12 MDM Controls

hi Simon Scharschinger,

sadly this is not a feasible solution because of the following reasons:

First of all, when the option to save contacts in Outlook is enabled the company contacts are not saved to the native contact app as a type of "company document" but is instead synced into the contact app as a normal contact which allows non-managed apps (such as WhatsApp) to sync these company contacts. I haven't found a solution yet that allows me to sync company contacts from the Outlook app settings into the native contact app without non-managed apps being able to access and sync them. In my device configuration profile I blocked that unmanaged apps can view corporate documents already. Additionally I set the setting "Send Org data to other apps" in my app protection policy to "Policy managed apps".

The only way for me to prevent this from happening was as follows:

Disable the option to sync contacts in the Outlook app and allow users only to save contacts from within the native iOS Settings app under "Accounts & Passwords". This way the contacts are treated as "company documents" and therefore not visible for apps like WhatsApp and Co. 

Now my problem is, that some users would like to use their private hotmail account in the Outlook App and sync their private contacts which they cannot do because the option to save contacts is disabled for the whole Outlook app. I would need to make this restriction only for the company account. 

I hope that everything is understandable.