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Azure Communication Services Blog
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General Availability of Teams Phone extensibility

AnkurAgarwal's avatar
AnkurAgarwal
Icon for Microsoft rankMicrosoft
Sep 03, 2025
We are proud to announce the general availability of Teams Phone extensibility (TPE) powered by Azure Communication Services. This enables Contact Center as a Service (CCaaS) vendors to integrate sea...
Updated Sep 04, 2025
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tim760's avatar
tim760
Copper Contributor
Sep 04, 2025

Fantastic to see TPE go GA - it opens up so many possibilities for native Teams experience, especially with the AI capabilities. At CentrePal we’re proud to be a certified Unify partner, helping customers bring their voice and contact centre fully into Teams and start unlocking those AI-driven opportunities.