New Outlook for iOS and Android App Configuration Policy Experience – General App Configuration

We had a case escalated all the way up to the PG about contact sync on Android Enterprise. Here's the final info given to us:

Good Afternoon. After speaking to our Intune team and looking into the logs provided we have answers to the error you are seeing. 

Findings: 

• Intune policy is not preventing any contact sync. 
• Outlook App is seeing the contacts and completing the sync:
• V            2019-03-04T21:37:34.807+0000 [ci=hL4YPWrNIR]             AndroidJob-5                   outlook.contactSync > HxContactManager                processTwoWayContactSync: [Android count = 0, Outlook count = 167]
• From the Outlook App side once the sync is completed and the contacts are made available to the contacts app our job is done.
• Suggestion is to reach out to BB and Google for issues with the Native Contacts App and Android For Work.