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Issues with registering subscriptions to microsoft.insights in Azure Portal - 03/30 - Resolved

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Azure-Monitor-Team
Former Employee
Apr 06, 2021
Final Update: Tuesday, 30 March 2021 18:26 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/30, 17:00 UTC. Our logs show the incident started on 03/22, 10:00 UTC and that during the 8 days and 7 hours that it took to resolve the issue some of the customers who have tried to register their subscriptions to microsoft.insights would have experienced a message stuck in the registering state. If the problem is still being experienced re-registering from portal will fix the issue.
           
            Root Cause: The failure was due to a deployment that happened for one of the backend services.
            Incident Timeline: 8 Days & 7 Hours - 03/22, 10:00 UTC through 03/30, 17:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Jayadev
Published Apr 06, 2021
Version 1.0
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