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Intune Customer Success
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Known Issue: Missing certificates after updating Samsung work profile devices to Android 12

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Intune_Support_Team
Icon for Microsoft rankMicrosoft
Jan 20, 2022
Updated 06/06/22: The content below has been updated, please use the workarounds provided if you run into this issue.   Environment Microsoft Intune using client certificates to authenticate ...
Updated Dec 19, 2023
Version 7.0
Known Issue
Sanitar2034's avatar
Sanitar2034
Copper Contributor
Jan 28, 2022

Same problem with OnePlus 9 pro on Oxygen OS 12 (android 12) and OPPO devices (show error "the security certificate cannot be installed by secondary users"). But after reinstalling intune company portal doesn't proceed with confirm device settings (shows always last check 01.01.0001).

 

Intune_Support_Team