Edit 8/22/2024: please see our new blog post on the subject for updates on the Message Recall feature.
At Microsoft Ignite several years ago we announced that we were working on a new cloud-based m...
Updated Oct 04, 2024
Version 14.0
Blog Post
KevinShaughnessy
Microsoft
MicrosoftBeeemarman >>Some users get the newer "message Recall" email when recalling a message, but others do not. The ones that get the message recall message get an error when they click on "view message recall status"
We discovered a bug accessing the recall status report and have temporarily disabled the feature while fixing it - we expect to re-enable it again starting on March 22nd. This is discussed in Service Health Dashboard item EX526084.
* March 22 update - the fix has rolled out and the feature has been re-enabled for the sub-set of EXO forests that were enabled at the time of the regression. We now expect worldwide rollout to complete by April 7th.
>>Also, is this enabled by default or does it have to be enabled per Tenant?
It's enabled by default (although right now we've temporarily disabled it). As noted in the FAQ above, there are two settings you can toggle: 1) one to disable/enable the entire feature; 2) disable/enable the recalling of read messages. The switch to toggle the recalling of read messages is available in the EAC as shown in your screen shot. The switch to toggle the entire feature off/on is via remote powershell: Set-OrganizationConfig -MessageRecallEnabled $false.