By Mark Hopper – Program Manager II | Microsoft Endpoint Manager – Intune
Microsoft Intune has the capability to integrate and connect with numerous external services. These connectors can incl...
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Read this post to learn more about using Power Automate to notify admins on Intune Connector health! \n \n ","body@stripHtml({\"truncateLength\":200})":" By Mark Hopper – Program Manager II | Microsoft Endpoint Manager – Intune \n \n Microsoft Intune has the capability to integrate and connect with numerous external services. 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By Mark Hopper – Program Manager II | Microsoft Endpoint Manager – Intune
\n
\n
MicrosoftIntunehas the capability to integrate and connect withnumerousexternalservices. Theseconnectors canincludeMicrosoft services such as Microsoft Defender for Endpoint,third-party services such as Apple Business Manager, on-premisesintegrations such as the Certificate Connectorfor Intune, and many more.
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\n
Monitoring the health of an Intune environment isoftenacommonfocusforMicrosoft Endpoint Managercustomers.Today, admins cancheck their Intune tenant’s connector health using theTenant Status pagein the Microsoft Endpoint Manageradmin center.However,manycustomers have expressedinterestinexploringwhatoptionsare availableto proactively notify their teams when an Intuneconnector is determined to beunhealthy.
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\n
This blog willwalkthrough the configuration steps to create an automatedcloudflowusingPower Automatethatwillnotify a team oranindividual when an Intune connector isunhealthy.The walkthrough will use the NDESCertificateConnector as an example, but this same flow logic can beleveragedacross all Intune connectors in your environment.Ifyou arenot familiar withPower Automate, it’s a “low-code” Microsoftservice that canbe usedto automate repetitive tasks toimproveefficienciesfororganizations. These automated tasks are called flows.
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\n
While theflow outlined in this blog will use emailas theexamplenotification method,keep in mind that flexibility andcustomizationis keyhere.Youcanimplementalternative notification methods thatbestalignswith your organization’s workflows such as mobile push notifications to the Power Automate app, Microsoft Teams channel posts, or even generating a ticket in your Helpdesk system if itcan integrate with PowerAutomate.You can find a list of services that havepublishedPower Automate connectorshere.
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Requirements
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Azure Active Directory
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Microsoft Intune
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Microsoft Power Automate
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Note: The example flow in this blog leverages the HTTP action, which is a premium connection action. For more information on Power Automate licensing, see the docs pagehere.
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Register an enterprise application in Azure Active Directory
\n\n
Create a new enterprise application registration in Azure Active Directory. In this example, theapplication is named \"Flow Intune Connector Health Check.\"
Registering a new application in Azure Active Directory.
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Under API permissions, add the appropriate read-only Graph APIapplication permissions to the enterprise app. The table below outlinesthe minimum permissions required to read the Graph endpoints for some commonly used Intune connectors.
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\n\n
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Permission
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\n
\n
Graph Endpoints
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\n
\n
Intune Connector
\n
\n
\n
\n
\n
DeviceManagementConfiguration.Read.All
\n
\n
\n
ndesConnector
\n
androidManagedStoreAccountEnterpriseSettings
\n
\n
\n
NDES
\n
Managed Google Play
\n
\n
\n
\n
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DeviceManagementServiceConfig.Read.All
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\n
applePushNotificationCertificate
\n
vppToken
\n
depOnboardingSettings
\n
windowsAutopilotSettings
\n
mobileThreatDefenseConnector
\n
\n
\n
APNS Certificate
\n
VPP Tokens
\n
DEP Tokens
\n
Autopilot
\n
MTD
\n
\n
\n\n
\n
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After adding these permissions, be sure to grant admin consent for the organization.
Granting admin consent for the organization in Azure Active Directory.
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Under Certificates & secrets, generate a new client secret. Temporarily copy the secret value into Notepad sinceit will be usedin another step soon, andyou will not be able to retrieve it after you perform another operation or leave this blade.
Example screenshot of the Client secrets \"Value\" and \"ID\".
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That should complete your Azure AD Enterprise App configuration. Next, you will be creating a Power Automate cloud flow that performs the following actions every hour for the NDES connectors in your Intune environment:
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Perform an HTTP GETrequest to each connector’s Microsoft Graph REST API endpoint.
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Parse the JSON response returned from Graph API.
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If there can be multiple connectors for a given Graph endpoint, use an Apply to each step. For example, only one APNS cert can be configured per Intune tenant, so an Apply to eachwould not be required. However, there can be numerous VPP tokens or NDES Connectors in a given tenant, so this stepwill loop through each connector returned in the response.
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Evaluate each connector’s health state.
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If determined to be unhealthy, send an email notification to a specified email address to notify the relevant admin or team.
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Create a Power Automate flow to evaluate Intune Connector health
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To begin, open the Power Automate admin console, create a new scheduled cloud flow. For this example, the flow is configured to run once an hour.
Creating a new Power Automate flow in the Power Automate admin console. Note: Ensure to not run this flow on an overly aggressive schedule to reduce the risk of throttling! Graph API and Intune service-specific throttling limits can be found here: Microsoft Graph throttling guidance.Power Platform request limits and allocations can be found here: Requests limits and allocations.
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Create a new HTTPaction under the reoccurrence trigger using Active Directory OAuth as your authentication method. This action will retrieve the NDES Connectors by querying the https://graph.microsoft.com/beta/deviceManagement/ndesConnectors endpoint. In this example, this step isnamed \"Get NDES Connectors\".
HTTP action properties for the ndesConnectors flow. \n
Client ID: Application (client) ID from Overview blade in your Azure AD App Registration
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Credential type: Secret
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Secret: Secret key value generated while configuring the Azure AD App Registration.
\n Overview of the Flow Intune Connector Health Check. Secret key value generated while configuring the Azure AD App Registration.
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Create a new step to parse the JSON response returned from the GET request using theParse JSONaction.This will allowthe flowto use values returned from our HTTP request for ourconnectorhealthevaluation, as well as our notification message. \n
Content: Use the ‘Body’ dynamic content value generated from the previous step.
Example GET request in Graph Explorer for the \"ndesConnectors\" query. This should return a JSON response. Copy this JSON response and paste it into Generate from sample in your Parse JSONstep. This should generate the following schema, which will allow the flow to use thevalues in the JSON response such as state and lastConnectionDateTime as Dynamic Values in future stepsto check if our connector is healthy. Here is what the JSON schema generated from the response should look like:
Create aConditionstep to check the NDES Connector health. For thisstep, the onlyconditiontocheckis to see ifstateis not equal toactive. Your health check should looksimilar tothis:
Condition step to check the NDES Connector health. Note: When you settheConditionstep,the flow will automatically create anApplyto eachstep(think of it as a for-each loop). The reason for this behavior isthatthe \"ParseNDES Connector Response\"stepreturns an arraywhich couldcontainmultipleNDESconnectors. TheApplyto eachstep ensures each NDES Connector inthe responsehasranthrough the health check.
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Next,create astep to send an email toyourspecifiedemailaddress if the connector is determined to be unhealthy using theSend an email notification (V3)action.Inthisexample,theemail bodyis customizedto include details such asthe display name of theconnectorthatis unhealthy, last connection time, andadditionaltroubleshooting resources.
Email notification check to send a customized email notification.
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Save, and testtheflow.If yourNDES connector is in an unhealthy state, the emailaddressesspecifiedshould receive amessagesimilartothis:
Example screenshot of an email notification sent to an admin. Note: If your connector is currently active and healthy, but you want to test the email notification, temporarily set yourhealth check condition to check for a state that would return \"Yes\". For example,stateis equal toactive. Make sure to switch this back onceyou haveconfirmed the notification is sent as expected.
Youshouldnow have a workingautomated cloud flowthat scans Graph forNDES connector details, checks the connector’s health, and sends out an email notification if the connector is determined to bein anunhealthystateon an hourly schedule.Thecompletedflow should looklikethis:
Overview of a working automated cloud flow that scans Graph for NDES connector details.
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Now, you can apply these same set of steps for the remaining Intune connectors in your environment. Either in different flows, or as parallel branches under the same recurrence.
Additional Intune connector resources you could add in your environment.
For commonly used Intune connectors, here are somehealth checkexamplesthat can be usedorbuiltonfor the health checkConditionstep, as well as their Graph URI endpoints fortheHTTPstep:
You can create a flow for each individual Intune connector, or you can create parallel branches under your recurrence trigger that check multiple connectors’ health in the same flow.
\n
For example, you may not want to check your Managed Google Play connector in the same flow as your NDES connector. Or, you may want to check your DEP token expiration on a different cadence than your DEP token sync status. Flexibility is key here - use what works best for your organization!
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In this blog, we executed Graph API requests using the HTTP action without creating a Graph API custom connector. However, an alternative method could be a Power Automate custom connector for Graph, and configuring the HTTP requests as custom actions to read the Graph Intune connector endpoints. Here are some considerations when deciding which method may work best for your organization:
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Without custom connector
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With custom connector
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Leverages Azure AD application permissions.
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HTTP requests will run without administrative user credentials. These will continue to operate as long as the Azure AD Enterprise App secret key being used is valid.
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Leverages Azure AD delegated permissions.
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HTTP requests will be run using an administrator account who has proper permissions to check the respective Intune connector health. The connector may fail to run and require reauthentication if the account used for the connection has a password change, access tokens revoked, or needs to satisfy an MFA requirement.
Not all connectors can have multiple instances. For example, an Apply to each step will not be necessary for the APNS certificate health check. Since only one APNS can be configured in a tenant at a time, an array would not be returned in the JSON response.
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For health checks where you are evaluating connector or token expirations, you should customize your health checks based on your organization’s needs. For example, the Microsoft Endpoint Manager admin center will start flagging a DEP token or APNS certificate as nearing expiration when the expiration date is 60 days away. However, you may prefer to check for and send these notifications a few weeks or a month in advance rather than 60 days, every hour until it is renewed.
\n
Consider leveraging secure inputs and outputs for steps in the flow that handle your Azure AD app’s secret key. By default, in Power Automate, you can see inputs and outputs in the run history for a flow. When you enable secure inputs and outputs, you can protect this data when someone tries to view the inputs and outputs and instead display the message \"Content not shown due to security configuration.\"
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In addition to secure inputs and outputs, consider leveraging Azure Key Vault and the Azure Key Vault Power Automate Connector to handle storage and retrieval of your Azure AD app’s secret key. Keep in mind that actions for this connector will be run using an administrator account who has proper permissions to check the respective Key Vault. The connector may fail to run and require reauthentication if the account used for the connection has a password change, access tokens revoked, or needs to satisfy an MFA requirement.
\n
For more robust NDES health evaluation, consider adding two more HTTP steps that validate expected responses for these URLs\n
In the health check step, the first URL should return a 403. The second URL should return a 200.
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\n
NDES health evaluation flow
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For these new HTTP steps, you’ll need to configure the next step after them to run even if the HTTP request has failed, for two reasons. For the first URL, a 403 is the response code we are hoping for, but Power Automate will interpret it a failed response and will not move on to the next step by default. For the second URL, we want to ensure we move on to the health check step regardless of the response returned, so that a notification email will be sent out if needed.
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NDES HTTP check example
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Thanks to our Mobility MVP Alexander Vanyurikhin for posting this suggestion on Twitter!
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You should now have an understanding of how you can leverage Power Automate and Graph API to proactively notify your team when an Intune connector is in an unhealthy state. Please let us know if you have any additional questions by replying to this post or by reaching out to @Mark_Hopper24 or @IntuneSuppTeam on Twitter.
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\n
Additional Resources
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For further resources on Graph API,Power Automate,and Intune connectors,please see the links below.
By Mark Hopper – Program Manager II | Microsoft Endpoint Manager – Intune
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\n
MicrosoftIntunehas the capability to integrate and connect withnumerousexternalservices. Theseconnectors canincludeMicrosoft services such as Microsoft Defender for Endpoint,third-party services such as Apple Business Manager, on-premisesintegrations such as the Certificate Connectorfor Intune, and many more.
\n
\n
Monitoring the health of an Intune environment isoftenacommonfocusforMicrosoft Endpoint Managercustomers.Today, admins cancheck their Intune tenant’s connector health using theTenant Status pagein the Microsoft Endpoint Manageradmin center.However,manycustomers have expressedinterestinexploringwhatoptionsare availableto proactively notify their teams when an Intuneconnector is determined to beunhealthy.
\n
\n
This blog willwalkthrough the configuration steps to create an automatedcloudflowusingPower Automatethatwillnotify a team oranindividual when an Intune connector isunhealthy.The walkthrough will use the NDESCertificateConnector as an example, but this same flow logic can beleveragedacross all Intune connectors in your environment.Ifyou arenot familiar withPower Automate, it’s a “low-code” Microsoftservice that canbe usedto automate repetitive tasks toimproveefficienciesfororganizations. These automated tasks are called flows.
\n
\n
While theflow outlined in this blog will use emailas theexamplenotification method,keep in mind that flexibility andcustomizationis keyhere.Youcanimplementalternative notification methods thatbestalignswith your organization’s workflows such as mobile push notifications to the Power Automate app, Microsoft Teams channel posts, or even generating a ticket in your Helpdesk system if itcan integrate with PowerAutomate.You can find a list of services that havepublishedPower Automate connectorshere.
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\n
Requirements
\n
\n
Azure Active Directory
\n
Microsoft Intune
\n
Microsoft Power Automate
\n
\n
Note: The example flow in this blog leverages the HTTP action, which is a premium connection action. For more information on Power Automate licensing, see the docs pagehere.
\n
\n
Register an enterprise application in Azure Active Directory
\n\n
Create a new enterprise application registration in Azure Active Directory. In this example, theapplication is named \"Flow Intune Connector Health Check.\"
Registering a new application in Azure Active Directory.
\n
Under API permissions, add the appropriate read-only Graph APIapplication permissions to the enterprise app. The table below outlinesthe minimum permissions required to read the Graph endpoints for some commonly used Intune connectors.
\n
\n\n
\n
\n
Permission
\n
\n
\n
Graph Endpoints
\n
\n
\n
Intune Connector
\n
\n
\n
\n
\n
DeviceManagementConfiguration.Read.All
\n
\n
\n
ndesConnector
\n
androidManagedStoreAccountEnterpriseSettings
\n
\n
\n
NDES
\n
Managed Google Play
\n
\n
\n
\n
\n
DeviceManagementServiceConfig.Read.All
\n
\n
\n
applePushNotificationCertificate
\n
vppToken
\n
depOnboardingSettings
\n
windowsAutopilotSettings
\n
mobileThreatDefenseConnector
\n
\n
\n
APNS Certificate
\n
VPP Tokens
\n
DEP Tokens
\n
Autopilot
\n
MTD
\n
\n
\n\n
\n
\n
After adding these permissions, be sure to grant admin consent for the organization.
Granting admin consent for the organization in Azure Active Directory.
\n
Under Certificates & secrets, generate a new client secret. Temporarily copy the secret value into Notepad sinceit will be usedin another step soon, andyou will not be able to retrieve it after you perform another operation or leave this blade.
Example screenshot of the Client secrets \"Value\" and \"ID\".
\n\n
That should complete your Azure AD Enterprise App configuration. Next, you will be creating a Power Automate cloud flow that performs the following actions every hour for the NDES connectors in your Intune environment:
\n\n
Perform an HTTP GETrequest to each connector’s Microsoft Graph REST API endpoint.
\n
Parse the JSON response returned from Graph API.
\n
If there can be multiple connectors for a given Graph endpoint, use an Apply to each step. For example, only one APNS cert can be configured per Intune tenant, so an Apply to eachwould not be required. However, there can be numerous VPP tokens or NDES Connectors in a given tenant, so this stepwill loop through each connector returned in the response.
\n
Evaluate each connector’s health state.
\n
If determined to be unhealthy, send an email notification to a specified email address to notify the relevant admin or team.
\n\n
\n
Create a Power Automate flow to evaluate Intune Connector health
\n\n
To begin, open the Power Automate admin console, create a new scheduled cloud flow. For this example, the flow is configured to run once an hour.
Creating a new Power Automate flow in the Power Automate admin console. Note: Ensure to not run this flow on an overly aggressive schedule to reduce the risk of throttling! Graph API and Intune service-specific throttling limits can be found here: Microsoft Graph throttling guidance.Power Platform request limits and allocations can be found here: Requests limits and allocations.
\n
Create a new HTTPaction under the reoccurrence trigger using Active Directory OAuth as your authentication method. This action will retrieve the NDES Connectors by querying the https://graph.microsoft.com/beta/deviceManagement/ndesConnectors endpoint. In this example, this step isnamed \"Get NDES Connectors\".
HTTP action properties for the ndesConnectors flow. \n
Client ID: Application (client) ID from Overview blade in your Azure AD App Registration
\n
Credential type: Secret
\n
Secret: Secret key value generated while configuring the Azure AD App Registration.
\n Overview of the Flow Intune Connector Health Check. Secret key value generated while configuring the Azure AD App Registration.
\n
Create a new step to parse the JSON response returned from the GET request using theParse JSONaction.This will allowthe flowto use values returned from our HTTP request for ourconnectorhealthevaluation, as well as our notification message. \n
Content: Use the ‘Body’ dynamic content value generated from the previous step.
Example GET request in Graph Explorer for the \"ndesConnectors\" query. This should return a JSON response. Copy this JSON response and paste it into Generate from sample in your Parse JSONstep. This should generate the following schema, which will allow the flow to use thevalues in the JSON response such as state and lastConnectionDateTime as Dynamic Values in future stepsto check if our connector is healthy. Here is what the JSON schema generated from the response should look like:
Create aConditionstep to check the NDES Connector health. For thisstep, the onlyconditiontocheckis to see ifstateis not equal toactive. Your health check should looksimilar tothis:
Condition step to check the NDES Connector health. Note: When you settheConditionstep,the flow will automatically create anApplyto eachstep(think of it as a for-each loop). The reason for this behavior isthatthe \"ParseNDES Connector Response\"stepreturns an arraywhich couldcontainmultipleNDESconnectors. TheApplyto eachstep ensures each NDES Connector inthe responsehasranthrough the health check.
\n
Next,create astep to send an email toyourspecifiedemailaddress if the connector is determined to be unhealthy using theSend an email notification (V3)action.Inthisexample,theemail bodyis customizedto include details such asthe display name of theconnectorthatis unhealthy, last connection time, andadditionaltroubleshooting resources.
Email notification check to send a customized email notification.
\n
Save, and testtheflow.If yourNDES connector is in an unhealthy state, the emailaddressesspecifiedshould receive amessagesimilartothis:
Example screenshot of an email notification sent to an admin. Note: If your connector is currently active and healthy, but you want to test the email notification, temporarily set yourhealth check condition to check for a state that would return \"Yes\". For example,stateis equal toactive. Make sure to switch this back onceyou haveconfirmed the notification is sent as expected.
Youshouldnow have a workingautomated cloud flowthat scans Graph forNDES connector details, checks the connector’s health, and sends out an email notification if the connector is determined to bein anunhealthystateon an hourly schedule.Thecompletedflow should looklikethis:
Overview of a working automated cloud flow that scans Graph for NDES connector details.
\n
Now, you can apply these same set of steps for the remaining Intune connectors in your environment. Either in different flows, or as parallel branches under the same recurrence.
Additional Intune connector resources you could add in your environment.
For commonly used Intune connectors, here are somehealth checkexamplesthat can be usedorbuiltonfor the health checkConditionstep, as well as their Graph URI endpoints fortheHTTPstep:
You can create a flow for each individual Intune connector, or you can create parallel branches under your recurrence trigger that check multiple connectors’ health in the same flow.
\n
For example, you may not want to check your Managed Google Play connector in the same flow as your NDES connector. Or, you may want to check your DEP token expiration on a different cadence than your DEP token sync status. Flexibility is key here - use what works best for your organization!
\n
\n
\n
In this blog, we executed Graph API requests using the HTTP action without creating a Graph API custom connector. However, an alternative method could be a Power Automate custom connector for Graph, and configuring the HTTP requests as custom actions to read the Graph Intune connector endpoints. Here are some considerations when deciding which method may work best for your organization:
\n
\n\n
\n
\n
Without custom connector
\n
\n
\n
With custom connector
\n
\n
\n
\n
\n
\n
Leverages Azure AD application permissions.
\n
HTTP requests will run without administrative user credentials. These will continue to operate as long as the Azure AD Enterprise App secret key being used is valid.
\n
\n
\n
\n
\n
Leverages Azure AD delegated permissions.
\n
HTTP requests will be run using an administrator account who has proper permissions to check the respective Intune connector health. The connector may fail to run and require reauthentication if the account used for the connection has a password change, access tokens revoked, or needs to satisfy an MFA requirement.
Not all connectors can have multiple instances. For example, an Apply to each step will not be necessary for the APNS certificate health check. Since only one APNS can be configured in a tenant at a time, an array would not be returned in the JSON response.
\n
For health checks where you are evaluating connector or token expirations, you should customize your health checks based on your organization’s needs. For example, the Microsoft Endpoint Manager admin center will start flagging a DEP token or APNS certificate as nearing expiration when the expiration date is 60 days away. However, you may prefer to check for and send these notifications a few weeks or a month in advance rather than 60 days, every hour until it is renewed.
\n
Consider leveraging secure inputs and outputs for steps in the flow that handle your Azure AD app’s secret key. By default, in Power Automate, you can see inputs and outputs in the run history for a flow. When you enable secure inputs and outputs, you can protect this data when someone tries to view the inputs and outputs and instead display the message \"Content not shown due to security configuration.\"
\n
In addition to secure inputs and outputs, consider leveraging Azure Key Vault and the Azure Key Vault Power Automate Connector to handle storage and retrieval of your Azure AD app’s secret key. Keep in mind that actions for this connector will be run using an administrator account who has proper permissions to check the respective Key Vault. The connector may fail to run and require reauthentication if the account used for the connection has a password change, access tokens revoked, or needs to satisfy an MFA requirement.
\n
For more robust NDES health evaluation, consider adding two more HTTP steps that validate expected responses for these URLs\n
In the health check step, the first URL should return a 403. The second URL should return a 200.
\n
\n
NDES health evaluation flow
\n
For these new HTTP steps, you’ll need to configure the next step after them to run even if the HTTP request has failed, for two reasons. For the first URL, a 403 is the response code we are hoping for, but Power Automate will interpret it a failed response and will not move on to the next step by default. For the second URL, we want to ensure we move on to the health check step regardless of the response returned, so that a notification email will be sent out if needed.
\n
\n
NDES HTTP check example
\n
Thanks to our Mobility MVP Alexander Vanyurikhin for posting this suggestion on Twitter!
\n
\n
You should now have an understanding of how you can leverage Power Automate and Graph API to proactively notify your team when an Intune connector is in an unhealthy state. Please let us know if you have any additional questions by replying to this post or by reaching out to @Mark_Hopper24 or @IntuneSuppTeam on Twitter.
\n
\n
Additional Resources
\n
For further resources on Graph API,Power Automate,and Intune connectors,please see the links below.
4/19/21: Added steps to check for NDES health evaluation.
\n
5/26/21: Updated the syntax from \"or\" to \"and\" for both the Autopilot and Mobile Threat Defense Connectors connector health check examples.
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Like this better then Powershell, don't need instnaces of VM. I will use it for sure
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Like this better then Powershell, don't need instnaces of VM. I will use it for sure
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