Updated 11/10: We updated this post to include newly identified impact from the removal of Wi-Fi MAC address.
Android 12 was announced at Google I/O 2021 in May of this year, promising signific...
Updated Dec 19, 2023
Version 13.0
Blog Post
Hi Sir/Madam,
I have an android phone called "OPPO reno6 5G" in which I was configured Intune company portal app to access my office email, it was working perfectly fine until I upgraded my phone from android 11 to android 12 by software update feature available in device.
After upgrade to android 12 my outlook mail started crashing so I removed the work profile, uninstalled the intune app, reinstalled it and tried to enroll my office email account but it fails at update device setting. I even reset my phone but still no luck.
It seems app is not getting some required internal permissions. It is not able to validate/check device compliance status as it always says "last checked: January 1,1 12.43 AM"
I dig more and found below error on log. Please help me how to address this problem.
ERR_ com.microsoft.omadm.client.tasks.TemporaryOMADMClientExecutorTask 18749 01421 Caught exception while updating device policy java.lang.SecurityException: getPackagesForUid: UID 1010274 requires android.permission.INTERACT_ACROSS_USERS_FULL or android.permission.INTERACT_ACROSS_USERS or android.permission.INTERACT_ACROSS_PROFILES to access user .
ERR_ com.microsoft.omadm.client.tasks.TemporaryOMADMClientExecutorTask 18749 01443 Caught exception while running task request (startId = 1000001, TaskType=CheckComplianceAndEnforce [23]) java.lang.SecurityException: getPackagesForUid: UID 1010274 requires android.permission.INTERACT_ACROSS_USERS_FULL or android.permission.INTERACT_ACROSS_USERS or android.permission.INTERACT_ACROSS_PROFILES to access user .