Past due! Act now to upgrade from these retired Azure services

This is your friendly reminder that the following Azure services were retired on August 31, 2024:

• Azure App Service Environment v1 and v2
• Logic Apps Integration Service Environment
• Azure API Management stv1

Congratulations to the majority of our customers who have completed the migration to the latest versions! Your timely actions have ensured the continued security and performance of your applications and data.

For those still running the retired environments, it is crucial to migrate immediately to avoid security risks and data loss. As part of the retirement process, Azure has already begun decommissioning the hardware. It is possible that your retired environment will experience intermittent outages, or it may be suspended.

Please complete your migration as soon as possible.

• Azure App Service Environment (ASE) v1 and v2:If your environment experiences any intermittent outages, it is important that you acknowledge the outages in the Azure Portal and begin work to migrate immediately. You may also request a grace period to complete the migration. If there is no request for grace period or no action from customers after repeated reminders, the environment may be suspended or deleted, or we may attempt to auto-migrate to the new version.
  • Please consider this only as a last resort and complete the migration using the available resources. This last-resort scenario may require additional configuration from customers to bring the applications back online.
  • If your environment has been automatically migrated, please visit product documentation to learn more: Prevent and recover from an auto-migration of an App Service Environment - Azure App Service Environment | Microsoft Learn.
• Logic Apps Integration Services Environment: (ISE): Customers who remain on ISE after the retirement date may have experienced outages. To avoid service disruptions, please export your logic apps workflows from ISE to Logic Apps Standard at the earliest. Additionally, read-only instances will continue to incur standard charges. To avoid unnecessary costs, we recommend customers delete any instances that are no longer in use.
  • As of October 1, 2024, Logic Apps executions on all ISE Developer and ISE Premium instances have been stopped and these instances are also read-only. Logic Apps deployed to these instances will be available for export for a limited time.
  • From January 6, 2025 all ISE instances (Developer and Premium) will start being deleted, incurring loss of data.

• Azure API Management stv1: Customers who remain on APIM stv1 after the retirement date may have experienced outages. 
• As of October 1, 2024 remaining APIM stv1 service instances have started to undergo auto-migration to the APIM stv2 compute platform. Automatic migration may cause downtime for upstream API consumers, and customers may need to update their network dependencies. All affected customers will be notified of the ongoing automatic migration one week in advance through emails to the subscription administrators and Azure Service Health Portal notifications. 
• To avoid service disruptions, please migrate instances running on stv1 to stv2 at the earliest. The latest migration option addresses the networking dependencies, particularly the need for new subnets and IP changes. You can now retain the original IPs, both public and private, significantly simplifying the migration process.

 What is the impact on support and SLA?

• As of September 1, 2024, the Service Level Agreement (SLA) will no longer be applicable for continued use of the retired products beyond the retirement date.
• Azure customer support will continue to handle support cases in a commercially reasonable manner. No new security and compliance investments will be made.
• The ability to effectively mitigate issues that might arise from lower-level Azure dependencies may be impaired due to the retirement.

 What is the call to action?

If you are still running one or more of the following services, please use the available resources listed here to complete the migration at the earliest.