I tried to implement the workspace feature using the guidance in this post and quickly realized it is a bit dated or is not for Exchange Online 2016. Currently, the following things do not work for us;
- The mobile app booking option did not work on iOS or Android devices due to a bug. Per mobile support, they will be addressed the bug in a future update (so far only iOS has been fixed).
- - The "All day" event option cannot be used to book workspaces because the end time is 12:00 AM the following day instead of 11:59 PM, which prevents users from being able to book workspaces for adjacent days because they appear unavailable. Support has informed me that the start and end times for the "All day" event option cannot be modified.
- - Resorted to selecting time slots on personal calendar, switching the status to Free when booking so one's day does not appear busy. To show the workspace as unavailable in Room Finder, I had to Set-CalendarProcessing 'EnforceCapacity' parameter to true for each space.
- - To reduce calendar clutter, I gave the senior team members the ability to book directly in the workspace calendar for their team.
- - Can MSFT provide a better alternative than the Outlook calendar "Schedule View" for admins, managers, or delegates to view all of the workspaces they support?
Honestly, even with all its limitations, I would have preferred to use the Booking app. However, the inability to create recurring bookings made me go back to the Exchange workspace feature. I really hope Microsoft is invested in significantly improving one or both experiences soon so that I can roll it out to my entire organization and not just my IT department.