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Ask The Performance Team

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Difficulty Generating a Memory Dump

Microsoft

May 13, 2021

Hi there! My name is Teeda, and I am a Support Escalation Engineer on the Windows Performance Team at Microsoft. This blog post provides several suggestions and workarounds when there is difficulty...

Updated Aug 22, 2025

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TeedaN

Microsoft

Joined January 13, 2020

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nekonull

Copper Contributor

May 29, 2021

Thanks for the detailed tutorial! However, I still don't get a dump file after following all this steps. The blue screen will stuck at "0% Collecting info" indefinitely and will never complete. Last line of `Dumpstack.log` is ` Starting get secondary dump callbacks size.` and there is no more information. Running Windows 10 20H2 with WSL2. Any idea?