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Intune Customer Success
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Known issue: Windows Autopilot device preparation with Win32 apps and managed installer policy

Intune_Support_Team's avatar
Intune_Support_Team
Silver Contributor
Oct 17, 2024

There’s a known issue for Windows Autopilot device preparation. When a managed installer policy is enabled and you’re trying to install Win32 apps during device preparation, you will experience deployment issues.

 

Managed installer is commonly used by organizations to ensure only trusted applications are allowed to install. The managed installer policy in Intune is configured at the tenant level so it affects all Win32 apps deployed within the organization. Windows Autopilot device preparation doesn’t currently have the capability to ensure the managed installer policy is delivered prior to delivering applications. This can cause deployments with Win32 apps selected in the Windows Autopilot device preparation policy to fail at the App installation phase.

 

Workaround

To work around this, you can remove Win32 apps from all Windows Autopilot device preparation policies. The managed installer policy and the dependent apps will install after the user gets to the desktop.

 

Resolution

We’re currently rolling out a change with Intune’s October (2410) service release which will allow deployments to succeed even if Win32 apps are configured by skipping all Win32 and Microsoft Store apps (New) via WinGet selected in the device preparation policy and continuing to the desktop. However, the managed installer policy and the dependent apps will install after the user gets to the desktop. 

After this change, in the Windows Autopilot device preparation deployment report, you’ll see the selected Win32 and Microsoft Store apps reported as “Skipped”.

 

This is a temporary change until a fix is ready to ensure managed installer policy is delivered prior to application delivery during Windows Autopilot device preparation.

 

We’ll continue to update this post as new information becomes available. If you have questions or comments for the Intune team, reply to this post or reach out on X @IntuneSuppTeam.

Published Oct 17, 2024
Version 1.0

18 Comments

  • Hi Jan_Gutjahr, This impacts any customer that has managed installer enabled per the instructions at Managed installer but is only impactful during Autopilot provisioning driven by the new Autopilot device preparation profile as described at Overview of Windows Autopilot device preparation | Microsoft Learn.

    Rich_Mawd, there is no timeline to share at this time, but again, this is only impactful if a device is provisioned using (the new) Autopilot device preparation profile.

  • Jan_Gutjahr's avatar
    Jan_Gutjahr
    Iron Contributor

    Intune_Support_Team, can you please clarify if this temporary change will ONLY affect customers that are using the managed installer policy or if ALL customers will see a change in how Win32 ESP apps are enforced?

  • Rich_Mawd's avatar
    Rich_Mawd
    Copper Contributor

    We've experienced this over the last few months but it's extremely intermittent.  For avoidance of doubt, you've said here it's the Managed Installer policy, but do you mean when the tenant-wide setting is configured on it's own, or only when used in conjunction with an appropriate WDAC policy to enforce it?

     

    For our clients, forcing all apps out of Autopilot is much larger impact then the occasional fail.  Can you elaborate on the proposed fix timeline?