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Intune Customer Success
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Company Portal Update for Android Q Beta

Intune_Support_Team's avatar
Intune_Support_Team
Silver Contributor
Mar 15, 2019
By Aasawari Navathe | Intune PM
 
This week Google released their first public Android Q Beta build through Google's Beta program. As with all beta OS builds, our team is continually monitoring any impact on functionality. One impact reported is that certain Microsoft apps are not behaving as expected on devices which have Google's Android Q Beta builds. The apps that have been reported to crash when the Intune Company Portal is on the Android device running Android Q beta are Microsoft To Do, Microsoft Planner, and Microsoft Yammer. 
 
We have a solution for this issue, so if you are testing Android Q beta, know that the fix went out this week in the Intune Company Portal on the Google Play Store beta channel. It will be available in the beta channel until the code fix is rolled into the next public Company Portal production rollout. You can download the beta build of the Company Portal here and select "Become a Tester". Once you’re in the beta program, you'll receive an update to the Intune Company Portal app if you already have it installed on your device. If you don't have the Intune Company Portal app installed, download the beta version on Google Play.
 
The Intune team is continually monitoring and deploying fixes regarding Android Q Beta builds. If you have any other Android Q beta and Intune feedback, feel free to comment back on this post. We will continue to update this post as we release additional information.
Updated Dec 01, 2023
Version 2.0
android

19 Comments

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  • Robert_Miranda's avatar
    Robert_Miranda
    Copper Contributor
    Apr 11, 2019

    After downloading and installing Android Q Beta Patch 2 yesterday, I was able to successfully reinstall Intune Company Portal and Outlook. Outlook works perfectly now!  No crashes to either Company Portal or Outlook yet... 

  • JulieKnowles's avatar
    JulieKnowles
    Copper Contributor
    Apr 10, 2019

    I'm having the same problem since updating to Android Q.  Intune is working, but Outlook crashes every time.  I'm trying to download the Android Q Beta 2 patch now to see if that helps.

  • Deleted's avatar
    Deleted
    Apr 06, 2019

    My company portal app works fine. The Outlook app however continously crashes once setting up a secure email. Please advise

  • Slawlor6374's avatar
    Slawlor6374
    Copper Contributor
    Apr 04, 2019

    Hi I'm having a problem with apps regularly crashing, and I'm providing feedback but a new problem popped up today.

     

    I was suggested by my IT department to try and clear my profile and re-enroll my device, however when trying to re-register in Intune I am unable to install the security credentials from my workplace. I just get an error when clicking the android notification that says

     

    "Certificate required to install a private key"

     

    then

     

    "Private key required to install a certificate"

     

    Please help :)

  • Robert_Miranda's avatar
    Robert_Miranda
    Copper Contributor
    Apr 03, 2019

    Yes, it is the Company Portal app that crashes every time.  I cannot get into the app to provide any logs whatsoever. Not sure if this matters, but I'm using Google Pixel XL (yes, the original Pixel!).

  • Aasawari Navathe's avatar
    Aasawari Navathe
    Icon for Microsoft rankMicrosoft
    Apr 03, 2019

    Robert_Miranda Hi Robert, is this the CP app that is crashing or is it a separate Office app such as Yammer, To Do, Planner? We will follow up with you for more information.

  • Robert_Miranda's avatar
    Robert_Miranda
    Copper Contributor
    Apr 02, 2019

    After installing Android Q Beta, Intune Company Portal wouldn't work.  I tried downloading the beta version of Company Portal, and it still immediately crashes after trying to open the app.  

  • Psycoboy15's avatar
    Psycoboy15
    Copper Contributor
    Mar 15, 2019

    I have the beers installed and it is still crashing immediately