Final Update: Tuesday, 09 April 2019 09:52 UTC
We've confirmed that all systems are back to normal with pending backlog processing as of 04/09, 10:00 UTC. Once the backlog is fully processed, customers will be able to see their complete data. Our logs show the incident started on 04/08, 22:30 UTC and that during the 11 hours and 30 minutes that it took to resolve the issue and until full processing of backlog some customers in West US region may have experienced Data latency in their continuous exports.
We've confirmed that all systems are back to normal with pending backlog processing as of 04/09, 10:00 UTC. Once the backlog is fully processed, customers will be able to see their complete data. Our logs show the incident started on 04/08, 22:30 UTC and that during the 11 hours and 30 minutes that it took to resolve the issue and until full processing of backlog some customers in West US region may have experienced Data latency in their continuous exports.
- Root Cause: The failure was due to degradation in one of our dependent platform services.
- Incident Timeline: 11 Hours & 30 minutes - 04/08, 22:30 UTC through 04/09, 10:00 UTC
-Mohini Nikam
Update: Tuesday, 09 April 2019 06:08 UTC
We continue to investigate issues within Application Insights. Some customers continue to experience Data latency in the West US Region.
We continue to investigate issues within Application Insights. Some customers continue to experience Data latency in the West US Region.
- Work Around: None
- Next Update: Before 04/09 10:30 UTC
Initial Update: Tuesday, 09 April 2019 03:56 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency in the West US region.
-Jack Cantwell
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency in the West US region.
- Work Around: None at this time.
- Next Update: Before 04/09 06:00 UTC
-Jack Cantwell
Updated Apr 09, 2019
Version 3.0