Final Update: Wednesday, 11 September 2019 22:19 UTC
We've confirmed that all systems are back to normal as of 09/11, 21:11 UTC. Our logs show the incident started on 09/11, 21:03 UTC and that during the 8 mins that it took to resolve the issue 8% of regional customers might have experienced data gaps, alert activation and data latency issues in multiple regions .
-Subhash
We've confirmed that all systems are back to normal as of 09/11, 21:11 UTC. Our logs show the incident started on 09/11, 21:03 UTC and that during the 8 mins that it took to resolve the issue 8% of regional customers might have experienced data gaps, alert activation and data latency issues in multiple regions .
- Root Cause: The failure was due to unavailability of a back end data system.
- Incident Timeline: 0 Hours & 8 minutes - 09/11, 21:03 UTC through 09/11 21:11 UTC
-Subhash
Published Sep 11, 2019
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Joined February 13, 2019
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