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Partner Case Study | Impartner

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JillArmourMicrosoft
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Oct 14, 2025

Impartner increases efficiency by 90 % with Microsoft Dynamics 365

AvePoint’s partner ecosystem drives growth through innovation

AvePoint serves over 25,000 customers worldwide with innovative software-as-a-service (SaaS) solutions that modernize the digital workplace across Microsoft 365, SharePoint, and other collaborative environments. AvePoint specializes in solutions to prepare, secure and optimize critical data, all supported by a robust global channel partner program with over 5,000 managed service providers, value-added resellers, and systems integrators.

When SharePoint debuted in 2001, AvePoint was one of the first companies to partner with Microsoft. Today, AvePoint offers an all-in-one approach for robust, secure data governance and data management for customers’ Microsoft technology investments. AvePoint caters to businesses across the technology industry, healthcare, finance, professional services, government, and education sectors by providing tools to manage and protect their critical data in cloud environments.

While preparing to go public, AvePoint faced challenges in managing its diverse and expanding partner ecosystem. These challenges included standardizing partner agreements, centralizing deal registration, providing multilingual training, and improving asset management efficiency. Additionally, AvePoint wanted a solution that integrated seamlessly with an existing customer relationship management (CRM) solution built on Microsoft Dynamics 365 and to enhance partner engagement and visibility.

AvePoint relies on Microsoft Dynamics 365 as its core business platform and system of record. The platform provides a single source of truth for accounts, opportunities, and service interactions, helping sales teams streamline pipeline management and customer service teams respond faster through case tracking and knowledge management. By consolidating reporting and analytics in Dynamics 365, AvePoint equips leadership with real-time visibility into business performance, enabling executives to align partner and customer strategies with broader growth objectives.

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Published Oct 14, 2025
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