Microsoft Intune is excited to support Apple in their launch of iOS 14, iPadOS 14, and watchOS 7. We are delighted to deliver new functionality alongside Apple’s launch – ensuring you can be at the c...
Updated Dec 19, 2023
Version 30.0
Blog Post
Random users are now (edit - with iOS/iPadOS v14) encountering a problem with iOS native Email app being unable to sync with EXO account.
Noteworthy symptoms:
1) Error displayed on devices states 'Apple Internet Accounts' not granted admin consent.
2) AAD sign-in details show CA failing due to devices not managed and/or not in compliance. Per Endpoint Manager (f.k.a. Intune) data the respective devices are in compliance.
Hence these questions:
1) did we overlook an announcement that for 'modern auth' method with iOS 14 a different app needs to be authorized for access (previously it was called iOS Accounts)
2) why CA fails to recognize the device state when client is iOS 14?
3) why is the issue affecting only some users, while others after update to iOS 14 can continue to work 'as before' (that includes myself with 2 devices even)?