Following the announcement of Microsoft Intune support for Apple Intelligence, we recently introduced support to block screen capture for mobile application management (MAM) protected apps. This blog...
Great question! I was actually testing this feature out, today. Seems like, you're still able to screen share from Teams as normal, however, when screen sharing, managed apps will display a black screen, I tested it in a live Teams meeting and it was showing a black screen since I was in Teams but when I exited out and shared my main screen, it was visible as well as other non-managed apps.
The same behaviour I faced in my tests and that our managers had before in their meeting. It seems that you can only have all or nothing. It makes sense to share a screen with teams or via airplay. But it also makes more sense not to allow taking screenshots and store it in 'photos' app or in another folder locally on the device. Then I can also omit a protection policy and leave everything free. We use our IOS devices as COPE and we want to protect company data, but users should still be able to use it for their daily work in a way that makes sense. So the question, casse1k mentioned earlier, is, why is this not implemented in the protection policy and why is there not differentiation between these functions?
Since one function is focused on security and the other on usability, both addressing distinct concerns, app protection policies and app configs enable organizations to apply these controls independently. However, from both an end-user and engineering perspective, I understand what you mentioned and it seems more logical for this specific function/config to be incorporated within app protection instead. There must be a rationale for classifying it under app config rather than integrating it directly into app protection. Now, given that Intune is a continuously evolving product, it's possible that we may see this functionality incorporated into Mobile Application Management (MAM) in the future. This is a relatively new development, and if changes occur, it wouldn't be the first time I see a feature/config migrating between different policy types or configurations.
For me, the question is whether there is a reason why both functions are combined in one key, regardless of the question of why this is not included in the App Protection Policy. Is it a problem on Apple's side that these two functions are already merged there or is it an issue on Microsoft's side?
Quick input into this comment thread - Indeed Apple has one control to manage both functions, and does not allow us to distinguish between screen sharing and screen capture. Should this change in the future, we'd be sure to review the way manage this feature.
Thanks!
Intune Support Team
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block screen capture for iOS/iPadOS MAM protected apps","id":"message:4366312","revisionNum":5,"repliesCount":38,"author":{"__ref":"User:user:226779"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Blog:board:IntuneCustomerSuccess"},"conversation":{"__ref":"Conversation:conversation:4366312"},"messagePolicies":{"__typename":"MessagePolicies","canPublishArticleOnEdit":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","args":[]}},"canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false},"shortScheduledTimezone":null},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4366312"},"teaser@stripHtml({\"truncateLength\":200})":"","body@stripHtml({\"truncateLength\":200})":" Following the announcement of Microsoft Intune support for Apple Intelligence, we recently introduced support to block screen capture for mobile application management (MAM) protected apps. This blog...","body@stringLength":"7281","rawBody":"
Following the announcement of Microsoft Intune support for Apple Intelligence, we recently introduced support to block screen capture for mobile application management (MAM) protected apps. This blog provides details of the default screen capture behavior to help you understand how it affects your users and the settings available to change the default behaviour.
\n
Background
\n
Previously, for iOS/iPadOS, there were no controls to limit screen captures per application, per user or without device enrollment. this resulted in a gap for organizations with only MAM protection.
\n
As part of our secure-by-default commitment, the new default behavior for your MAM-protected app may have changed. Now, based on your Intune app protection policy settings, when a user attempts to screen capture or share the screen from a managed account within a MAM-protected app, a blank screen will be captured instead of the actual screen image.
\n
How the MAM block screen capture works
\n
In Intune, the screen capture is controlled using the existing Send Org data to other apps setting within the Data Protection section of the iOS app protection policy (APP) and is blocked if both the following conditions are met:
\n
\n
The app (Microsoft apps, third-party apps, or your line-of-business (LOB) app) is updated to use Intune App SDK v19.7.6 or later for Xcode 15 and v20.2.1 or later for Xcode 16.
\n
The app is targeted by APP and the setting Send Org data to other apps is set to “None” or any of the “Policy managed apps...” values.
\n
\n
If Send Org data to other apps is configured to “All Apps”, the screen capture for your MAM protected apps isn’t blocked.
\n
\n
Changing the default MAM screen capture block
\n
For some scenarios, you may wish to allow screen capture while retaining the existing APP configuration, such as allowing screen capture and sharing to policy managed apps.
\n
Therefore, we introduced a Managed app configuration key com.microsoft.intune.mam.screencapturecontrol = Disabled” to override the default behavior. To allow screen capture on iOS devices targeted with an app protection policy, follow these steps:
Example of creating a new managed app configuration policy in the Microsoft Intune admin center. \n
\n
\n
On the Basics page, select the apps you wish to target. For this example we’ve selected Outlook (iOS/iPadOS), Teams (iOS/iPadOS) and an LOB app.
Example of creating a new managed app configuration policy in the Microsoft Intune admin center, including the blog recommended Settings catalog configurations assigned.\n
\n
\n
On the Settings page, within the \"General configuration settings” section, add the key \"com.microsoft.intune.mam.screencapturecontrol\" with the value \"Disabled\".
Example of creating a new managed app configuration policy in the Microsoft Intune admin center, highlighting the \"General configuration settings” section, with the key: \"com.microsoft.intune.mam.screencapturecontrol\" with the value \"Disabled\" configured.\n
\n
\n
Assign the configuration policy to the users who you want to target with the override setting.
To keep your organizations secure, based on your policy, all screen capture attempts are blocked for MAM protected apps. The managed app configuration settings detailed in this blog allows you to override the default settings to meet any specific requirements within your organization.
Following the announcement of Microsoft Intune support for Apple Intelligence, we recently introduced support to block screen capture for mobile application management (MAM) protected apps. This blog provides details of the default screen capture behavior to help you understand how it affects your users and the settings available to change the default behaviour.
\n
Background
\n
Previously, for iOS/iPadOS, there were no controls to limit screen captures per application, per user or without device enrollment. this resulted in a gap for organizations with only MAM protection.
\n
As part of our secure-by-default commitment, the new default behavior for your MAM-protected app may have changed. Now, based on your Intune app protection policy settings, when a user attempts to screen capture or share the screen from a managed account within a MAM-protected app, a blank screen will be captured instead of the actual screen image.
\n
How the MAM block screen capture works
\n
In Intune, the screen capture is controlled using the existing Send Org data to other apps setting within the Data Protection section of the iOS app protection policy (APP) and is blocked if both the following conditions are met:
\n
\n
The app (Microsoft apps, third-party apps, or your line-of-business (LOB) app) is updated to use Intune App SDK v19.7.6 or later for Xcode 15 and v20.2.1 or later for Xcode 16.
\n
The app is targeted by APP and the setting Send Org data to other apps is set to “None” or any of the “Policy managed apps...” values.
\n
\n
If Send Org data to other apps is configured to “All Apps”, the screen capture for your MAM protected apps isn’t blocked.
\n
\n
Changing the default MAM screen capture block
\n
For some scenarios, you may wish to allow screen capture while retaining the existing APP configuration, such as allowing screen capture and sharing to policy managed apps.
\n
Therefore, we introduced a Managed app configuration key com.microsoft.intune.mam.screencapturecontrol = Disabled” to override the default behavior. To allow screen capture on iOS devices targeted with an app protection policy, follow these steps:
Example of creating a new managed app configuration policy in the Microsoft Intune admin center. \n
\n
\n
On the Basics page, select the apps you wish to target. For this example we’ve selected Outlook (iOS/iPadOS), Teams (iOS/iPadOS) and an LOB app.
Example of creating a new managed app configuration policy in the Microsoft Intune admin center, including the blog recommended Settings catalog configurations assigned.\n
\n
\n
On the Settings page, within the \"General configuration settings” section, add the key \"com.microsoft.intune.mam.screencapturecontrol\" with the value \"Disabled\".
Example of creating a new managed app configuration policy in the Microsoft Intune admin center, highlighting the \"General configuration settings” section, with the key: \"com.microsoft.intune.mam.screencapturecontrol\" with the value \"Disabled\" configured.\n
\n
\n
Assign the configuration policy to the users who you want to target with the override setting.
To keep your organizations secure, based on your policy, all screen capture attempts are blocked for MAM protected apps. The managed app configuration settings detailed in this blog allows you to override the default settings to meet any specific requirements within your organization.
Let us know if you have any questions by leaving a comment on this post or reaching out on X @IntuneSuppTeam.
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The same behaviour I faced in my tests and that our managers had before in their meeting. It seems that you can only have all or nothing. It makes sense to share a screen with teams or via airplay. But it also makes more sense not to allow taking screenshots and store it in 'photos' app or in another folder locally on the device. Then I can also omit a protection policy and leave everything free. We use our IOS devices as COPE and we want to protect company data, but users should still be able to use it for their daily work in a way that makes sense. So the question, casse1k mentioned earlier, is, why is this not implemented in the protection policy and why is there not differentiation between these functions?
","body@stringLength":"915","rawBody":"
The same behaviour I faced in my tests and that our managers had before in their meeting. It seems that you can only have all or nothing. It makes sense to share a screen with teams or via airplay. But it also makes more sense not to allow taking screenshots and store it in 'photos' app or in another folder locally on the device. Then I can also omit a protection policy and leave everything free. We use our IOS devices as COPE and we want to protect company data, but users should still be able to use it for their daily work in a way that makes sense. So the question, mentioned earlier, is, why is this not implemented in the protection policy and why is there not differentiation between these functions?
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What about the differentiation between taking a screenshot and sharing the screen via Teams or via airplay? We want to disable screenshots and to enable sharing the screen via Teams or via Airplay. How can this be done, when a protection policy covers all managed apps, mostly Office 365 apps?
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What about the differentiation between taking a screenshot and sharing the screen via Teams or via airplay? We want to disable screenshots and to enable sharing the screen via Teams or via Airplay. How can this be done, when a protection policy covers all managed apps, mostly Office 365 apps?
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Great question! I was actually testing this feature out, today. Seems like, you're still able to screen share from Teams as normal, however, when screen sharing, managed apps will display a black screen, I tested it in a live Teams meeting and it was showing a black screen since I was in Teams but when I exited out and shared my main screen, it was visible as well as other non-managed apps.
","body@stringLength":"400","rawBody":"
Great question! I was actually testing this feature out, today. Seems like, you're still able to screen share from Teams as normal, however, when screen sharing, managed apps will display a black screen, I tested it in a live Teams meeting and it was showing a black screen since I was in Teams but when I exited out and shared my main screen, it was visible as well as other non-managed apps.
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Hello there!
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Since one function is focused on security and the other on usability, both addressing distinct concerns, app protection policies and app configs enable organizations to apply these controls independently. However, from both an end-user and engineering perspective, I understand what you mentioned and it seems more logical for this specific function/config to be incorporated within app protection instead. There must be a rationale for classifying it under app config rather than integrating it directly into app protection. Now, given that Intune is a continuously evolving product, it's possible that we may see this functionality incorporated into Mobile Application Management (MAM) in the future. This is a relatively new development, and if changes occur, it wouldn't be the first time I see a feature/config migrating between different policy types or configurations.
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Hello and thank's for your response!
For me, the question is whether there is a reason why both functions are combined in one key, regardless of the question of why this is not included in the App Protection Policy. Is it a problem on Apple's side that these two functions are already merged there or is it an issue on Microsoft's side?
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Quick input into this comment thread - Indeed Apple has one control to manage both functions, and does not allow us to distinguish between screen sharing and screen capture. Should this change in the future, we'd be sure to review the way manage this feature.
\n
\n
Thanks!
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Intune Support Team
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Microsoft
