Blog Post

Intune Customer Success
1 MIN READ

Known issue with iOS/iPadOS passcode reset token

Intune_Support_Team's avatar
Intune_Support_Team
Icon for Microsoft rankMicrosoft
Jul 18, 2023
There's a known issue where some iOS/iPadOS 13 and newer devices enrolled in Microsoft Intune don’t return the token needed to allow a passcode reset. We first reported on this issue in the blog post...
Updated Dec 01, 2023
Version 3.0
notrix's avatar
notrix
Copper Contributor
Jul 19, 2023

The linked script isn't working because it's requiring "Microsoft.IdentityModel.Clients.ActiveDirectory.dll" and "Microsoft.IdentityModel.Clients.ActiveDirectory.Platform.dll" for authentication. Both of them are not included in the AzureAD or AzureADPreview Powershell module. Therefore the Authentication method should be updated in the script.