Update November 10, 2026: This blog post has been updated to reflect that the solution for issues mentioned is to install November 2026 (or later) updates for Windows Server that your Exchange Server is running on.
After October 13, 2026 (Microsoft “Patch Tuesday” release cycle), we have seen some reports of customer issues where Exchange Servers become unstable after a set of October updates are installed.
Symptoms that can be seen are various, but here are some:
- Exchange Server OWA may fail with an error MapiExceptionMdbOffline: Unable to make connection to the server. (hr=0x80004005, ec=1142) with event ID 1006 logged in the Application Log.
- Exchange email queues might grow during the day, with email crawling to a halt.
- Various issues related to DAG members not being able to reach quorum have been reported too.
- Exchange server reboot might resolve the issues temporarily.
- Exchange Server 2016, 2019 or Subscription Edition (SE) might be impacted.
What is happening and how to address it
Issues reported are not related to installation of any version of Exchange Server updates. Any version of Exchange that runs on impacted versions of Windows could be impacted.
The following Windows Server updates can cause above mentioned Exchange Server failures after certain time:
- KB5126646 (Windows Server 2025)
- KB5126655 (Windows Server 2022)
- KB5126651 (Windows Server 2019)
- KB5126868 (Windows Server 2016)
Our recommendation
Please install November 2026 (or newer) updates for Windows Server. Customers who have previously created the EpmapSavedContextCap registry key to address the issue in October can leave the registry key in place, but the key is not required once November 2026 Windows Server updates are installed.
FAQs
Should we wait for updated set of Windows updates or wait for next month’s Windows updates release? Should we uninstall Windows Server updates?
Windows Server has released an update that addresses this issue in November 2026. Please install that.
Can the mentioned Windows registry setting (that was used as a workaround) be created before we install October 2026 Windows Server updates on our Exchange servers?
Yes. Creating the registry key beforehand has no impact on Windows Server because the registry key is read and used only once October 2026 Windows Server updates are installed. The registry key remains intact during update installation. Also note that after November 2026 Windows Server update is installed, the registry key / workaround is no longer required.
Is there another fix coming? From Exchange? From Windows? When? Should we wait for it?
Windows Server has released an update that addresses this issue in November 2026. Please install that.
Major updates to this post:
- November 10, 2026: Updated the post to reflect that November 2026 Windows Server updates should be installed to address this.
- October 20, 2026: Added a FAQ section. Added a note that raising the limit from "65536" is not something that we have seen as required yet.
The Exchange Team