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Intune Customer Success
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Resolved: Intune MAM applications unresponsive on Samsung SM-G990E devices

Intune_Support_Team's avatar
Intune_Support_Team
Silver Contributor
Sep 29, 2023
Updated 10/13/2023: We have resolved this issue of unresponsive apps, and a fix for this issue has been released with the 2310 update (5.0.6017.0) available on the Google Play Store - Intune Company ...
Updated Oct 14, 2023
Version 5.0
pvirivinti's avatar
pvirivinti
Copper Contributor
Oct 03, 2023

Uninstalling comp portal in work profile doesn't work. I tried it and it doesn't let the app be uninstalled (do not see the app as a device admin app too). I am though certain that deleting comp portal from work profile (if possible) would mean the device will have to be re-enrolled.

 

There are 53 devices in our tenent that meet the criteria mentioned in the article and this workaround doesn' work as easily as it is said. Also, there is no ETA on when the latest version is about to be released.

 

Please provide the right information for orgs to action.