Hi everyone, today we have another post from Intune Support Engineer Saurabh Sarkar. In this article, Saurabh talks about kiosk mode and the different options available for the Android and iOS platfo...
Updated Jun 27, 2019
Version 3.0
Blog Post
Hi Intune_Support_Team ,
I tried to access the link you sent but it error'd out.
Anyway, I have made progress, I looked over some of my old notes and found some other methods I had tried in the past.
So, here goes...
For anyone who is tasked to create a Multi-App Dedicated Device (Android), but the clients require the phone to still be able to make phone calls; here are the steps required. This was carried out on Samsung Android J6 and A20 mobile phones.
If you are using another make of device you can install an app called "Get APK". This will allow you to search for the system apps which provide the functions required. That's what I used to discover the Samsung System Apps I needed.
Add the following apps to Intune as Android Enterprise System Apps:-
Samsung Dialer - com.samsung.android.dialer - Remember to add this to your Managed Home Screen JSON script in order for the Phone App to be visible.
Call Management - com.android.server.telecom - Allows the device to make calls. Even if this does not appear to be listed as a System App, add it anyway.
In-Call User Interface - com.samsung.android.incallui - Allows the device to answer incoming calls
Ensure you add the contacts app - com.samsung.android.app.contacts
You will now be able to make and receive calls; even on a Dedicated (Kiosk) device. 🙂