Updated 04/18/25: Based on customer feedback around challenges with setting up the connector with build 6.2501.2000.5, we have released an updated build with improved functionality and updated our tr...
Updated Apr 18, 2025
Version 5.0
Blog Post
I had this new ICAD installed on two Server 2022 for two weeks. They were all showing Active(Green) in Intune. However, I was not able to do ODJ via Autopilot. The ODJ enrollment profile worked before for close to 20 x Lenovo ThinkPad T14s Gen4 and 1 x T14s Gen6. I like to start all over again. Is it safe to uninstall the on-prem ICADs and remove the connectors from the Intune portal, then start another brand new ICAD installations on the same Server 2022s that I used before? How do I supposed to remove the ICAD presented on Intune? After I successfully uninstall both on-prem ICADs, are their presence on Intune will eventually disappeared automatically? How do I deal with the msaXXXXXXX managed service accounts. Should I delete them before I attempt another new ICAD installation on my Server 2022s?
Hi Woodychiu
Thanks for reaching out, and we appreciate all the questions asked.
We can confirm it is safe to uninstall the old on-prem Intune Connector for Active Directory and reinstall the latest build ICAD on the same Server 2022 hosts. Once uninstalled, the connector will show as "Inactive" in the Intune portal, and you can remove/delete this manually by selecting the connector in the Intune Portal, and selecting delete, This in turn can help avoid confusion with duplicate entries when reinstalling ICAD on the same server. Alternatively, it is also safe to leave the connectors in Intune, as Intune automatically cleans this up after 30 days. To deal with the MSA accounts, deleting the old accounts after uninstall can help to avoid conflicts as upon installation of the new ICAD, the wizard will create a new MSA account with the correct permissions and configuration.
If there's anything else we can help with, feel free to reach out via DM, here, or on X @IntuneSuppTeam
Thanks!
Intune Support Team