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Intune Customer Success
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Known issue: Provisioning error on Wi-Fi for Azure AD joined Windows 10 version 1903

Intune_Support_Team's avatar
Jun 07, 2019

 

6/28/19 Update: This issue has now been fixed for the Set up School PCs app in version 1000.17146.0.0 

 

We’ve found that provisioning packages created with the Set up School PCs app (version 1000.17145.1.0) or the Windows Configuration Designer Store app (version 2019.520.0.0), configured for Azure AD join and Wi-Fi, will run into a continuous reboot loop during setup on devices running Windows 10, version 1903.

 

After you plug in the USB with the provisioning package and it starts to execute, you will see failures on the first three items and the device will restart.

 

After a couple of reboots, you will see a “Setup completed with errors” message and a separate prompt indicating that you’ll be signed out.

 

The device will then go back to the first run setup screen. However, since the old provisioning package is already saved on the device, you will not be able to apply another package without resetting or reimaging the device.

 

 

As a workaround, you can use either of the options below

  1. Use Ethernet connection when provisioning
  2. Use two separate provisioning packages:
  • First, a package created in Windows Configuration Designer to configure the Wi-Fi network
  • Then, a standard Set up School PCs (or Windows Configuration Designer) package with the rest of the settings.

 

The provisioning team is investigating root cause and looking into a fix for this issue. We’ll keep this post updated with our progress and let you know as soon as we have a fix. Let us know if you have any questions!

 

Updated Dec 19, 2023
Version 4.0
  • Charlie1945's avatar
    Charlie1945
    Copper Contributor

    Thank you for the reply Intune_Support_Team  I ask because the end result of using the Setup School PC provisioning package/process seems to have added policies and restrictions that I'm not looking for.  I simply want to Enroll to Azure AD, Set Device Name, Change Windows Edition and Apply Network setting for Wifi as seen in the screenshot.  I believe that the added parts of this package like "Apply Policies" is making the end result not what I need.  Once this device is enrolled to Azure AD I then have automatic enrollment to Intune to accomplish the set of policies and configurations from there.

     

    The device in my tenant appears to be properly listed as Azure AD Joined and MDM set to Microsoft Intune but there are things like "Run as Admin" not functioning properly, almost like there is an Applocker setting being pushed out, also user based Device Configuration Profiles are not getting to the device properly even though they are listed in the list of Policies being synced to the machine, found in settings / accounts / work or school.

     

    If the Imaging and Configuration Designer worked as it should I would be happy but due to the established issues of provisioning devices on Wifi I believe I'm left with Setup School PC process.

     

    Looking for help as I have dozens of machines to provision from my dining room and ethernet is not an option.

     

     

  • Charlie1945's avatar
    Charlie1945
    Copper Contributor

    How can we strip out all the added stuff that Set Up School PC adds to the package?  I'd like just Computer Name, Windows Key, Wifi, Join Azure AD...that's it.

     

    When using Set Up School PC many other elements are added that I don't need and don't recall the wizard asking for.

  • Gregg_Coopertech22, If using the Set up School PCs app Version 1000.17146.0.0+ or the Windows Configuration Designer Store app Version 2019.520.0.0+, and the issue still persists, please open a support case via the Intune Admin console's Help and Support or any of the methods here, as this will help the team capture all the information needed to resolve the issue. Also, please direct message us with your support case number for follow up.

    Thank you!

  • tech22's avatar
    tech22
    Copper Contributor

    I still have this reboot issue and failure to join local ad with wifi.

  • Gregg_Cooper's avatar
    Gregg_Cooper
    Copper Contributor

    This issue still exists in the Windows Configuration Designer app from the store, version 2019.808.0.0. Will it be fixed in this app at any point? Created my provisioning file from scratch to make sure and can confirm it still performs a reboot loop.