What’s New in Microsoft Teams | Microsoft Ignite 2025
Welcome to What’s new in Teams, Ignite 2025 edition! This year at Microsoft Ignite we’re excited to share all the ways that Teams + Copilot are amplifying collaboration, automating workflows, and enhancing productivity. With Copilot and agents in chats, meetings, and channels, Teams and Copilot together provide a powerful solution. One new feature I’m excited to share is Teams Mode for Microsoft 365 Copilot. This powerful new capability lets you bring coworkers into your Copilot conversations, essentially turning an individual AI chat into a shared, group AI collaboration. You can choose which messages you’d like to share with the group; any prompts or responses not selected are kept private. Then, your team can brainstorm and create with Copilot together, with everyone able to ask questions and see suggestions in a group chat. Copilot is also now seamlessly integrated into Teams channels and chats, so you can ask it to recap lengthy conversation threads, extract decisions and tasks, or answer questions based on the conversation context – a huge time saver for your busy schedule. We’re also proud to announce new enhancements to Channel Agent, Facilitator, and meeting recap notes that make them even more powerful and useful. Channel agents can generate status reports and workback plans – keeping your team on track. Facilitator can recognize when you share an agenda in the chat and use it to generate a meeting progress bar, ping meeting invitees who’ve been mentioned twice but not joined yet, and draft documents during your meeting. Meeting recaps are now more versatile too. You can choose from a variety of templates or customize your own to fit your team’s style. All of the new Teams + Copilot features debuting at Ignite 2025 underline a simple message: AI in Teams is driving tangible improvements that can help you and your team achieve more together. So read on for a look at all of the new features being released this month! Feature categories: (All features listed are generally available unless otherwise noted) Chat and Collaboration Platform Meetings, webinars, and townhalls Teams Phone Fundamentals and Security Frontline Worker Solutions Certified for Teams devices Chat and Collaboration Copilot experience in Teams The Copilot experience in Teams is being unified across chats, channels, and meetings for users with a Microsoft 365 Copilot license, matching the experience in the Microsoft 365 Copilot app. Beyond the updated interface, Copilot in Teams can analyze chat history, meeting transcripts, and calendar content to generate smart recaps, rewrite messages, and surface relevant insights. Whether reviewing a thread or following up after a call, Copilot delivers context-aware summaries and suggestions based on your activity and goals. This experience is now generally available for chat and channels, and is rolling out to public preview for meetings. Teams Mode for Copilot [Public preview] Teams Mode for Microsoft 365 Copilot is a simple, secure way to bring your co-workers into Copilot conversations, turning individual AI chats into group AI chats in Microsoft Teams. Now, the same Copilot you use for individual work supports group work as well. When you’d like to extend your 1:1 Copilot conversation into a group conversation, select “start a group chat” in the top-right corner of the Microsoft 365 Copilot app. This creates a group chat in Teams with your colleagues and Copilot, making it easy for others to build on your work. You choose which messages you’d like to bring forward to the group, ensuring any prompts or responses you don’t want to share are kept private. You can also add Copilot to any existing Teams group chat, just like adding a teammate, to help your team research, draft, coordinate, and complete tasks with AI. Then, within the chat, each member of the group can request help from Copilot by typing copilot in the group chat and making their request. Now in public preview. See Introducing Teams Mode for Microsoft 365 Copilot for more details. Launch Demo Enhancements to Channel Agent [Public preview] Each channel can have a Channel Agent that draws on its conversations, files, and meetings to act as a domain expert for the team. These agents adopt the channel’s name and help with common tasks – for example, flagging important deadlines that are buried in conversations, and summarizing progress with succinct status reports. Channel Agent is available with a Copilot license. New enhancements now available in public preview: Status report update: stay on top of projects by at-mentioning the agent with queries like “create a status report.” Status reports will now post directly in the channel for all users. Workback Plan: share your objective and deadline with the agent, and it will automatically create a sequenced list of tasks with due dates. You can review and adjust the plan before tasks are added to Planner, making project planning simple and collaborative. Enhancements to external collaboration [Public preview] We've reimagined external collaboration in Teams to make it easier and more secure to connect with partners, vendors, and customers. These new features are designed to reduce friction, increase security, and enhance how you work with people outside your organization, while helping admins manage external collab. These features are now in public preview. Chat with anyone: users in SMB organizations can start a conversation from Teams with anyone using just their email address, even if they’re not on Teams. Whether you're working with a vendor, client, or partner, simply type their email, send your message, and they’ll receive an invitation to join the chat as a guest. From there, they both reply and start a call—just like they would if they were part of your organization. And because this experience is built on Teams’ existing guest access framework, IT admins retain control. External access policies, multifactor authentication, and organizational compliance settings are respected. Sharing a file or a Loop: Now you can share a file or a Loop component in an external chat. Whether you drag and drop, attach from your device, or paste a link, Teams recognizes the file, unfurls it in the compose box and shares it with the chat participants when you send the message. You can also adjust permissions before sending. As a recipient, you can now view the content right from the chat - no account switching required. Sharing is controlled by an admin toggle, which is off by default, giving organizations flexibility to enable or disable external sharing as needed. Trust Indicators: External users are now labeled with clear trust indicators, helping users quickly assess who they’re working with. Group chats and Meeting chats that have external users are also marked as External to drive clarity and security. Labels include external-familiar, external-unfamiliar, guest, or unverified. Activity in other accounts and organizations: users can view and respond to activity across multiple tenants without switching accounts. You can triage notifications, reply to chats, and pin tenants to the left rail for quick access. This reduces context switching and makes cross-org collaboration feel native—especially useful for users working with multiple vendors or clients. Admin Presets: Admins have access to a new overview page in the Teams admin center under the external collaboration section. This page allows admins to review and modify their organization's external collaboration settings. To make changes, admins can use a guided flow and select either the open or controlled preset modes, or choose to customize the settings. Pop out your core Teams functions into a new window [Public preview] You can now organize your work environment to fit your needs by opening Teams chat, calls, calendar, activity, and more in separate windows. This gives you the flexibility to multitask and organize your workspace the way you want. Whether you're catching up on chats while reviewing call history or managing notifications alongside your calendar, this update helps you stay productive without switching tabs. Just right-click an app icon or use the app flyout to pop it out into its own window. Forwarded Messages Links When someone forwards a message in Teams, you'll now be able to click a link that takes you straight to the original chat or channel where it came from. Note: the link works only if the recipient has access to the original conversation. This enhancement improves message traceability and helps users quickly understand the context of forwarded messages. Search in Teams Settings Teams now has a new search bar at the top of its Settings menu to help you quickly find any setting by name. Just type a keyword (like “Notifications” or “Dark mode”) to jump straight to that option without digging through menus. This saves time and makes adjusting your settings faster and easier. Collaborative space in chat and channels A persistent collaborative space is now available directly from your Teams chat and channels, helping you organize key information, co-create content, and reduce message clutter. Pages in channels are flexible collaboration pages. You can add as many pages as you need to your channels. You can also add existing Loop components or pages as their own tabs, making it easy to centralize work and keep everyone aligned. Notes in chat is available in 1:1 and group chats and is accessible only to the chat members. Use this editable collaborative space effectively by adding images, formatting text, sharing Loop components, and @mentioning chat members when you require their attention. Emojis in section names You can now choose an emoji to accompany section names in your chats and channels list, helping you organize content with a splash of personality. Whether it’s a smiley for your “Fun Projects” section or a star for “Priority Tasks,” emojis make navigation easier and more engaging, so your sections stand out at a glance. Platform Channel agents in Teams connect to Asana, Atlassian, GitHub [Public preview] Channel Agent can now connect with Asana, Atlassian, and GitHub via MCP server to execute workflows on the behalf of users. By unlocking the power of agent to MCP server communication, agents can now handle more complex tasks that involve subjects outside of their domain so they can seamlessly coordinate tasks, bridge gaps between tools, and accelerate complex projects. Security and Compliance information for more Apps and Agents Today, IT admins in the Teams admin center can view security and compliance data for apps and agents that are Microsoft 365 certified or publisher attested. This enhancement expands that visibility to include apps and agents that are not certified or attested. Where available, this data is sourced from Microsoft Defender for Cloud Apps (MDA) and helps admins more easily and quickly evaluate whether an app or agent meets their organization’s trust requirements. Agent and bot support for Entra authentication in group chats Agents and bots in group chats can now use Entra for secure authentication. If an agent/bot needs your Entra token in a group chat and you haven’t installed the agent/bot or granted permission yet, you’ll receive a private message that only you can see. This message will guide you through installing the Teams app and granting Entra permission, making the process simple and secure. Once you’ve completed both steps, the agent/bot will be able to access the permissions it needs—such as Microsoft Graph—so you can get the full experience without any hassle. This update gives you more control over your permissions and makes it easier for agents/bots to work smoothly in group chats. Permission and privilege level of Apps and Agents IT admins can now see which permissions an app or agent requires in the Teams admin center, along with each permission risk rating and the app's overall privilege level. This helps admins protect organizational data and make quicker, more informed approval choices. Speed up app reviews with trust-based filters Trust-based filters enable IT Administrators using Teams admin center to view and easily filter apps and agents by specific industry standards, certifications and compliance attributes such as SOC 2, ISO 27001, HIPAA, GDPR, and more. This will help to streamline app evaluation workflows, enabling broader access to trusted apps across the organization. Performance Audit Tool on Teams Mobile Performance Report is a mobile-first, self-serve tool that gives developers instant visibility into critical performance metrics such as app load latency, app package size, content paint times and more, alongside actionable guidance on Teams best practices. By surfacing these performance indicators with recommended thresholds, this tool streamlines diagnostics, ensures consistent benchmarking, and helps deliver higher-quality Teams Mobile apps—all on the go. Agent Analytics and App Validation Enhancements in Developer Portal The Developer Portal is expanding analytics coverage for custom engine agents to help developers track adoption and engagement with real-time insights, providing key metrics to refine and optimize agent performance. You can also validate your agent and apps in Developer Portal with new AI insights helping resolve common bugs prior to publishing. Meetings, webinars, and town halls Enhancements to Facilitator Agent Earlier this year, we introduced Facilitator to help teams run meetings that stay focused, productive, and on track. Today, we’re taking that a step further with a new set of skills designed to help your team stay aligned without extra effort. These updates combine richer context awareness with proactive support, so your team can move faster without juggling extra tools or tasks. Here’s what’s new: Facilitator can now recognize an agenda shared directly in the meeting chat, in addition to the meeting invite and meeting notes. Once detected, it automatically builds a live progress tracker at the top of the meeting, giving everyone a shared sense of where they are and what’s next. Now generally available. If someone who’s invited hasn’t joined yet, and their name comes up twice in conversation, the agent politely pings them in chat and nudges them to hop in, helping you bring the right people into the discussion at the right time. Coming next quarter. And when it’s time to turn discussion into action, you can ask Facilitator to draft documents in Word or Loop based on what was said in the meeting. It can shape the conversation into whatever output you need, whether that’s a blog, a whitepaper, or a project brief, helping your team turn ideas into action faster. This capability is currently in public preview and will be generally available in early December. As tasks are mentioned, the agent captures and assigns them. You can also direct it through chat to add, update, or reassign tasks. This capability is currently in public preview and will be generally available in early December. These new skills build on our commitment to make meetings smarter, smoother, and more collaborative, with AI that works alongside you and your team every step of the way. Meeting recap templates Staying aligned after a meeting shouldn’t mean settling for a one-size-fits-all recap. With our new customizable recap templates, you can shape your AI-generated notes to match exactly how your team works. Choose from two ready-made templates, a Speaker Summary that organizes insights by participant, or an Executive Summary that highlights key takeaways at a glance. And for teams who prefer their own style, you can design custom templates using a simple free-text prompt: just describe the structure you want—even paste in a format you’ve used before—and your AI notes will instantly adapt. You can also save your custom templates for future reuse, giving every meeting the same level of clarity, consistency, and efficiency. Available in public preview on both desktop and mobile in December. Branded reactions [Private preview] Visual identity shapes how your organization shows up. Whether it's a client presentation, an internal milestone, or a seasonal event, the right visuals set the tone and reinforce your brand. With new branded reactions, organizations can now extend their visual identity directly into meetings. IT admins simply upload custom reaction icons reflecting brand elements or event themes, and these instantly become available for meeting participants. Every clap, thumbs-up, or celebration now aligns with your organization's look and feel. A simple way to create more cohesive, on-brand meeting experiences. Branded reactions will be available in private preview in December. Screen & Window Sharing on Mac via Mac OS Native Picker Mac users can now share their screen or specific windows using the standard native picker experience. By opting in through settings, users can enjoy a fully integrated sharing flow that leverages macOS’s default desktop interface—ensuring a familiar, secure, and streamlined experience. Enhancements to Teams Town hall Recent updates to Teams Town hall make it easier than ever for organizers to create professional and polished experiences that engage audiences. Enhanced presenter controls, integrated Q&A and polls, and robust moderation tools ensure smooth delivery, while advanced production capabilities, like custom branding and rich layouts, help elevate the look and feel of a town hall. New experiences for town hall in Microsoft Teams Rooms help foster collaboration whether participants join in-person or remotely. For more information on Teams town hall, click here to learn more. Front-of-room view control for Town Hall in Teams Rooms on Android When a Teams Rooms on Android is invited as a meeting presenter, the front-of-room display defaults to the attendee view. Presenters always have full control from the console, including green room and off-stage management, and can switch the front-of-room display to presenter view without impacting attendees. This feature was released for Teams Rooms on Windows in October 2025. Available in Teams Rooms Pro. Learn more here. Teams Town hall insights – Presenter analytics Presenter analytics for town hall provides organizers with visibility into the health of the presenter’s stream, providing insights covering video quality, audio clarity, and connection stability. Whether it’s a town hall, live training session, or an all-hands meeting, organizers can now proactively ensure presenters deliver their content without interruptions, boosting confidence and elevating the attendee experience. Presenter analytics is generally available today for all town hall organizers with a Teams Premium license. Immersive events in Teams Immersive events in Teams allow organizers to host customizable 3D events where people can connect, interact as avatars, and have natural conversations. This experience is now generally available and has additional new features to enhance user experience. Immersive event attendees and presenters can now join from Meta Quest VR headsets, enabling full 360-degree immersion. Immersive events are also easier to participate in and navigate thanks to text-to-speech and keyboard navigation in event instances. Teams Phone Microsoft 365 Copilot chat in Calls app post-calling experience The post-call Copilot experience for Teams Phone on desktop and in mobile is now powered by Microsoft 365 Copilot Chat. After a call ends, users can open Microsoft 365 Copilot Chat as a side panel in the Teams ‘Calls’ app to generate summaries, surface key insights, and get suggested next steps. By using data from Microsoft Graph and the web—not just the call transcript—Microsoft 365 Copilot Chat delivers responses that are more personalized, relevant, and actionable, helping users quickly move from conversation to follow-up. Teams mobile: Shared call line pickup indicators Delegates can resume a Teams Phone call placed on hold from any shared line directly from Teams on their mobile phone. Clear line labels and “answered/resumed by” indicators show who is handling the call and from which line, so teammates can step in to resume a call on hold without confusion. For example, in a retail store, if a customer call is put on hold at the front desk, a floor associate can pick it up from their mobile device, ensuring the customer doesn’t wait long and the call isn’t abandoned. This helps teams keep calls moving and maintain service continuity across shifts. Set Teams Mobile as Your Default Calling App We’re making it easier for Teams Phone users to stay connected and productive on the go. With this update, you can now set Teams mobile as your iPhone’s default calling app. This means every call you initiate—from Contacts, Call History, or any app—will automatically route through Teams mobile instead of the native dialer. For organizations with regulatory requirements, this capability supports more calls occurring under the enterprise-grade security and compliance policies set up for Teams. Support for third-party compliance recording ISVs for call queues We’re enabling ISV compliance recording solutions to work at the call queue level, making it easier to apply policy-based recording. This will simplify management across large enterprises, support dynamic rep membership, and improve regulatory compliance through seamless integration. Admins can easily apply policy to ensure that all calls on a specific queue are recorded. Learn more. Fundamentals and Security Copilot in Teams admin center Copilot in Teams admin center streamlines administrative tasks like setting up protected meetings or confirming who has a phone number assigned, provides insights into policy configurations and call quality, and recommends configurations to optimize Teams. It empowers IT admins to troubleshoot issues, save time, and enhance the overall Microsoft Teams experience. Teams Admin Agent in Teams admin center [Now in Technical Acceptance Program (Coming soon to TAP)] The Teams Admin Agent delivers AI-powered assistance to simplify admin tasks, automate workflows, and provide actionable insights—helping IT teams manage Teams environments efficiently and confidently. This feature is currently in the Technical Acceptance program. Meeting troubleshooting enhancements [Public Preview] Administrators can quickly diagnose and resolve meeting and call issues with a simplified troubleshooting flow in Teams admin center. This experience provides clear guidance, actionable insights, and detailed telemetry to pinpoint quality problems—helping IT teams restore performance faster and keep collaboration running smoothly. Meeting best practice configurations [Public Preview] Now in Teams admin center, administrators can monitor which locations and users are experiencing meeting quality issues caused by unoptimized Virtual Desktop Infrastructure (VDI) setups. By pinpointing these VDI-related problem areas, IT can take targeted action to optimize configurations—ensuring smoother, high-quality audio and video in meetings across the organization. Tenant-Owned Domain Impersonation Protection for Teams Messaging [Public Preview] Own domain Impersonation Detection in Teams helps protect users from spoofed domains by analyzing sender identity and domain authenticity in real time, alerting users to suspicious activity and reducing phishing risks across messaging. New VDI solution for Teams optimization in Amazon WorkSpaces [Public Preview] The New VDI solution for Teams introduces multimedia offloading and optimization solution for Microsoft Teams when running in Amazon WorkSpaces (Personal and Pooled). Users of the WorkSpaces Client for Windows can enjoy a high-definition experience in virtual desktops, where audio/video/screensharing are offloaded to the user's device and processed by the SlimCore media engine. This entry applies to WorkSpaces only. AppStream, a separate application streaming service, is not supported. Weaponizable File Type Protection for Teams chat and channels Security in Teams chat and channels just got stronger, with increased protection against malware and other file-based attacks. With weaponizable file type protection, Teams now automatically detects and blocks file types that could pose a security risk—such as executable or script-based files—before they reach your chat or channel. This proactive safeguard helps keep your organization’s data and conversations secure, without disrupting collaboration. Malicious URL Protection for Teams chat and channels Microsoft Teams is introducing enhanced protection against phishing attacks by detecting and warning users about malicious URLs shared in Teams chats and channels. This feature helps users make safer decisions before clicking potentially harmful links. It is on by default for users of Teams for Windows desktop, Teams for Mac desktop, Teams for the web, and Teams for iOS/Android. User reporting for incorrectly identified security concerns We’re giving users more control over security alerts in Teams. With user reporting for incorrectly identified security concerns, you can now flag false positives directly from your chat or channel. This feedback helps improve detection accuracy while ensuring your conversations stay secure without unnecessary interruptions. This feature is available in one-on-one chats, group and meeting chats, as well as public and private channels. Teams in the Windows Jump List experience On Windows, the Jump List in the taskbar provides quick access to key Teams actions. Now you can instantly view and join ongoing or upcoming meetings, schedule new meetings, or start a chat—all without opening the full app. Menu bar extension for meetings for Mac The Teams Mac menu bar extension lets users view and join imminent meetings directly from the menu bar, streamlining access to daily schedules and chats. With instant meeting visibility and join options, the menu bar extension boosts productivity and engagement, reflecting user feedback and supporting efficient workflows for busy professionals. Intelligent App shortcuts and workflows for Mac Teams now integrates with macOS Spotlight and Shortcuts, enabling users to quickly start chats and meetings. This unlocks advanced AI-powered workflows, streamlines daily tasks, and showcases Teams’ commitment to seamless, native Mac experiences for power users. Screen sharing improvement for Mac [Public Preview] Teams for Mac OS 15 (Sequoia) introduces Native Picker integration for screen sharing, streamlining permissions approvals. Users benefit from seamless sharing and Presenter Preview, while maintaining privacy and compliance with Apple’s new model—improving usability and satisfaction for Mac users in video meetings. Frontline Worker Solutions BYOD (Bring your own device) Simplify frontline onboarding on personal devices with the Teams BYOD Onboarding Wizard. Workers can use this self-serve, web-based onboarding wizard on shared PCs and kiosks for a guided experience that helps them easily set up the Teams mobile app on their personal device in compliance with organizational security policies. Reduce the need for manager assistance and IT support and deliver a low-friction experience that helps save time, cut IT overhead, and accelerate adoption, so frontline teams stay connected from day one. Pilots Kickstart frontline innovation with the Frontline Hub in Teams admin center. Create pilots in just a few clicks—choose the capabilities you want to test, select workers and managers, and monitor adoption through real-time usage insights. With built-in management controls, you can easily iterate as you learn: adjust features, update participants, and expand channels—all without slowing down your rollout. Teams Devices and Peripherals Yealink MP66W Wi-Fi based Teams device The MP66W Wi-Fi based wireless Teams device gives you the freedom to connect wherever work takes you. Designed for organizations with a mobile workforce, the Yealink MP66W wireless Teams device enhances wireless communication for the modern workplace. Currently undergoing certification as a Teams Device, this will be one of the industry’s first Wi-Fi-enabled wireless devices for Microsoft Teams, delivering greater mobility and reliability for frontline and hybrid workers. Built with a durable casing for demanding environments, such as construction job sites, it enables native Teams wireless calling—your desk is wherever there’s Wi-Fi. AI-powered noise cancellation ensures clear conversations even in noisy settings, and its long-lasting battery keeps you powered through extended shifts. Plus, a dedicated emergency alert button provides instant safety when every second counts. MAXHUB XBar W70 The MAXHUB XBar W70 Kit with console is a flagship Windows-based Teams videobar engineered for small to medium rooms. It features the industry-first MAXHUB Quad Sight lens with up to 200MP clarity, 16 beamforming microphones, AI-enhanced audio and video, and FlexMount for effortless installation. Out of the box, W70 Kit pairs with a dedicated Teams console for intuitive room control and seamless Teams integration. Built for enterprise scalability, W70 Kit supports extension to third-party AV devices and includes 3-year service coverage with remote management via MAXHUB Pivot — simplifying deployment and ongoing maintenance for IT teams. Owl Labs Lenovo & Owl Labs Microsoft Teams Rooms Bundles - ThinkSmart Core + IP or USB Controller Kit with Meeting Owl 4+, and ThinkSmart Tiny Kit Power seamless and immersive hybrid collaboration in any space with the Lenovo ThinkSmart Core and the Meeting Owl 4+. Available with IP or USB controller, The Owl Labs Meeting Owl 4+ and the Owl Labs 16' USB-C to USB-A cable. For productive and hassle-free collaboration in small Microsoft Teams Rooms, the Owl Labs ThinkSmart Tiny Kit bundle includes: the Lenovo i3 ThinkSmart Tiny Kit (Premium), the Lenovo ThinkSmart USB Controller, the Owl Labs Meeting Owl 4+, and the Owl Labs 16'/5 USB-C to USB-A cable. Logitech Express Install for Teams Rooms: Four Fast Solutions for Any Space Logitech’s new Express Install kits make setting up Teams Rooms easier than ever—no specialist required, and installation takes less than an hour. Choose from four variations: 1) Rally Bar Mini with Heckler Rolling Stand (Android), 2) Rally Bar Mini with Salamander Designs Acadia Tabletop Stand (Windows), 3) MeetUp 2 with Salamander Designs Acadia Tabletop Stand (Windows), and 4) Rally Bar Huddle with Heckler Rolling Stand (Android). All kits include a Logitech video bar, Teams Room controller, and LG display, delivering seamless Teams integration and flexible deployment for huddle and small rooms. Windows kits feature compute devices and Salamander stands, while Android kits offer mobile Heckler stands. Whether you need mobility or a sleek tabletop setup, there’s an Express Install kit for every collaboration need. Rally Bar Mini with Heckler Rolling Stand (Android) Rally Bar Mini with Salamander Designs Acadia Tabletop Stand (Windows) MeetUp 2 with Salamander Designs Acadia Tabletop Stand (Windows) Rally Bar Huddle with Heckler Rolling Stand (Android) Yealink LinkHub smart dock The Yealink LinkHub helps employees to find and reserve available desks with a clear LED indicator and intuitive touch display. Its screen syncs with Microsoft Teams to show real-time booking details, and it also works with Microsoft Places so employees can reserve a desk remotely before arriving onsite. Integrated with the Teams Pro Management Portal, LinkHub provides IT admins with centralized control and insights into workspace usage, helping organizations optimize space and enhance the hot-desking experience. This device is currently undergoing the process to be certified as a Certified for Teams device. Logitech Zone Wired 2 and Wireless 2ES for Business Zone Wired 2 for Business with adaptive hybrid ANC (active noise cancelation) helps employees stay focused and productive by dynamically adjusting sound to minimize background noise. 40 mm drivers and dual noise-canceling microphones are designed for open spaces and optimize ANC capabilities. Because it’s certified for Microsoft Teams and a variety of other calling solutions, you can be confident it will work with your calling platform. Intuitive controls, plug-and-play USB cable, and comfortable, gaming-inspired headband make the headset easy to use and wear all day. It’s also designed for sustainability and product longevity, including easily replaceable components for extended use and recycled plastics, fabric, and magnets. The Zone Wireless 2 ES for Business Native Bluetooth and with Receiver versions feature the same Adaptive hybrid ANC and proprietary 40 mm drivers as the Zone Wired 2, and also provide: Premium microphones, specifically designed for open office environments that deliver crystal-clear sound quality. Smart enumeration and multipoint Bluetooth to enable seamless audio switching Freedom of movement with a remarkable 50 m wireless range and long battery life. Available colors for the Wireless 2 ES with receiver are: graphite, off-white, and rose. The Wireless 2 ES -Native Bluetooth is available in graphite. Logitech Zone Wired 2 for Business Logitech Zone Wireless 2 ES for Business--With Receiver (Rose)What’s New in Microsoft Teams | October 2025
Before we get to this month’s new Teams features, I’m thrilled to share that Microsoft has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service for the 7th year in a row. We are honored to again be positioned highest for ability to execute and furthest for completeness of vision in the evaluation’s axes. We believe this recognition underscores the product innovations we delivered over this past year, such as the launch of agents in meetings and a redesigned chat and channels experience, to make Microsoft Teams the AI-powered platform for work—one that is simple, smart, and secure. In our opinion, the support and trust of our customers and partners helped make this recognition possible. We’re deeply grateful to the hundreds of millions of users who turn to Teams to get their work done and our partners whose expertise and commitment amplify the impact of Teams worldwide. If you’ve been a member of the Microsoft tech community for a while, you might be aware that next month, we’ll highlight many exciting new Teams features at Microsoft Ignite and in our special What’s new in Teams Ignite edition blog. That’s going to be something to look forward to, but this month, we’ve got plenty of new productivity-boosting updates to celebrate too. The power of Copilot continues to grow. We first introduced meeting recaps to help you quickly catch up on what you missed, now we’re taking them further. With audio recap, your written recaps are transformed into dynamic audio experiences you can listen to anytime, anywhere. Teams Rooms just leveled up too, with smarter voice and face recognition and real-time caption translations. And if you’re a Teams Rooms on Android user, Facilitator is now available to help keep your meetings productive and on track. Explore all the latest additions and updates below! *GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Microsoft. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. New features released this month: Chat and collaboration Meetings, webinars, and town halls Teams Phone Workplace: Places and Teams Rooms Certified for Teams Devices Chat and collaboration Summarize files shared in Teams chat with Copilot When a file is shared in a chat, you don’t always have the time to open it, read through, and grasp the key ideas. With file summaries in 1:1 and group chats in Teams, Microsoft 365 Copilot can quickly summarize content from Microsoft Word documents so you can understand the main points without opening the file. This feature is also available on mobile, making it easier to grasp key ideas without reading an entire document on a small screen while on the move. It respects the file's security policies, ensuring that only users with access to the file receive a summary, which will carry the same sensitivity label as the original file. Add emoji updated keyboard shortcut Use colons to quickly insert the emoji you want without slowing down to use the mouse. Type : followed by the name of the emoji you want, then type : again. Once done, the emoji is selected and added to your text. The new shortcut aligns with industry standards and helps make emoji insertion intuitive and consistent. You can now type keywords to find both standard and custom emojis using the improved search. Meetings, webinars, and town halls Audio recap now generally available Staying informed shouldn’t mean being glued to your screen. That’s why we’re introducing audio recap, a new way to catch up on your meetings. With audio recap, your meeting recap is transformed into an audio experience you can listen to on the go. Whether you’re commuting, walking between meetings, or simply prefer listening, it’s a hands-free way to stay connected and informed. You can generate an audio recap for up to eight meetings at a time, and choose the delivery style that best fits how you want to listen: Newscast—one AI speaker delivering a fast, concise summary Executive—two AI speakers offering an efficient summary with minimal commentary. Casual—two AI speakers providing a summary with extra color and commentary. All your audio recaps are easily accessible from the meeting recap page, ready to replay anytime. And with availability on both desktop and mobile, you can catch up wherever work takes you. Support for multiple camera views and IntelliFrame from Teams Rooms on Windows in Teams webinar and structured meetings Multiple camera views and IntelliFrame (Multi-stream and cloud) from Teams Rooms on Windows are now available in Teams webinar and structured meetings with "Manage what attendees see" enabled. Organizers and presenters of these meetings can access intelligent camera views and bring them on the live stage for attendees. Available with Teams Rooms Pro. Event Chat now available in Town halls for GCC, GCCH and DoD [Premium] Teams is bringing richer engagement to your Town halls on more cloud environments. With Event Chat, organizers and attendees in GCC, GCCH, and DoD environments can now interact in real time during Town hall sessions. This feature enables secure, threaded conversations, allowing participants to share insights, ask questions, and stay connected throughout the event. After the session ends, the chat remains accessible for follow-up discussions, ensuring continuity and collaboration beyond the live broadcast. Teams Phone Intelligent recap popout window in Calls app Users can now access Intelligent recap pop-out pages through the Calls app. Intelligent recap uses AI to automatically provide a comprehensive overview of your recorded or transcribed calls, helping users save time catching up and coordinating next steps. Go to the Calls app, look up the transcribed or recorded call in the call history, and select "View recap". This will launch the call’s Intelligent recap as a new pop-out page containing AI-generated discussion summary notes and recommended tasks to help users quickly find the most important information from the call. Teams Phone Mobile is now generally available with AT&T Teams Phone Mobile enables end-users to make and receive calls using a single number across their mobile phone and all their Teams endpoints. AT&T customers can now enjoy seamless mobile and Teams integration with this unified calling experience. Learn more about how IT admins can configure Teams Phone Mobile in Teams admin center and view the expanding set of mobile operators providing Teams Phone Mobile. Phone Devices: Improved Feedback Sharing for Teams Certified Phone Devices Giving feedback on Teams-certified Phone devices just got easier. Previously, users rated their experience with a 1–5 star score, and then had the option to type additional comments—a process that could feel cumbersome on a phone’s touch screen keyboard. Now, after you select your rating, Teams will suggest text prompts tailored to your score, making it simple to share what’s working well or what could be improved. You can still add your own notes for extra detail, but the new prompts help streamline feedback and save time. Phone devices: Enhanced Call Transfer experiences Teams Phone certified devices now have an improved interface that simplifies transfer actions. Users can select “Consult first” to place the original caller on hold and privately speak with the recipient before completing the transfer. The “Transfer” option is only enabled after the consult recipient answers the call to reduce the risk of adding the original caller back into the call prematurely. Direct transfers without a consultation step provide real-time status updates such as “Transferring [User A] to [User B]” while the transfer is in progress and “Successfully completed” at the conclusion. This visibility into the call transfer progress helps the transferrer know when it is safe to disconnect. Workplace: Places and Teams Rooms Facilitator agent for scheduled meetings in Teams Rooms on Android You can now take advantage of the Facilitator agent in Teams Rooms on Android for real-time AI-generated notes, follow up items, and keeping everyone updated on time during scheduled meetings. Facilitator appears in the meeting chat, and participants can toggle between notes, chat, and the agent. Available in rooms licensed for Teams Rooms Pro. Learn more here. Cloud IntelliFrame support on Teams Rooms on Android Now Cloud IntelliFrame, the AI-based cloud technology that optimizes views of in-room participants for hybrid meetings, is available for Teams Rooms on Android using group framing. Group framing delivers a more natural hybrid meeting experience by focusing on individuals, allowing remote attendees to see visual expressions and gestures better. It is set as the default in Teams Rooms on Android rooms, while remaining disabled by default in others. Admins can enable or disable IntelliFrame through console settings. Learn more here. Dynamic video tile resizing based on occupancy count from Teams Rooms on Android The room video tile dynamically adjusts size based on the number of people in the room. When one person is in the room, the tile matches the remote participant's size. With two or more people, the room tile expands to be four times larger. Admins can manage this behavior through console settings. Live caption translation in Teams Rooms on Android You can now choose the translation language you prefer from 40 supported spoken languages without affecting what other meeting participants see in Teams Rooms on Android. Previously, live captions were displayed in the spoken language by default, but this change allows individuals to select their own experience. This feature is available on Teams Rooms Pro. Learn more here. Join Town Halls and Webinars as an attendee from Teams Rooms on Android Microsoft Teams Rooms on Android can now join Town Halls and webinars in Teams as attendees. You can attend directly from the invited Teams Room, with the same features that attendees have on the Teams desktop app. Available in Teams Rooms Pro. Learn more. Front-of-room view control for Town Hall and Webinar in Teams Rooms on Windows or Android When a Teams Rooms on Windows (available now) or Android (available in November) is invited as a meeting presenter, the front-of-room display defaults to the attendee view. Presenters always have full control from the console, including green room and off-stage management, and can switch the front-of-room display to presenter view without impacting attendees. Available in Teams Rooms Pro. Learn more here. Enhanced production experience for Town hall in Teams Rooms on Windows The enhanced ‘Manage what attendees see’ feature gives Town hall hosts greater control over what attendees experience. Organizers, co-organizers, and presenters joining from a Teams Room on Windows with a Pro license can manage which presenters can be seen and heard at any time during a large-scale event, creating an organized, polished experience for viewers. Organizers licensed for Teams Premium can adjust layout, background, and name tag changes through the Teams Desktop. Learn more here. Simplified device settings for voice and face recognition on Teams Rooms on Windows or Android It's now easier for admins to enable the benefits of benefits of Copilot and intelligent audio and video features for users in Teams Rooms through a new user interface and admin settings. These new settings, on the device and in the Pro Management portal, simplify configuration and remove the requirement to use PowerShell, offering improved visibility across rooms. Learn more here. People count captured by Cloud IntelliFrame in the Pro Management portal reports Admins get enhanced visibility into room usage from Pro Management portal reports with detailed occupancy data captured by Cloud IntelliFrame during meetings. This insight helps IT more effectively plan and optimize meeting spaces, and is currently available for Teams Rooms on Windows licensed with Teams Rooms Pro. Learn more here. Recommended actions page in the Teams Rooms Pro Management portal This new page in the Pro Management portal provides proactive recommendations based on your organization’s environment and upcoming events that can impact devices, such as support or certification expirations. Admins are prompted to update device and account data enabling rich insights from the portal. Additional guidance based on space and device usage data is coming soon. This feature helps admins maintain smooth operations - planning and budgeting efficiently. At least one Teams Rooms Pro or Teams Shared Devices license is required for access. Learn more here. Certified for Teams Devices MAXHUB Express Install A–F: Simplifying Teams Rooms for Every Space The MAXHUB Express Install series makes setting up Microsoft Teams Rooms easier than ever. All six versions feature the integrated MAXHUB Smart Stand, streamlined cable management, and reliable audio/video for seamless collaboration. Every bundle supports BYOD, single-cable deployment, and comes with a 3-year warranty and local support. Display size: Versions A–D include a 43" display; E and F upgrade to 55". Videobar & kit: Choose between USB or Android-based videobars, with Pro kits offering enhanced performance. Room fit: A–D are ideal for huddle and focus rooms, while E and F are designed for small rooms. No matter your space or tech preference, there’s a MAXHUB Express Install to fit your Teams Rooms needs. Version Display Size Videobar Type Kit Type Room Size Target Key Features/Extras A 43" UC S07 USB Videobar XCore Kit Huddle/Focus XT10-VB Kit, streamlined setup B 43" XBar U50 USB Videobar XCore Kit Huddle/Focus USB videobar, BYOD flexibility C 43" XBar U50 USB Videobar XCore Kit Pro Huddle/Focus Pro kit for enhanced performance D 43" V50 Android Videobar MDEP V50 Kit Huddle/Focus Android-based, console included E 55" XBar U50 USB Videobar XCore Kit Pro Small Room Larger display, Pro kit F 55" V50 Android Videobar MDEP V50 Kit Small Room Larger display, Android-based kit Lenovo ThinkVision T24D-4v and T27QD-4v ThinkVision T27QD-4v and T27QD-4v are 24 and 27-inch QHD VoIP monitors with Microsoft Teams certification, designed to enhance your online collaboration experience. Dedicated Teams and VoIP buttons get you to your meeting with a click. Two noise-cancellation microphones, coupled with two 5W speakers and a 5MP QHD webcam ensure your video conferences and meetings run without any hiccups. Superior connectivity with a one-cable docking solution provides up to 100W of power delivery, data and internet. Enjoy content that looks completely stutter-free and color accurate with 99% sRGB & BT.709 color space and 48-120Hz variable refresh rate. Eye Comfort 5-star and Eyesafe 2.0 certified display technology significantly reduces harmful blue light emissions to benefit eye health.What’s New in Microsoft Teams | September 2025
Hey Microsoft Tech Community, we’re back with the latest updates to Microsoft Teams! This month we’re excited to spotlight many new features, like Threads in Channels which lets you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow; updates to Teams AI Library that enables developers to build more powerful collaborative agents for Teams; and Teams Phone Extensibility for CCaaS and Dynamics 365 Contact Center that helps customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. In addition to these exciting features, earlier this month, we announced the latest wave of Copilot innovation in Teams: we are now giving every channel, meeting, and community an agent that can collaborate with you and your team, acting as a virtual teammate. We share more about these agents below. Teams Rooms users have reason to celebrate as well, because the Facilitator agent is available in Microsoft Teams rooms with a Pro license. And Windows touch boards now support private browsing with Microsoft Edge, enabling secure access to websites and business web apps during and outside of meetings. Using touch boards in Teams Rooms is easier too, with Universal Touch Console support. Users can control Teams Rooms from either the table console or directly on the touch board, including devices like Surface Hub 3. All these updates are designed to help you work smarter, automate the routine, and get more from every minute you spend in Teams. Our goal is to give you the tools to maximize your productivity and improve collaboration and communication across your team. Let’s take a closer look at what’s new! New features released this month: Chat and collaboration Platform Meetings, webinars, and town halls Teams Phone Workplace: Places and Teams Rooms Fundamentals and Security Frontline Worker Solutions Certified for Teams Devices Chat and Collaboration Agents in channels [Public Preview] Teams channels provide an organized space for teams to manage workstreams and communicate with stakeholders. Now, each channel can have a Channel Agent that draws on its conversations and meetings to act as a domain expert for the team. These agents adopt the channel’s name and help with common tasks – for example, flagging important deadlines that are buried in conversations, summarizing progress with succinct status reports, assigning tasks and due dates, and answering questions asked in natural language like “What’s the latest on our budget?” You can even invite these agents into meetings when you need expert insights in the discussion. Channel Agent is now in Public Preview* for users with a Microsoft 365 Copilot license. Learn more. Threads in channels Threads in channels let you reply directly to specific messages, keeping related conversations grouped together and preserving context without disrupting the main flow. This makes it easier to stay up to date, while allowing for in-depth discussions. You can follow the threads that matter most to you, and when an important update or decision is made, you can send it back to the main conversation, so everyone stays aligned without requiring them to sift through every reply. The Followed Threads view brings all your followed conversations into one interactive list. You can quickly access all your threads, triage and respond—without jumping between channels. And when you're done with a thread, unfollow it to stop receiving future updates. Learn more here. Enhanced AI thread summary in channels Stay on top of your conversations with enhanced AI-generated thread summaries, available in post/reply and threaded channels. When a conversation becomes lengthy, Copilot helps you catch up without reading every message by offering a “summarize thread” entry point, making it easy to stay informed within your workflow. Based on customer feedback, we structured these summaries to a clear, scannable format, which includes a brief overview highlighting the key takeaways, followed by a bulleted list organized by topic. Thread summaries provide a fast, focused way for users to get caught up on content that matters most to them. AI thread summary is available with Microsoft 365 Copilot license. New Workflows app experience in Teams [Public Preview] The newly redesigned Workflows experience in Teams makes automation easier and more accessible than ever. With a simple interface, it helps you automate day-to-day tasks, like getting updates from your teammates, automatically routing documents for approvals as they get modified, or adding tasks to Planner from messages without ever having to leave Teams. Additionally, you can now use new AI-powered workflow templates to automate tasks with Copilot or your channel’s agent — no coding required. This experience is currently in Public Preview. To access the AI workflows, users need a M365 Copilot license. Teams platform Sharing Apps and Agents in Teams To streamline interactions with apps and agents in Teams, we have introduced context aware buttons to link previews. These buttons will show the main action you can take with the link, depending on the app and where the link is shared. For example, if you share a SharePoint agent in a Teams Channel, the button CTA will say “Add to this Channel”, making the next step for the end user intuitive and efficient. Teams AI Library The updated Teams AI Library enables developers to build more powerful collaborative agents for Teams. With the enhanced version in GA for JavaScript and C#, and in Public Preview for Python, the library simplifies the creation of custom agents and provides access to the latest capabilities including Agent-to-Agent collaboration (A2A), Model Context Protocol (MCP), agentic memory, and more. It is generally available in C# and JavaScript, and in Public Preview for Python. GitHub app for Teams [Public Preview] Developers can @mention GitHub in a Teams channel to generate code directly from team discussions, turning conversations into working code without leaving Teams. The GitHub app for Teams understands your conversation in the Teams channel and helps turn that conversation into code, tests, documentation and pull requests. Github app for Teams is currently in Public Preview. Learn more in our recent GitHub blog post. Meetings, webinars, and town halls Facilitator agent Facilitator, the AI agent for every meeting, is now generally available. It joins your Microsoft Teams meetings to keep conversations focused, organized, and action‑oriented—adding productivity, not work. With a natural, conversational interface, participants can collaborate with each other and the agent in real time while Facilitator manages the end‑to‑end flow: it sets an agenda from the invite or infers goals from the discussion; keeps conversations on track with a visible timeline, smart time allocations, and gentle reminders; captures editable, real‑time notes; answers questions with meeting context and relevant web information; and records, assigns, and updates tasks, syncing with Planner for seamless follow‑through. When a new document is needed, it offers one‑click creation and generates a first draft in Word or Loop. Facilitator is also available in Teams Rooms and on mobile—extending chat, notes, and timers, and even capturing ad‑hoc hallway syncs—so every decision and action is captured. Enhanced Meeting Protection – Prevent Screen Capture [Premium] To address the issue of unauthorized screen captures during meetings, the Prevent Screen Capture feature ensures that if a user attempts to take a screen capture, the meeting window will turn black, thereby protecting sensitive information. This feature will be available on Teams desktop applications (both Windows and Mac) and Teams mobile applications (both iOS and Android). For users joining from unsupported platforms, they will be placed in audio-only mode to maintain the integrity of the meeting's content. This feature is available with a Teams Premium license. Countdown timer for Teams Meetings Manage time and streamline meeting discussions with the new countdown timer for Teams meetings, a tool designed to keep meetings efficient and on schedule. Any user can easily add a timer of any duration to the meeting (up to 100 minutes), which will appear in the meeting window for all participants with controls to start, stop, pause, and add more time. Colors automatically change as the timer gets closer to zero to help keep the speaker on track. Decorate your background in GCC (Premium) Decorate your background is now available to customers in GCC and GCC High environments. It is a generative background effect in Teams that makes meetings more fun and personal by using AI to spruce up your meeting background. With it, you can blend your physical and digital spaces and revamp what can be seen of your physical meeting space for each call. This technology allows for effortless room clean-up and adds virtual plants or festive decorations for special events. Decorate your background requires a Teams Premium license. Real-Time Mic Volume Indicator for Teams Meetings Introducing the Mic Volume Indicator for Teams meetings, a feature designed to provide real-time visual feedback on your audio levels. Positioned on the user bar, this indicator ensures your voice is captured correctly, eliminating the need to ask, “Can you hear me?” By offering continuous visual confirmation, it enhances user confidence and reduces communication breakdowns. It streamlines meeting efficiency by minimizing interruptions and ensuring communication that works. Organizer controls now available in meeting toolbar Take control of your meetings—right from the toolbar! Managing your Teams meetings is now faster and easier. Organizers and co-organizers will see a new ‘Controls’ button directly on the meeting toolbar—giving instant access to key settings for secure and seamless meetings. If an organizer has Teams Premium license, they'll unlock even more functionality with the Advanced Protection section inside the Controls flyout. Need deeper customization? Just click ‘View more’ at the bottom of the flyout to open the full Meeting Options panel. Enhanced privacy and stability for live captions To improve privacy, when transcription is off, captions will now show only the past five minutes of dialogue instead of the full meeting. If transcription is on, captions display the entire conversation, just like with live transcription. We’ve also fixed an issue where changing the caption position could cause data loss—now, moving captions will not affect the text shown. These updates also apply to Real-time Text (RTT), ensuring a consistent and reliable experience. Chat for organizers and presenters in webinars Organizers, co-organizers, and presenters can now take advantage of a dedicated private chat in webinars, separate from attendee conversations. This feature is available before, during, and after the event, allowing presenters and event staff to coordinate easily and ensure smooth webinar delivery. Teams Phone Teams Phone extensibility for CCaaS and Microsoft D365 Contact Center Teams Phone extensibility is generally available for contact center as a service (CCaaS) ISV solutions and Dynamics 365 Contact Center to help customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. Customers of Teams Phone can now leverage Teams Phone as a single, integrated solution to power calling across their unified communications as a service (UCaaS) and CCaaS solutions. According to a commissioned Total Economic Impact™ study conducted by Forrester Consulting 1 , organizations using Teams Phone extensibility with Dynamics 365 Contact Center could see projected ROI and benefits PV as high as 345% and $3.5M respectively by year 3. Download the full report to learn more. ISV solutions that have completed certification for Teams Phone extensibility include AudioCodes, CentrePal, ComputerTalk, Heedify, and Landis 2 . We look forward to adding additional certified contact solutions to this growing ecosystem in the months ahead. 1 Projected benefits for a composite customer. New Technology: The Projected Total Economic Impact™ Of Microsoft Dynamics 365 Contact Center with Teams Phone extensibility, Forrester Consulting, Casey Sirotnak, Jonathan Lipsitz, August 2025 2 While certification is not required to access the Azure Communication Services API that enables Teams Phone extensibility, we recommend selecting a contact center solution that has completed the certification process for the best experience. If you are a contact center developer, learn more about enabling Teams Phone calling for your CCaaS solution. Support for Voice Applications Settings for Authorized Users in GCC High and DoD cloud environments [Premium] Teams Premium admins in GCC High and DoD cloud environments can now assign voice application policies to authorized users, granting them permission to configure auto attendants and call queues directly in Teams settings. Authorized users can opt team members in or out, streamlining team communications and response to business needs while maintaining security and oversight. Learn more. Workplace: Places and Teams Rooms Facilitator agent generally available for scheduled meetings in Teams Rooms You can take advantage of the Facilitator agent in Teams Rooms on Windows or Android for real-time AI-generated notes, follow up items, and keeping everyone on time during scheduled meetings. Facilitator appears in the meeting chat and participants can toggle between notes, chat, and the agent. Facilitator for ad-hoc meetings, invoked by QR code scan, is available in public preview. Available with Teams Rooms Pro. Learn more here. Browser support on Teams Rooms on Windows touch boards Now you can access websites and line-of-business web applications using private browsing mode with Microsoft Edge on Teams Rooms on Windows touch boards, including Surface Hub 3. You can use the browser during meetings or outside of them, and admins can manage browsing policies, via the Pro Management portal, to ensure a secure and safe browsing experience. Available with Teams Rooms Pro. Learn more. Universal Touch Console support for Teams Rooms on Windows touch boards Using touch boards in a room is easier than ever with Universal Touch Console support. Once set up by an admin, you can control Teams Rooms on Windows touch boards, including Surface Hub 3, using the console on the table or by touching the board device. Preview of multiple camera view in Teams Rooms on Windows When multiple camera views are enabled in Teams Rooms on Windows, the preview video on the front-of-room display and the camera settings dialog will show multiple camera views. This feature allows in-room users to be aware of all camera feeds that are simultaneously streaming to remote users. Available with the Teams Rooms Pro license. Learn more here. DoD support in Teams Rooms Pro Management Department of Defense (DoD) customer tenants now have access to the Teams Rooms Pro Management service and portal, enabling them to use the remote device management and analytics features of the solution while meeting high security and privacy standards. Learn more here. Fundamentals and Security Migration Tool for Teams IT admins can now seamlessly migrate content from public and private channels in a third-party solution to Teams standard channels. Using a new first-party Migration tool in Microsoft Admin Center (MAC), admins can connect the third-party workspace, plan the migration, and execute the content transfer to Teams with ease. Unified building and endpoint metadata for reporting Teams Administrators can now use a single, unified process to upload and maintain the building and endpoint metadata that enriches calling and meeting reports. This new process replaces Reporting Labels and ensures that the building and endpoint information you upload is used in both Tenant Admin Center and Call Quality Dashboard. The data is stored in the Call Quality Dashboard (CQD) system and is used for call reporting, with no connection to Places or e911. Silent test call Silent test call provides the ability for IT admins to proactively run a synthetic simulation of a Teams call to the subnet, and to examine network readiness before any issue occurs. It provides tenant admins comprehensive visibility of their Teams environment, including infrastructure aspects such as network and devices, even during periods of no activity or minimal user interactions. Frontline Worker Solutions Link your existing frontline teams with flexible membership Save valuable time while transforming how you manage your frontline teams with flexible membership. By connecting your existing teams to the frontline workforce management tool in the Teams Admin Center, memberships automatically sync with Microsoft Entra attributes—keeping everything up to date with zero extra effort. And when you need added control, frontline managers can easily add or remove team members with just a few clicks. Learn more here. Certified for Teams Devices Yealink MeetingBoard Pro MTRW Series-65 and-75 The MeetingBoard Pro combines video conferencing, display, and smart whiteboard into an all-in-one solution with plug-and-play convenience and a clutter-free design. Delivering Pro View, Pro Sound, Pro Interact and powered by Pro Core, it features a triple 50MP camera system with advanced AI for precise tracking and a 16 MEMS mic array with AI-enhanced audio for crystal-clear conversations up to 12m/129 Sq Ft. MAXHUB XBar U50 and V50 Kit The MAXHUB XBar U50 is a USB-mode dual-camera videobar designed for small rooms and BYOD scenarios. With 100MP dual-lens camera, 12 beamforming microphones, AI-enhanced audio, and FlexMount for easy installation, it offers plug-and-play conferencing without fixed systems for ultimate flexibility. The solution includes 3-year service coverage and remote device management via MAXHUB Pivot — simplifying deployment and maintenance for IT admins. AudioCodes RXV200 + RXVCam70 + Shure Large Room Kit Elevate your large meeting spaces with a state-of-the-art collaboration solution, seamlessly integrating the AudioCodes RXV200 Android Intelligent A/V Hub, the AudioCodes RXVCam70 PTZ Camera and a Shure Large Room Audio System. Also included is the RX-PAD meeting room controller that simplifies meeting setup and device control. This bundle is engineered to deliver an exceptional Microsoft Teams Rooms experience for exceptional hybrid productivity, ensuring every participant, regardless of location, feels fully engaged and clearly heard. Owl Labs Meeting Owl 4+ The Meeting Owl 4+ is the first AI-powered 360° camera, speaker and microphone device that powers millions of global meetings. It combines 360° video and audio coverage with award-winning speaker-switching software to power effective hybrid collaboration in any space. The Meeting Owl’s proprietary Owl Intelligence System™ uses visual and audio cues to automatically focus on and capture the best view of in-room speakers in 4K video so remote participants can engage and participate in hybrid discussions effectively and productively. Yealink MP45 Teams MP45 USB desktop phone brings new meaning to the USB desktop phone with a 4-inch touch screen, telephone keypad and HD audio. You can connect and power the MP45 USB desktop phone via the USB cable with a USB-A/C adapter for easy installation and use without carrying additional cables or installing drivers. Connect the phone to any PC running Microsoft Teams and it will instantly be ready to start placing or receiving phone calls. The MP45 USB desktop phone provides convenient buttons for call control, such as a full dial pad, keys for controlling volume, mute, speakerphone, hold, redial, external headset mode and a dedicated Teams button to move Microsoft Teams instantly to the foreground. Logitech Zone Vibe Wireless (Native Bluetooth) Now you can ditch the dongle with Zone Vibe Wireless, an over-the-ear headset with modern design and comfort. Certified for Microsoft Teams over native Bluetooth, this product is ideal for video conferencing. Multipoint Bluetooth® enables users to easily switch between devices and delivers business-grade audio quality. The Zone Vibe’s lightweight design and battery longevity make it great for both office and home use. New Yealink Headsets: Yealink WH68 Teams USB-C/A This headset is designed for efficient communication, integrating DECT and Bluetooth dual-mode technology for seamless multi-device switching and ANC (Active Noise Cancellation) technology. Yealink WH64 Mono Teams & WH64 Dual Teams Ideal for clear conversations and smooth office experiences, these wireless headsets for business communication integrate DECT and Bluetooth modes, offering efficiency and flexibility. Advanced acoustic shield technology 2.0 filters out background noise, the busy light signals your call status, and the ergonomic design provides all-day comfort. Yealink WH64 Hybrid Mono Teams & WH64 Hybrid Dual Teams Wireless headsets with a DECT dongle for Hybrid working. Integrated DECT and Bluetooth modes offer a flexible and efficient solution for multi-connection mobile working in various scenarios. Advanced acoustic shield technology 2.0 filters out background noise, and the DECT wireless connectivity technology offers an exceptional call range of up to 150 m. Yealink WH63 E2 Teams A convertible DECT wireless headset supporting multi-device connection and control, designed for flexible and efficient calls in diverse office environments. Yealink UH48 Dual Teams USB-C/A A wired headset featuring hybrid ANC with two levels of ANC depth, 4-mic noise cancellation with acoustic shield 3.0 technology and extensively researched ergonomic design to ensure optimal stability and long-term comfort. Yealink UH46 Mono Teams USB-C/A & UH46 Dual Teams USB-C/A Wired headsets featuring 3-mic AI noise cancellation, ergonomic comfort, durable materials, flexible and fast plug-and-play, inline controls, and dual busy lights for all-angle visibility and fewer interruptions. Yealink UH35 Mono Teams USB-A & UH35 Dual Teams USB-A Professional USB wired headset with 35mm stereo speakers, dual mics with advanced noise cancellation, noise-isolating oval foam ear cushions. They are lightweight and comfortable for extended wear and can work seamlessly with UC platforms and Yealink IP phones. Yealink BH74 Teams USB-C/A A versatile headset for office, home, or travel, equipped with advanced microphone noise cancellation and ANC to ensure clear and immersive phone conferences and music enjoyment. The BH74 boasts long battery life, effortless usability and exceptional comfort for extended wear throughout the day. With impeccable stereo playback sound quality, you can always indulge in an unparalleled audio experience.AI and Microsoft Teams: A New Era of Collaboration
With the latest wave of Copilot innovation, we are giving every channel, meeting, and community an agent that can collaborate with you and your team, acting as a virtual teammate. Throughout a team’s workday, agents will keep everyone updated on project status, run smarter meetings, draft useful content, stay on top of tasks, and provide timely answers to questions. Additionally, with tools like the GitHub app for Teams and the Teams AI Library, developers now have a streamlined way to collaborate on code within Teams and powerful resources to build and deploy agents faster than ever. Let’s explore how the addition of these agents and new Copilot skills help individuals and groups streamline their work in Teams.What’s New in Microsoft Teams | July 2025
September 2025 UPDATE: The Interpreter licensing terms previously announced in this blog have been revised. Now, 20 hours of interpretation is included (increased from 2 hours) per user per month with a Microsoft 365 Copilot license. Access beyond the hours included is subject to available capacity. Happy July, everyone! It’s hard to believe that we’re already in the second half of 2025. It was a busy first half for Teams, and there are no signs of slowing down. This month, I’m excited to share that engaging with Copilot is even easier. Copilot is now accessible right at the top of the Teams chat list, even without a Microsoft 365 Copilot license. Now in Teams, everyone can explore the possibilities of Copilot Chat. We’re also launching the amazing Interpreter. It can break down language barriers with real-time voice interpretation in nine different languages, and can even simulate the sound of your voice! That will certainly bring people closer together by making communication clearer and easier. That’s not all, there are a lot more incredible additions to Teams to check out this month, so read on! New features released this month: Platform Chat and Collaboration Meetings, Webinars, and Town halls Teams Phones Workplace: Places and Teams Rooms Fundamentals and Security Frontline Worker Solutions Certified for Teams Devices Platform Search with apps and agents personalized suggestions The ability to search personalized suggestions in Teams has been enhanced to include apps and agents in addition to your teammates. When searching in Teams you will now also get apps and agent suggestions which dynamically update as you type. For example, if you are typing "Fac" in the Teams search bar, "Facilitator agent" will pop up in addition to other results that match the query. Share agents and apps from app bar via right click You can now share apps directly from the app icon. Simply select the “Share” option when hovering on the app or agent icon while you're in 1:1 chat mode with the app or agent. Additionally, after selecting the “+Apps” icon from the three-dot menu in the top right of any chat, you can right-click to share the app or agent. This update saves Teams users time from having to manually select an app in the app store and manually share the link with their teammates. Chat and Collaboration Microsoft 365 Copilot accessible from the Teams Chat list To help you easily engage with Microsoft 365 Copilot, we're making Copilot Chat with web grounding accessible directly from Teams Chat to users with or without a Microsoft 365 Copilot license. Copilot Chat will be pinned at the top of the Chat list, just above the “Discover” option. This update simplifies navigation and enhances discoverability, helping you explore Microsoft 365 Copilot in the context of everyday conversations. Whether you're a seasoned user or just getting started, Microsoft 365 Copilot is now just one click away. Trigger workflows using emoji reactions We are introducing the ability to trigger workflows using emoji reactions. In a busy workday, questions, tasks, and requests can easily be overlooked. By automating workflows with emoji reactions, you can streamline processes, eliminate mundane tasks, and speed up response times with automated actions. For example, you can use a template to have emoji reactions trigger forwarding a request. Automate workflows for instant DevOps actions, incident response, team collaboration and more from the Microsoft Teams Workflows app available in the app store. New Microsoft Teams Chat and channels experience in Education The new, streamlined chat and channels experience is now available for Education. The updated experience makes it easier to stay on top of what matters most and organize your digital workspace. Catch up on chat, channels and teams in one place, create custom sections to organize conversations by topics, use filters to triage messages and more. This is an optional opt-in experience. Emoji search Emojis help users express themselves, connect with colleagues, and strengthen team’s culture. Now, finding the right emoji at the right time has got easier. Type a keyword into the emoji search bar in the emoji menu to see related standard and custom emoji from the full collection. Customize notification size You can now change the size of your Teams notifications. In settings, select either the compact or comfy option to take up less space on your screen and suit your work preferences. Meetings, Webinars, and Town halls Interpreter now generally available Interpreter, a new way to make multilingual communication effortless, is now generally available. Interpreter makes it possible for everyone to speak and listen in their preferred language, thanks to advanced real-time speech-to-speech interpretation. Designed for more seamless collaboration across global teams, Interpreter eliminates language barriers in meetings. Whether you’re presenting in English while your colleagues listen in Japanese or collaborating in Spanish while responding in French, each participant can engage naturally in the language of their choice. Interpreter is available across desktop (Windows, Mac), web (Chrome, Safari, Edge), and mobile (iOS, Android). Interpreter currently supports nine languages including Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese (Brazil), and Spanish. Two hours of interpretation are included per user per month with a Microsoft 365 Copilot license. Usage exceeding two hours per user per month may incur additional charges. Usage limits and additional terms may apply. External Audio and Camera Device Selection on iPads Two powerful enhancements are now available in Microsoft Teams on iPad: muting external audio devices and external camera switching in pre-join or during the meeting. IPad users will have the ability to select and deselect audio sources and camera devices in Teams meetings[KP1] [RF2] . These updates give users more control over their meeting setup—whether they’re docked at a desk or on the go. Learn more: Introducing External Camera Support for iPads in Microsoft Teams | Microsoft Community Hub Sign Language Mode We are introducing an updated experience for sign language users in Teams through a new feature called Sign Language Mode. Sign language mode uses a new, state-of-the-art sign language detection model to ensure that D/HH participants have the same presence as their hearing counterparts while they are signing. This update includes self-identification for Deaf and hard-of-hearing participants and their interpreters, enhanced video quality, improvements to Sign Language View, automatic elevation of signers to active speaker when signing is detected, and increased visibility of interpreters in the meeting roster and on screen. Intelligent meeting recap for unscheduled Town halls for Android devices Intelligent meeting recap enables unscheduled town hall participants using Android devices to browse meeting recordings by speaker name and topic title. Intelligent recap is an AI-powered feature from Microsoft Teams that will help users catch up on missed meetings or events with AI-generated notes, follow-up tasks, name mentions, topics, chapters, speaker identification, and more. Teams Premium users can find it on the new 'Recap' tab in the Teams calendar event detail and in the town hall chat. Introducing new IT administrator policies to control town hall event access A new policy setting,`TownhallEventAccessType’ gives tenant administrators the ability to control who can attend the town hall created by users from their organization. This setting allows admins to choose between “Everyone” and “Everyone in Organization including Guests”. Polls support in Teams Town hall [Premium] Boost engagement and gain valuable insights for future discussions by using polls in Teams Town halls. Organizers will be able to create and share multiple-choice questions, quizzes and interactive polls, gathering real-time feedback from participants. This feature is available for town hall organizers that have a Teams Premium license. Slide Control for Presenters Meeting or event presenters can now share control of slides with fellow presenters eliminating manual slide changes and maintaining a smooth flow during meetings or webinars. Teams Phone Use Copilot during Teams calls without turning on transcription or recording Now users can leverage Copilot's capabilities during Teams calls without retaining transcripts or an audio recording. Once an admin has enabled this option, users can initiate Copilot without transcription or recording by clicking the Copilot button in the header menu. Users can have Copilot handle important administrative tasks of a call, such as capturing key points, task owners, and next steps during sensitive conversations where a persistent record is not desired. Requires Microsoft 365 Copilot and Teams Phone licenses. Suggested prompts for Copilot on Teams Phone devices Copilot is now supported on Teams Phone devices, bringing real-time intelligence to calls with just a tap. During active 1:1 and group calls, users can choose from suggested Copilot prompts to quickly generate meeting notes and summarize action items. For instance, while wrapping up a project call from a Teams Phone device, tap a suggested Copilot prompt to summarize key takeaways and next steps. Requires Microsoft 365 Copilot and Teams Phone licenses. Suggested contacts for call transfers from Teams Phone devices Call transfers from Teams Phone devices are now smarter, faster, and more accurate. During active calls, users can choose from suggested call transfer contacts intelligently surfaced based on context, communication patterns, and placement in contact groups. This new capability reduces the number of steps needed to complete a call transfer. Requires users to be licensed for Teams Phone. Set custom ringtones for assigned line keys on Teams Phone devices Personalize your experience on Teams Phone devices by setting unique ringtones and choosing how each assigned line key alerts you: ring only, ring with flash, or flash only. This feature is supported across touch, non-touch, and sidecar devices, giving you full control over how you stay notified. Requires users to be licensed for Teams Phone. Configure line keys for Teams Phone devices from Teams admin center We previously released line keys to allow users to set up custom one-touch dialing, shared line, collaborative call delegation, and other capabilities on Teams Phone devices, making it easier to access frequently dialed contacts and improve productivity. Now, within the Teams admin center, admins can configure line keys for personal and common area phones. Requires users to be licensed for Teams Phone. Real-time text supported on Teams Phone devices Real-time text (RTT) messages can now be viewed on Teams Phone devices. If users wish to send RTT messages, they will need to join the meeting with their laptop/mobile as a companion device. Requires users to be licensed for Teams Phone. Remote contact management for common area phones Admins can now remotely manage frequently used contacts, which are then made available in the Company contacts group on Teams Phone devices set up as common area phones. Whether adding or removing contacts, the process is streamlined and intuitive, helping ensure that shared devices stay up to date with the right contact information. Requires a Teams Phone license. Set up call priorities for call queues Call priorities for call queues in Teams allow you to set the order in which calls are routed to agents within a call queue. This functionality is useful for ensuring that high-priority calls are answered first, while lower-priority calls are held in a queue until an agent becomes available. Auto attendant and call queue capabilities require a Teams Phone license. Telephone number tags available via PowerShell Teams admins can now assign custom tags to telephone numbers using new PowerShell cmdlets. These tags make it easier to filter, automate, and manage large sets of numbers; especially useful for organizations with complex telephony needs. Admins can create up to 1,000 tags per tenant, and each phone number can hold up to 50 tags. Use the following cmdlets to manage telephone number tags: Set-CsPhoneNumberTag Update-CsPhoneNumberTag Remove-CsPhoneNumberTag Get-CsPhoneNumberTag Workplace: Places and Teams Rooms Find certified for Teams devices for all types of spaces and uses at aka.ms/teamsdevices. Face recognition for Teams Rooms via Cloud IntelliFrame If your organization has enabled facial recognition in policies and you've enrolled your profile via Teams Settings, Teams Rooms using Cloud IntelliFrame will automatically recognize you, list you in the meeting roster, and optimize camera views for participants making hybrid meetings feel like you are all in the room together. This feature of Teams Rooms Pro can make existing cameras in the room more intelligent. Learn more here. Shared spaces insights in the Pro Management portal The new shared spaces insights page in the Pro Management portal provides IT admins with customized utilization insights, including time-series data visualizations, for shared spaces beginning with Teams Rooms. The feature uses calendar data and occupancy signals from Teams Rooms to track usage with filters for location, business hours, days of the week, and date ranges making it easy to see how spaces are being used. Available with a Teams Rooms Pro license. Learn more here. Fundamentals and Security Rules-Based Enablement of M365 Third-Party Apps in Teams Admin Center This feature enables M365 administrators to establish specific criteria for permitting third-party SaaS applications within their tenant. Administrators can choose from a list of predefined criteria deemed safe, ensuring that only trusted and compliant applications are auto-allowed under this rule. Monitor DNS resolution failures and impact of proxy on Teams meetings with Best practice configurations dashboard in Teams admin center Teams administrators can use the best practice configuration dashboard in Teams admin center to monitor DNS and proxy issues that can cause call drops, login failures, or poor real-time media quality. Default enable transcription policy for new tenants The default policy for Transcription has been updated from “off” to “on” for any new tenant. This change doesn’t mean that every meeting will automatically have transcription enabled, but it will allow users to turn on transcription if needed. This adjustment aligns the default Transcription policy with that of Recording, supporting broader adoption of Transcription and all AI features. Support Audit logs for Give and Take Control and Screen share IT administrators can now access detailed logs for both the "Give and Take Control" and "Screenshare" features. These logs will provide comprehensive information, including the names and timestamps of the individuals involved in each action. Specifically, the logs will indicate who initiated or received control, as well as who started the screenshare session, along with the corresponding timestamps and names. This enhancement ensures greater transparency and accountability for all control and screenshare activities. Accessible in Teams Admin Center. Remote log collection in Teams admin center Teams Administrators now have the capability to remotely collect client diagnostics logs from users' devices, thereby eliminating the need for any user action or workflow disruption. This advanced tool is designed to greatly assist IT administrators by automating the previously lengthy and manual process of diagnostic log collection for troubleshooting purposes. Frontline Worker Solutions Enterprise News Reader The new SharePoint News experience recommends content from sites users follow and frequently visit. Permission-filtered news appears with organization announcements prioritized at the top. Frontline workers can like and save items to share interests and revisit important news when convenient. Learn more in the Enterprise News Reader Announcement Blog. Viva Engage Moderation Agent: Theme Moderation in Viva Engage Theme Moderation in Viva Engage will help network admins and corporate communicators moderate conversations at scale. Theme monitoring utilizes AI to process the data in threads across your network and builds on recently announced advanced moderation capabilities, including enhancements to keyword monitoring. With this new tool, admins can simply add new themes to moderate and will deploy moderation across all new activities or conversations mentioning that theme. Learn more: AI Summarization in Viva Engage | Microsoft Learn Engage Communication Dashboard Corporate communicators now have a powerful new command center in Viva Engage. With the redesigned Communications Dashboard, they can seamlessly manage campaigns, analyze performance, oversee leaders and audiences, and access delegate and community tools—all from one intuitive hub. This update also introduces a unified view of all featured conversations, complete with dates, making it easier to track engagement across initiatives. Additionally, advanced moderation just got smarter. Theme moderation in Viva Engage leverages AI to proactively manage sensitive content with precision. From streamlined delegate visibility to robust analytics, this rollout equips communicators with everything they need to stay on top of engagement and ensure discussions are productive and professional. Certified for Teams Devices Biamp Ceiling Mic & 4K Camera System for Medium and Large Teams Rooms Experience flawless communication in every Teams meeting. This all-inclusive bundle for large spaces includes everything you need — powerful, configurable audio with optional one-touch setup, stunning 4K video, the latest in MTR compute and control, and all cabling included. Learn more. Biamp All-in-One Video Bar Parlé VBC 2500a Teams Rooms System The Parlé™ VBC 2500a Video Conferencing Bar combines renowned Biamp Audio Intelligence with advanced 4K Video Intelligence to deliver exceptional Microsoft Teams experiences in small to medium-sized meeting rooms. Paired with the Biamp UCC + Controller, its modular design offers flexible mounting options — on the wall or a credenza — with minimal cabling to keep your space clean and professional. It also features Biamp Launch™, an automated tuning system that adapts audio performance to each unique conferencing environment. Learn more. Biamp Audio Conference Bar and 4K Camera Teams Rooms System The Parlé™ABC 2500a conferencing bar combines renowned Biamp Audio Intelligence with Vidi 280 ePTZ Compact Camera to deliver exceptional Microsoft teams room experiences in small to medium sized meeting rooms. Paired with Lenovo, The ThinkSmart Core Gen 2 + IP Controller Kit completes this premium solution with Intel® Core™ Ultra processing power driving AI-enhanced productivity features. Its modular design with minimal cabling keeps your space clean and professional. Also featuring Biamp Launch™, an automated tuning system that optimizes the audio to each unique conferencing space. Learn more. Biamp Table Mic & 4K Camera System for Medium Teams Rooms Experience flawless communication in every Teams meeting. Everything needed to equip a medium sized room — powerful, configurable audio with optional one-touch setup, stunning 4K video, the latest in MTR compute and control, and all cabling included. Learn more. Yealink BH70 Dual and BH70 Mono Teams USB-A Enhance production efficiency with the Yealink BH70 Bluetooth wireless headset. The versatile Yealink BH70 is suitable for various scenarios, including office, home, or on-the-go use, effectively meeting all your needs. Equipped with Yealink's advanced 2nd generation microphone noise cancellation technology, three AI-powered microphones intelligently and efficiently reduce background noise to ensure a seamless call experience. Designed ergonomically based on extensive user studies, the BH70 provides exceptional comfort for extended wear throughout the day. With impeccable stereo playback sound quality, you can always indulge in an unparalleled audio experience. Boasting a long-lasting battery life and effortless usability, the BH70 serves as your best communication and collaboration companion. Learn more. Yealink SmartVision 40S The Yealink SmartVision 40 is an ultra-high-definition, all-in-one intelligent conference system tailored for small to medium meeting rooms, leveraging advanced AI algorithms to enhance meeting efficiency. Equipped with AI features such as face detection, sound source positioning, and voice tracking, SmartVision 40 tracks participants’ movements to keep the speaker in focus, providing stable, high-quality images. Beyond basic Auto Framing and Speaker Tracking, the Multi-stream IntelliFrame feature uses Multi-Stream output to detect and frame speakers, displaying them on-screen, which enables remote participants to see each speaker’s expressions and gestures for an interactive experience. Learn more. AudioCodes C436HD Native Microsoft Teams Common Area IP Phone with Integrated Sidecar The AudioCodes C436HD IP phone is a Microsoft Teams-native entry level/common area phone designed to support the next generation of enterprise collaboration technologies. It is an excellent choice for users in shared spaces or retail environments looking for reliable, user-friendly solutions. Equipped with a 4.3” color LCD screen, an integrated sidecar and a dedicated Teams button, the C436HD supports Microsoft Teams out-of-the-box to deliver feature-rich unified communications with crystal clear audio quality. Learn more.What’s New in Microsoft Teams | August 2025
Welcome to the August edition of What’s New in Microsoft Teams! As Teams continues to evolve, this month’s updates bring a fresh wave of innovation designed to help you work smarter, collaborate more effectively, and stay connected across your organization. Whether you’re catching up on conversations or preparing for your next big meeting, Teams is here to support your productivity with intelligent, user-friendly features. Among the standout releases this month is a feature that expands how you can express yourself, another feature that helps to streamline your workflow, and multiple enhancements to desk booking. First, “Multiple emoji reactions” lets you combine several emojis to share more complex reactions in a quick and concise way. Second, IT administrators can now upload custom dictionaries for Copilot in Teams, ensuring that meeting transcripts and Intelligent Recap reflect your organization’s unique terminology. Finally, your desk booking experience just got easier, with features that let you book a desk from a map and near a colleague. Together, these enhancements make Teams smarter and more personalized, helping you unlock deeper insights and collaborate with greater clarity than ever before. Take a look at the details of those features, and all the others we’re launching this month! New features released this month: Chat and collaboration Meetings, webinars, and town halls Teams Phone Workplace: Places and Teams Rooms Fundamentals and Security Frontline Worker Solutions Certified for Teams Devices Chat and Collaboration Filter for messages with files in contextual search Finding shared content in Teams just got easier with the latest enhancements to the Find in Chat/Channel experience. Users can now quickly locate documents and media shared across conversations without scrolling through long threads. The updated experience enables filtering messages to show only those with attachments, and search results now include file chiclets—making it easy to identify messages containing files at a glance. These updates improve productivity and reduce friction when searching for shared content in conversations. Search with SQL-like commands When searching in Teams, you can now efficiently narrow down your search results by using SQL-like commands in the search bar. This allows you to quickly filter messages, files, or conversations with precise queries such as from:username or in:channel. This feature provides users with a familiar and structured method to find information swiftly and accurately. Keyboard Shortcuts Customize your keyboard shortcuts in Teams to work the way that’s most intuitive to you. Whether you want to set your own shortcuts based on your workflow preferences or you're used to shortcuts from other tools like Slack or Zoom, Teams lets you set up commands that match your habits, helping you work efficiently. Create your own custom commands or choose from preset layouts inspired by other apps. Just head to the top bar menu (•••), select Keyboard shortcuts, and use the dropdown to pick a layout or edit any shortcut to make it your own. Saved message view Quickly get back to important information without scrolling through long conversations. You can save messages in chats and channels and find them later in the saved messages view in your chat list. From the saved view, click on a saved message to open the full conversation in the right pane, where you can review or reply directly. Multiple Emoji Reactions You can react to messages and posts with multiple reactions per message, enhancing your ability to express a wide range of emotions effectively. Now you can respond to your manager’s leadership update with a "check” and “thank you” emoji, showing you understand the update and are thankful for their transparency. You can use combinations of emojis like those for a richer and more nuanced response, quickly conveying your feelings and thoughts, like agreement, urgency or sentiment, without extra replies—keeping discussions focused and efficient, while expressing yourself comprehensively. Meetings, Webinars, and Town halls Personal meeting templates [Premium] Efficient collaboration begins with a seamless meeting setup. With personal meeting templates, users can create and customize templates tailored to their frequent meeting types—such as one-on-one connections, client engagements, or support sessions. Simply select your template, and all the pre-saved options are automatically applied, allowing meetings to start promptly and with confidence. Personal meeting templates save users time and effort in resetting meeting settings and ensure consistency across your organization. This capability is available with a Teams Premium license. Custom dictionaries now available to Copilot in Teams IT administrators can now upload custom dictionaries for their tenant in English, Spanish, Japanese, French, German, Portuguese, Italian, and Chinese (Simplified). This capability is accessible through the Copilot Settings page in the Microsoft 365 admin center. By integrating organization-specific terminology, custom dictionaries help the AI model produce more accurate and meaningful meeting transcripts. This enhancement benefits both Copilot and Intelligent Recap, ensuring your unique business language is recognized and reflected. Organizations can reduce misunderstandings and improve productivity by tailoring the AI to their needs. Take advantage of this new feature to unlock deeper insights from your meetings. Meeting organizers can send messages to attendees in the lobby with lobby chat Now meeting organizers can send one-way messages to attendees in the lobby via the lobby chat. The lobby chat is intended to optimize the lobby experience for all participants, ensuring that organizers are better equipped to run external meetings, have more control over meetings with external participants, and external attendees are well informed about the meeting upon meeting start. Edit your display name in Teams meetings Participants can now edit their display name during a Teams meeting — whether to reflect a preferred name, indicate a role (e.g., “Moderator” or “Interpreter”), or support inclusive self-representation. The change of display name is temporary and only visible during the meeting. The change is not permanent in any artifact like recording. Customize the screen in Teams Town halls through ‘Manage what attendees see’ [Premium] Organizers will be able to elevate their Teams Town hall presentations by customizing their screen with select layouts, backgrounds, and name tags using “Manage what attendees see” feature. This will result in a polished, high-quality, and engaging event experience. This feature is available with a Teams Premium License. Immersive events, experience customization tools and presenter tools [Premium] Microsoft Teams now supports immersive events, a new way to host large-scale, 3D virtual gatherings that hosts can schedule and attendees can join directly in Teams. Organizers with a Teams Premium license can design engaging spaces, customize event visuals, and host up to 300 attendees in a spatial audio environment that supports simultaneous conversations and cross-room interactions. This feature brings new and expanded immersive capabilities into the familiar Teams experience, making it easier to inspire ideas, foster inclusion, and build stronger connections. With the new Experience Customization Tools, event creators can personalize immersive spaces using intuitive design options, no coding required. Add logos, theme colors, images, and videos to a shared 3D canvas, resize and reposition objects, and save layouts as reusable templates for future events. In addition, improvements to Presenter tools make it simpler to host immersive, interactive 3D events with avatars in customizable 3D spaces. Improvements include: ‘Easy presentation start’, which consolidates required actions into a simple start flow Hosts can make sure attendees and speakers are in the right place by teleporting them to seating or presentation spaces in the 3D space Find-a-person gives the ability to search across rooms to find someone The simplified Control Panel provides a cleaner and simpler production experience with a pre-filtered content view Teams Phone Microsoft Shifts integration with Teams call queues Teams admins can leverage Teams scheduling groups created within the Shifts app in Teams to dynamically manage call routing to agents in call queues. Once scheduling groups and associated work shifts are established in the Shifts app, call queues can be configured to reference shift data. Call queues will then pull in the associated shift schedules, ensuring that calls to the queue are routed only to agents who are actively on shift. This integration enables: Streamlined workforce management by aligning call routing with shift schedules Greater flexibility in configuring call queues based on timing and team Learn more about Shifts in Teams, how to manage the Shifts app, and configuring a Shift for your call queue. Email notifications for phone number assignments Admins can send a Microsoft branded email notification to end-users with their newly assigned Teams Phone number while assigning/unassigning the number through Teams PowerShell cmdlet. This feature helps provide a welcoming onboarding experience for new Teams Phone users. User notifications include: The assigned or unassigned telephone number Activation timeline (up to 48 hours) Instructions for accessing the dial pad in Teams Links to learn more about Teams Phone capabilities Learn how to assign a phone number to a user through the Teams Admin Center. Device sign-in support for non-touch models Organizations now have increased sign-in flexibility for non-touch devices. Users are able to log in directly, without relying on device code flow (DCF) authentication. For example, a T9 keyboard can be used to enter credentials, providing an experience better tailored to the device. Workplace: Places and Teams Rooms Find certified for Teams devices for all types of spaces and uses at aka.ms/teamsdevices. Book desks using maps [Premium] You can now book a desk using an interactive, map-based experience. The new maps-first interface shows office layouts and is responsive on mobile devices and smaller screens. Whether reserving an individual desk or a pooled desk, the experience is optimized within Outlook and Teams calendars and across the Places app. This feature is available with a Teams Premium license. Book desks near colleagues [Premium] You can now book a desk based on where your colleagues are working. When selecting a desk, you’ll be able to see who is occupying nearby desks or find where a specific colleague plans to sit on a given day, then book a desk close to them. You always retain control over whether to share your own desk location with others. This capability is available with a Teams Premium license. Book desks for partial days and multiple days [Premium] Desk reservations are now more flexible in duration: you can book a desk for a partial day (just a few hours) or for multiple days in one go, rather than requiring a separate full-day booking for each day. This change accommodates real in-office workflows – for example, if you only need a desk for a morning, or conversely want to keep the same desk all week, you can do so easily. This feature is available with a Teams Premium license. Book desks on behalf of others [Premium] Delegates can now book desks for their principals. If you manage another person’s schedule, you can reserve a workspace on their behalf through the familiar calendar delegation workflow. This desk booking process mirrors existing Outlook calendar management, so it fits seamlessly into delegates’ routines. This feature is available with a Teams Premium license. Configure auto-release for no-show desk reservations Admins can now set desks to auto-release after a specific time frame if a user does not check in for their reservation. This frees up space for others, and helps maximize workspace utilization by ensuring no-show reservations don’t keep a desk locked all day. Learn more here. Enhanced walk-up desk booking experience for users Teams walk-up desk booking now features enhanced interface updates, showing reservation confirmation or notifications if desks are booked. The improved experience guides users on reservations, calendar syncing, and management. Learn more here. Configure new desk modes: reservable, drop-in, assigned, unavailable Administrators can configure desks in multiple modes to support different booking policies. Each desk can now be set to one of several modes, and this setting can be changed at any time to adapt to organizational needs. The available desk modes include: Reservable desks are configured to be booked in advance or on-the-spot. Drop-in desks are available for on-the-spot use and cannot be reserved in advance. You can use the capability from Microsoft Teams to link the peripheral devices present on these desks to the individual desk object in the directory. Assigned desks are permanently linked to a specific user and cannot be booked by others. Every assigned desk must always have a designated user. Unavailable desks are not available for reservation due to maintenance or for any other reason. These modes give organizations flexibility in managing how each workspace is utilized – from hoteling desks that anyone can book, to dedicated desks, to informal touchdown spots. Learn more here. New Places built-in admin role support Places now supports built-in Microsoft 365 admin roles for delegation. IT admins can assign responsibility for Places management to other administrators using standard roles, allowing day-to-day management tasks to be handled without elevated permissions. In practice, this means administrators can delegate tasks (like updating office space details or approving changes) to team members with appropriate built-in roles, streamlining operations. Learn more here. New Places admin dashboard Administrators can now manage Places directory data through a dedicated, user-friendly dashboard that provides a central interface to easily view and edit workspace directory information (such as office locations, desks, and rooms) and set and manage booking policies. This simplifies day-to-day management of workplace data by putting all relevant controls in one place. Fundamentals and Security Microsoft Teams: Support Audit logs for Give and Take Control and Screen share IT administrators will now have the ability to access detailed logs for both the "Give and Take Control" and "Screenshare" features. These logs will provide comprehensive information, including the names and timestamps of the individuals involved in each action. Specifically, the logs will indicate who initiated or received control, as well as who started the screenshare session, along with the corresponding timestamps and names. This enhancement ensures greater transparency and accountability for all control and screenshare activities. Accessible in Teams Admin Center. Learn more here. Frontline Worker Solutions New SharePoint Agent Integration in Teams Chats and Channels Starting in August, SharePoint agents can now be added to Teams channels. SharePoint agents allow users to create agents grounded on SharePoint sites, files and folders. For example, you can create an agent that pulls from a SharePoint library with compliance information. Within a channel, users can then query against those documents. Additionally, users can now add multiple SharePoint agents to a single group chat – an upgrade from the previous limitation of one agent per chat. Each agent brings its own specialized knowledge, perfect for reviewing documents, planning content, or collaborating across specs. Adding an agent is easy: just copy the link from SharePoint – just like you would to share any other file – and drop it into a post or reply. Then, interact with them by @mentioning the agent by name. These agents enhance conversations by offering tailored insights and support right when it's needed. Deploy Frontline Teams in Teams Admin Center We’re excited to announce new enhancements in the Teams Admin Center that make it easier than ever to set up and deploy your frontline teams with flexible membership. With our updated setup wizard, you can now complete configuration and deployment in one seamless flow—no need to navigate across multiple wizards to complete setup and deploy your first frontline teams. Whether you're onboarding a single team or scaling across multiple locations, the streamlined experience helps you move faster and with greater confidence. We’ve also introduced incremental save, allowing you to pause setup at any point and return later without losing progress. Plus, you can now validate your location attributes directly within the wizard to ensure your deployment includes the expected number of locations before going live. These updates are designed to simplify frontline deployment and give IT admins more control and flexibility every step of the way. Learn more here. Certified for Teams Devices EPOS IMPACT 100 MS Stereo and Mono USB-C+A headsets The IMPACT 100 is an entry-level headset that delivers exceptional value for money. With smart features that enhance efficiency and an ultra-lightweight design, it is an ideal headset for talk-heavy professionals. The soft headband and leatherette earpads ensure all-day comfort, while the in-line controller allows for easy call control. The USB-C to USB-A adapter eliminates connectivity concerns and certifications with Microsoft Teams and UC platforms guarantees seamless calls in any office setup. Logitech Rally Board 65 + Tap for Teams Rooms on Android (wired) Simplify the way you meet and collaborate. Introducing Rally Board 65 + Tap — the ultimate all-in-one video conferencing solution designed for meeting rooms and open spaces. The expansive 65” touchscreen of Rally Board enables a seamless and intuitive collaboration experience in any environment. Join meetings with just one touch with Tap, a touch controller for Microsoft Teams Rooms. Enjoy quick and easy setup, flexible installation options to place the camera above or below the screen for natural eye contact, and innovative AI-driven features. Yealink MeetingBar A50 with Touch Panel CTP25 Yealink MeetingBar A50 is an all-in-one video collaboration bar for medium-to-large rooms. This product delivers cutting-edge audio and video communication capabilities, powered by advanced AI technology, ensuring crystal-clear sound and ultra-HD visuals. With intelligent full-duplex, IntelliFocus, and video fence, it redefines the video conferencing experience, bringing unparalleled clarity and efficiency to every meeting. A50 uses Qualcomm's latest generation chip QCM8550, supporting 48 Tops of industry-leading computing power. Also it uses simple plug-and-play with a CTP25 controller. The Yealink MeetingBar A50 with Touch Panel Logitech Entry Level MeetUp 2 for Teams Rooms on Windows Upgrade your small rooms and BYOD spaces into certified Microsoft Teams Rooms on Windows. This solution is preconfigured for easy and affordable deployments and includes Logitech MeetUp 2 for powerful audio and video with next-gen features; Logitech Tap with USB Kit touch controller for easy, one-touch join meetings; and Lenovo mini PC to power operations. The Logitech Entry Level MeetUp 2 system with integrated camera/soundbar, controller and mini PCWhat's new in Microsoft Teams at Enterprise Connect 2025: Leading the Future of Collaboration
Enterprise Connect 2025 (March 17-20, 2025), is the premier conference for enterprise communications and collaboration in North America, and we were excited to attend to highlight some of our newest Microsoft Teams innovations. Ilya Bukshteyn, CVP of Microsoft Teams Calling, Devices, and Premium Experiences, delivered a keynote address to introduce and demonstrate some of these advancements. The features he highlighted and others announced during the event represent different areas of Teams, including Places, chat and collaboration, meetings, events, Teams Phone, Teams Rooms, fundamentals, and security. All of these features are designed to highlight how Microsoft Teams is transforming the future of work. From seamless communication to advanced AI-driven features, these new capabilities can be instrumental in helping businesses thrive in a hybrid work environment. Let’s take a look at what we introduced. Chat and Collaboration Meetings, Webinars and Town halls Teams Phone Workplace: Places and Teams Rooms Teams Devices Fundamentals and Security Frontline workers Chat and Collaboration The new chat and channels experience: Generally available in early 2025 (Q1) The new chat and channels experience is designed to help you collaborate more efficiently and effectively. It’s simple by default, enabling everyone to stay on top of what matters, and it’s powerful on demand, allowing you to organize information and communicate your way. Catch up on chat, channels and teams in one place, use filters to triage messages, create custom sections to organize conversations by topics, and more. Learn more here. We’re committed to making Teams more streamlined with enhancements like threaded conversations, coming to broad availability in mid-2025. Chat @nearby: Available in public preview in April You can now connect with colleagues who are physically nearby via Teams chat using @nearby. By showing which colleagues are nearby, this feature can help to spur impromptu in-person connections, such as scheduling a spontaneous lunch or meeting up for a quick chat. Resize Teams windows and panes: Available now in public preview Teams now offers more options to arrange your Teams app window across your screen real estate, allowing you to keep your communication in context, tailoring it to your needs. Learn more here. Resize Teams app: snap and resize the Teams app with Windows 11 Snap layouts to efficiently multitask by viewing multiple applications side by side. Enabling access to chat, channel, and meetings functions at smaller window sizes ensures that you can work across all aspects of Teams, alongside other apps. Resize Teams panes: adjust the size of your Teams panes to prioritize what is currently most important to you, and Teams' fluid experience will instantly adapt to fit the new layout. For instance, you can expand the meeting chat pane during a meeting. Simply hover over the edge of the chat, channels, meetings or activity panes, and drag the arrows to resize the panes Zoom levels: Teams now offers additional zoom levels to help you find the size that works best for you. Whether you're using a 6k display or have low vision and need larger text, icons, and controls, you can zoom in without sacrificing functionality or needing to scroll in two directions to read the text. Shared collaborative space in channels: Available in public preview in April A new collaborative space is now available directly from channels, enabling real-time collaboration, organization of key information, and streamlined communications. You will be able to add a Loop workspace tab to standard channels, allowing your team to brainstorm, co-create, collect, and organize content together in real-time. Everyone in the Team gets access to the Loop workspace, even as Team membership changes, and the workspace adheres to the governance, lifecycle, and compliance standards set by the Microsoft 365 Group backing the team. To get started, click the plus sign (+) at the top of the channel and select Loop from the app list. This will be generally available in April. Live chat: Generally available now in the US, rest of world by end of March Live chat in Microsoft Teams enables small businesses to provide quick and helpful customer service by allowing website visitors to chat directly with their team in Teams. This feature includes notifications for incoming chat requests, a dashboard for managing conversations, and the ability to view previous customer interactions. To use Live chat, companies are limited to a maximum of 25 users. This is generally available in the US now and will be available worldwide in March. Learn more about how to set up live chat. Share file (forward): Available in Public preview in March You will be able to directly share a file from chat or channel conversation to other chat or channels, making sharing easier with fewer clicks. To share a file, select the file’s ellipsis menu and choose ‘share’. You can add additional content to the message to provide context and clarity for the recipient. You can share in 1:1 chats, group chats or channels. Improvements to “Shared” tab in chat: Generally available now Filter files by keywords: locate previously shared files or links by entering keywords to the Shared tab’s search bar. Type name, file title, the person who shared it, or even the time when it was shared, and find the file you need. Go-to-chat: Select the go-to-chat icon to quickly navigate to the specific message in which the file or link was shared. Storylines integrated into Teams: Generally available in early 2025 (Q1) Employee communications are often scattered across multiple locations, leading to frustration, delays, and overload. Storyline in Teams empowers leaders to share updates and vision with all of employees and simplifies the ways that people share and connect. The storyline integration brings the same communication benefits from Viva Engage right into Teams, providing a new way for employees to stay on top of company initiatives, discover what leaders are talking about, and contribute ideas and perspectives. Meetings, Webinars and Town halls Intelligent meeting recap for Events [Premium]: Generally available now Intelligent recap is now available for town hall and webinar event instances, just like the intelligent recap experience you are used to in meetings. Event organizers, co-organizers, and presenters can now easily explore the meeting recording by speakers and topics, and access AI-generated meeting notes, AI-generated tasks, and name mentions. In addition to availability with a Teams Premium license, intelligent event recap features are available with a Microsoft 365 Copilot license. End the Session for attendees and presenters return to green room: Generally available now Organizers and presenters can now end the session with this new "End Event" button for town halls, webinars, and structured meetings. After selecting this button, attendees will see a message on stage stating that the session has concluded, and presenters will return to the Green Room. Post and reply to questions as an organizer: Generally available in early 2025 (Q2) Town hall and webinar organizers now have the ability to post and reply to questions using the title “organizer” in the Q&A experience, instead of their individual names. This feature allows instance organizers to present a unified and official voice when responding to attendee questions. DVR Support for Town hall: Generally available in April Digital Video Recording (DVR) functionality in town halls now enables event attendees to interact with an instance of a live streaming town hall instance in the same way they would a recorded piece of content, when viewing via desktop or web. This makes it easier to digest the content being presented, giving viewers the ability to pause and move forward or back within a town hall, navigate to any previously-streamed timestamp, and interact in other ways that make viewing a town hall more convenient. This feature is available for all town halls regardless of license assigned to the organizers. Town hall concurrent attendee increase to 50K: Generally available in March Organizers of town hall instances can now reach wider audience in a single event with an expansion to a maximum of 50,000 simultaneous attendees. This increase serves as a significant jump from the previous attendee cap of 20,000 for organizers with a Teams Premium license. The quality and stability of town halls up to this new limit will remain constant, providing high-quality and reliable content to participants. For events with more than 20,000 concurrent attendees, some interactivity features are disabled for all attendees. Organizations can get support for audiences up to 50,000 concurrent attendees by reaching out to the Microsoft 365 Live Event Assistance Program (LEAP) for assistance (Microsoft 365 Live Event Assistance Program – Microsoft Adoption). ). Pop out meetings panels: Generally available in April When you are in meetings or calls, you can now pop out, drag, and resize your meeting panes from the meeting window. With this feature, you’ll be able to view multiple meeting features at the same time, so you don’t miss anything in the chat while monitoring meeting notes. The ability to pop out and move/resize is available for Chat, Copilot, and Notes side panes. Town hall Attendee/Presenter email dial in details: Generally available now With the release of this feature, the Townhall attendee and presenter invites will have dial in details available in the body of the email. This provides an additional level of convenience, giving attendees easy access to important event information. Separate policies to control transcription and recording for Town halls and Webinars: Generally available now Town halls and webinars now have separate policies from meetings to allow or disable transcription and recording in instances. Previously, the transcription and recording policies for town halls and webinars automatically inherited the transcription and recording policy set for meetings. Town hall and webinars can now also have distinct transcription and recording policies from each other. This option to implement different policies for town hall and webinars is available for users on all licenses. Ability to separate out the Townhall attendee invites: Generally available now Organizers can now maintain separate invites for Townhall attendees, distinct from the events crew. This feature helps manage large-scale events more efficiently by ensuring that only intended participants receive the necessary information Teams Phone Teams Phone extensibility for Microsoft Dynamics 365 Contact Center and certified ISVs solutions: Available in public preview in April We’re introducing Teams Phone extensibility for Dynamics 365 Contact Center and certified ISV solutions to help customers benefit from and extend their existing telephony investment with Teams Phone into the contact center. Beginning next month customers with Teams Phone and Dynamics 365 Contact Center will be able to leverage Teams Phone as a single, integrated solution to power calling across their unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions—streamlining the deployment, management, and billing of their telephony infrastructure. Teams Phone extensibility is also supported by ISV solutions that leverage Azure Communication Services (ACS) for this integration, offering customers a wide range of options to bring Teams Phone to their preferred contact center app of choice. Learn more. Copilot in Teams Phone: Use Copilot during Teams calls without turning on transcription or recording : Available now in public preview This new feature allows users to leverage Copilot's capabilities during live call sessions without retaining transcripts or an audio recording afterward. This ensures that users can benefit from Copilot during sensitive conversations where a persistent record is not desired. f Once the admin has enabled this option, users can initiate Copilot without transcription or recording simply through clicking the Copilot button in the header menu. Copilot in Teams Phone helps automate important administrative tasks of a call, such as capturing key points, task owners, and next steps, allowing users to stay focused on the content of the call. Copilot in Teams Phone: Copilot summary for transferred calls: Available in public preview in April Use AI to facilitate seamless call transfers. When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically create AI notes for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness. By providing this context, the Copilot summary helps streamline communication and reduce the need for repetitive explanations. Copilot summary for transferred calls will also be supported for certified Teams Phone certified devices. Queues app: barge/whisper/monitor/takeover: available in public preview in April The "Queues app: barge/whisper/monitor/takeover" feature in Teams Phone helps team leads and supervisors manage and train junior agents effectively. This feature allows supervisors to: Monitor: Listen to the conversations their agents are having with callers without being heard. Whisper: Provide assistance to agents during a call without the caller hearing. Barge: Join a call in progress to assist both the agent and the caller. Takeover: Remove an agent from a call and take over the conversation, if necessary. These capabilities are particularly useful for teams that have to manage a lot of inbound calls to serve internal or external customers - such as IT help desk center environments – and where supervisors need to provide oversight in helping agents follow the right procedures when handling customer calls. The feature is part of the Queues app, which is available with a Teams Premium license. SMS for Teams Calling Plans in US & CA: Generally available in US and Canada Teams Calling Plans customers in US & Canada can now send and receive SMS messages directly from the Teams app on desktop or mobile, making it easy to connect with individuals outside of their organizations who are not using Teams. Registration with The Campaign Registry (TCR), which Microsoft helps facilitate during the setup process, is required before Microsoft Teams Calling Plan numbers can be enabled for SMS in Teams Admin Center. Users can then simply open the Teams app, create a new chat, enter the phone number they want to send a message to, then type and send their message. The message will be sent from the user’s phone number, not a generic number. Learn more. Peripherals: Unified call control across multiple Bluetooth audio devices: Generally available now When multiple peripheral devices are connected to Teams, the device used to answer a call will temporarily become the primary device that synchronizes with Teams for button functions. Post-call, the original device selected in Teams Settings will resume its role. Initially, this feature was exclusive to USB devices; however, it now extends to native Bluetooth devices. Users can confidently operate multiple Bluetooth devices, ensuring correct call control functionality. This feature is currently available on Windows, with MacOS support anticipated in the future. Phone devices: Shared call history for call delegates: Generally available now Call delegates can now have access to the call history of the delegator's shared line. This feature allows delegates to view and manage calls made or received on behalf of the delegator, ensuring seamless communication and collaboration. Phone devices: Line keys on phone devices with touch screens: Generally available now Line keys allow you to set up custom contacts and speed dial on the line key buttons of your Teams-certified phone devices with touch screens. They enable one-touch dialing capabilities, making it easier to quickly access frequently dialed contacts and improve productivity. Phone devices: Line key support for shared line and call transfers: Available in public preview in April This feature will enable you to assign shared lines to a line key and view the boss and delegates of the line along with their presence on Teams Phone devices with touch screens. This feature allows delegates to pick up calls on behalf of the boss by pressing the line key and join active calls. Additionally, users will be able to assign the transfer action to the line key, enabling them to transfer active calls by simply pressing that line key. Teams Phone Mobile is now generally available with several new operators, including Bell Canada, Odido (Netherlands), Vodafone UK, and Vodafone Germany. Teams Phone Mobile enables end-users to make and receive calls using a single number across their mobile phone and all their Teams endpoints. This expanding set of mobile operators providing Teams Phone Mobile allows more and more customers, such as Maternal and Family Health Services, to enjoy seamless mobile and Teams integration with unified a calling experience for enhanced flexibility. This feature will be available with additional operators and markets in the future. PSTN call extensibility: Generally available now PSTN Call Extensibility in Microsoft Teams allows third-party application developers to extend the PSTN calling experience with contextual information. Third-party apps can open within the calling interface, allowing end-users to access customer contact information during calls, streamline workflows, and improve customer interaction. Workplace: Places and Teams Rooms Room recommender: Generally available in April 2025 Room recommender makes it easy to collaborate in-person by suggesting suitable meeting rooms. If no room is booked for a meeting, this feature recommends rooms in the meeting chat an hour before the start time when two or more attendees are in the same building. It considers participants’ locations, room availability, and capacity to find the best meeting space. Users can reserve the suggested room with one click and update the meeting invite for everyone. Room recommender will be available on Teams mobile (iOS) to Teams Premium license holders. Ad-hoc individual desk booking: Generally available in April Instantly reserve a desk by plugging into a peripheral on a shared desk, enabling a more streamlined workplace experience for employees. IT admins also benefit from a streamlined backend experience, with automatic peripheral association based on desk booking data and access to desk utilization data in the Teams Rooms Pro Management portal. Auto-update workplace presence with Wi-Fi: Public preview in April A user's work location can automatically be updated to "office" when their device connects to the onsite corporate Wi-Fi. This feature helps colleagues easily see who is in the office, facilitating in-person connections and collaboration, and enables chat @nearby. Facilitator agent support in Teams Rooms: public preview available now The Facilitator agent support in Teams Rooms provides real-time AI-generated notes and action items during both scheduled hybrid and impromptu in-person meetings. The Facilitator agent appears in the notes panel for hybrid meetings and can be activated via a QR code for in-person meetings, enhancing collaboration and productivity for all. The feature is available to preview in Teams Rooms on Windows and coming to rooms with Android devices in April. Learn more. Occupancy status on Teams panels: Generally available early next quarter Teams panels can now smartly utilize signals from Teams Rooms devices (Windows or Android) or occupancy sensors paired with panels to indicate when a room is in use (e.g., LED glow), so you’re not surprised to find an available room is actually occupied. Learn more. Teams Rooms on Windows app release: Generally available early next quarter In addition to the presenter support in Teams Rooms on Windows for town halls and webinars recently rolled out (See the February WNIT blog), there are exciting features coming in the first 2025 app release for Teams Rooms on Windows. Updates include support for live transcription controls during a meeting from the console, additional language support, and real-time translation for captions, making meetings more inclusive and accessible for multilingual participants. And, with the updated gallery view which arranges participants in consistent tile sizes, prioritizes those with video, offers additional layout options, and optimizes for single and dual displays, users get a consistent meeting experience whether meeting from their desktop or in a room. Learn more. Teams Rooms on Android app release: Generally available early next quarter As in Teams Rooms on Windows, rooms with Android devices are able to identify speakers during live transcription, ensuring clear and precise voice capture for every participant. Cloud services bring intelligent speaker functionalities to existing speakers, offering intelligent meeting recaps and enhanced M365 Copilot value by attributing content and actions to individuals. Additionally, it provides AI-enhanced audio and video experiences in meetings. Additionally, users benefit from enhanced room availability information with real-time calendar updates. And with a first to Android feature, users can control the Pan-Tilt-Zoom (PTZ) of the active camera to keep the focus where they want it. Learn more. Teams Rooms Pro Management portal update: Generally available early next quarter Admins now have expanded device health signals with sign-on, Teams Rooms app heartbeat, and network status for Android devices, offering consistency across operating systems. You’ll also get poor call quality signals which help identity root causes and create tickets saving time and effort for IT. In April, GCC-H customers can take advantage of the Pro Management service with assurance that their high security and privacy needs are met. In response to customer demand for consolidation of admin portals, IT admins will have a unified device management experience, for all Teams Rooms on Windows, through the Pro Management portal. Access is being expanded to Basic and Standard licensed rooms, providing the same functionality found in Teams admin center for that license type. These devices will be in the Pro Management portal May 1st, and will no longer be available in Teams admin center (TAC) after June 1, 2025. First focusing on Windows, the unified experience will include Teams Rooms on Android in the future. And, lastly, IT admins can manage rooms more effectively with the AI assistant in the Pro Management portal. It’s designed to quickly provide product help and information specific to your device environment, it’s available for public preview in the coming weeks. You’ll want to be sure to explore this feature. Learn more. Teams Devices Logitech Zone Wireless 2 (Native Bluetooth certification ): Generally available now This dongle-free headset is the first headset with Native Bluetooth capability to earn Microsoft Teams certification. It brings a host of benefits, including the convenience of one less thing to carry (or lose!) as people switch work environments from home, in the office, or on the go, while also freeing up a USB port. Logitech's dongle-free headset features AI noise suppression, noise-canceling mics, hybrid ANC, and premium stereo sound. Advanced Call Clarity (enabled with Logi Tune) suppresses far-end ambient noise so employees can hear colleagues better. Four noise-canceling mics elevate the user’s voice above background conversations. Hybrid ANC makes it easy to concentrate in noisy environments. Personal EQ (enabled with Logi Tune) automatically adjusts to the wearer’s hearing range and the headset features interchangeable earpads and a replaceable battery for longevity. Yealink SkySound CM50 Dante Audio Kit: Generally available now Certified for Teams, the Yealink SkySound CM50 Dante Audio Kit is perfect for large rooms. It includes a CM50 Ceiling Mic, CS10-D Ceiling Speaker, and AP08 DSP. With 127 wide-range mics, advanced beamforming, customizable pickup zones, and AI-based sound optimization, it ensures premium audio coverage and an immersive sound experience, making it a comprehensive solution for Teams Rooms. Learn more. Logitech Rally Bar No-Radio: Generally available now Certified for Teams, the Rally Bar No-Radio transforms any mid-sized room into a Microsoft Teams Room. It features a motorized PTZ camera, room-filling speakers, and a sensitive microphone array for a premium user experience. With premium materials, thoughtful cable management, and a range of mounts, it ensures a professional appearance and outstanding coverage for various room shapes and layouts. Learn more. AudioCodes RXVCam50M Camera: Generally available now Certified for Teams, the AudioCodes RXVCam50M camera is ideal for medium meeting rooms and conference rooms. It delivers vivid image quality with HD 4K resolution for exceptional video conferencing. Smart zoom and face detection enable auto framing, adjusting the camera’s ePTZ to ensure every participant is clearly seen without user intervention. Easily configure settings via the AudioCodes RX-PAD or Teams client Settings menu. Learn more. AudioCodes RXVCam70 Dual-Lens PTZ Camera: Generally available now Certified for Teams, the RXVCam70 delivers an optimal audio and video meeting experience for all participants. It features a 12x optical zoom close-up lens, a 119º DFOV panoramic lens, and a built-in mic array. Advanced AI features, including auto-framing, speaker tracking, and smart gallery, ensure every moment is captured automatically. Included in AudioCodes solution bundles for medium-large Android and Windows Microsoft Teams Rooms, it creates an optimized environment for hybrid Teams meetings. Learn more. Fundamentals and Security Auto-upgrade meeting protection based on shared file: sensitivity label inheritance [Premium]: Generally available in April Now Microsoft Teams can automatically upgrade the sensitivity level of a meeting based on the sensitivity of files shared during the meeting. When an attendee shares a file with a higher sensitivity label, the meeting's protection settings are enhanced to match the file's sensitivity. This feature helps ensure that sensitive information is adequately protected throughout the meeting. It requires an Microsoft 365 E5 and Teams Premium license with Purview enabled. Message safety – URL and file protection: Generally available next quarter (Q2) This feature will enhance security for Teams messaging by blocking weaponizable file types and warning users of harmful URLs sent in Teams messages. The File and URL detection components are embedded in the Teams messaging layers providing comprehensive and robust protection across internal and external one-on-one chats, group chats, meeting chats and channels, to all Teams users. These protections will integrate with Microsoft Defender for Office to enable end-to-end security operations for Teams messaging. Active meeting protection: detect sensitive content while screensharing and notify [Premium]: Generally available next quarter (Q2) This new feature enhances security during meetings by using AI to automatically detect potentially sensitive information, such as social security numbers and credit card numbers, during screen sharing. When such content is detected, the feature alerts both the presenter and the meeting organizer to prevent unintentional sharing. This helps mitigate the risk of exposing sensitive information and ensures a more secure and private meeting experience. This feature is available to meeting organizers who have Teams Premium. All other participants in a meeting can benefit from this feature while in a meeting, however this feature is enabled when the meeting is scheduled by the meeting organizer. iPad split window: Generally available in next quarter (Q2) The iPad Split Window feature in Microsoft Teams supports multiple windows on iPad, allowing users to effortlessly switch between meetings and chats without losing context. Customize your split view for the perfect setup, enhancing multitasking and productivity. Frontline workers QR Code Authentication: Generally available in June 2025 Multiple frontline workers often share the same device across shifts throughout the day. Manual sign-in processes are time consuming and decrease productivity, especially on shared devices. This new, highly requested feature enables sign-in with the scan of a unique QR code and entry of a personal PIN number, significantly decreasing time to log in without affecting security. Shared Device Mode – iOS support for Jamf: Generally available Shared Device Mode now enables more efficient and secure device sharing for Frontline workers. Microsoft's Shared Device Mode (SDM) allows frontline workers, whose device may be shared among multiple users, to login once to access the device and every app on the device and sign out across apps so the device is ready for the next user. In addition, SDM enables conditional access policies to enable customized security policies. Jamf support for Shared Device Mode is now generally available. Customers with iOS Jamf-managed devices can now enable Shared Device Mode at scale with zero-touch provisioning and leverage device compliance conditional access. Open shifts across locations: Generally available The Open shifts across locations feature in Microsoft Teams allows frontline managers to offer open shifts across multiple locations, making it easier to balance workforce needs and fill last-minute gaps. This feature provides flexibility for frontline workers, enabling them to pick up shifts at different locations that suit their schedules. By optimizing staffing and improving customer satisfaction, this feature ensures that businesses are always fully staffed and ready to serveWhat’s New in Microsoft Teams | June 2025
Hi everyone, and welcome to the June edition of What’s new in Teams. You might have noticed a different name and picture under the title. I’m Kerry Perez Heffernan, a Director in the Teams team. Pete Daderko, who you know as the previous author of this blog, asked me to take over the honor of sharing the monthly updates with you all. I’m excited to get started! As we approach the end of the first half of 2025, we have a great opportunity to look both back at what we’ve accomplished and ahead to what we’re working toward. Our focus with Teams has been to continue making it more secure, simpler to use, and smarter. We’ve made lots of progress towards these goals with the addition of new Copilot capabilities, and the introduction of AI Agents and assistants that make AI a core part of Teams. And there’s a lot more to come! This month, one of the features that I’m most excited to share with you is “AI assistant in the Teams Rooms Pro Management portal.” It enables admins of Teams Rooms Pro rooms to save time by asking the AI assistant “how-to” questions related to Teams meeting spaces and management solutions and get data and insights about their rooms. Read on for all the powerful solutions becoming available this month! New features released this month: Chat and Collaboration Meetings, webinars, and townhalls Teams Phone Workplace: Places and Teams Rooms Fundamentals and Security Frontline Worker Solutions Certified for Teams devices Chat and Collaboration Enhanced spell check with multi-language support Enhanced spell check will help ensure that your messages are clear and professional. When you type your message in the Teams compose box, any issues found will be marked. You can then choose to correct them from options suggested in a dropdown menu, ignore them, or add them to the dictionary. You can add up to three languages to your language list, enabling spellchecking in each of the languages. New Microsoft Teams Chat and channels experience in GCC The new chat and channels experience is now available for GCC users. The new experience is designed to help you collaborate more efficiently and effectively. It’s simple by default, enabling everyone to stay on top of what matters, and it’s powerful on demand, allowing you to organize information and communicate your way. Catch up on chat, channels and teams in one place, use filters to triage messages, create custom sections to organize conversations by topics, and more. Learn more here. Meetings, Webinars, and Town halls Meeting notes powered by Loop now available for Microsoft 365 GCC High and DoD Teams Notes and Loop components are now available in Microsoft 365 GCC High and DoD environments, enabling real-time collaboration in chats and meetings. Loop components allow users to co-author tables, action items, and lists directly in chats, while Collaborative Notes let meeting attendees co-create and collaborate on their meeting agendas, notes, and action items. As Loop components, these features stay up-to-date across all shared locations, and assigned tasks automatically sync with Microsoft To Do and Planner for seamless task management. CVI capabilities for non-Teams users to join Teams Town hall Presenters can now use their own (non-Teams Rooms) video conferencing devices (VTC) to effortlessly join and present in a Teams Town hall. Organizers will see the Cloud Video Interoperability (CVI) join codes integrated in the Town hall share event dialog, which can be shared with presenters. Using these join codes, the trusted CVI device will join as an attendee and then will be promoted to a presenter. Presenters on trusted CVI devices can interact with others in the green room before the event starts, ensuring a smooth and inclusive experience. This capability is coming soon to webinar. Learn more. Specify who can manage the screen A new option in Teams Town hall lets organizers designate who can manage the screen shown to attendees during the event. Similar to Teams Live Events, selected individuals will be able to start the event, manage what attendees see, and end the event, helping to ensure a more cohesive event experience. The different options that can be selected are “Organizer, co-organizers, and presenters”, “Organizer and co-organizer only” and “Specific people”. This feature is for town hall only. Coming soon for Teams Rooms on Windows. Users can join Teams Town hall and Webinar using PSTN codes Organizers, presenters, and attendees can now join town halls and webinars seamlessly using a Public Switched Telephone Network (PSTN) code provided in the invite. Once connected, they will automatically be directed to either the green room or the live session, ensuring a smooth and efficient experience. Teams Town hall dial in-details in shared event dialog Organizers and presenters can join a town hall using dial-in details, including the meeting ID and passcode, provided via the town hall share event dialog for organizers. They can connect via traditional phone lines (PSTN) or Microsoft Teams Rooms, ensuring participation even without internet or computer access. Once connected, presenters initially join as an attendee and then are promoted to presenter status, allowing them to access either the green room or the live session. Add a presenter from the participant roster in a Teams Town hall or Webinar Organizers can quickly add a presenter by calling them directly from the participant roster. Once the user accepts the call, they instantly join as a presenter, automatically joining the green room (if enabled) and the organizer and presenter private group chat. With the presenter designation, they will be able to share content, control the presentation, or interact with other meeting participants. Teams Town hall usage reports in the Teams admin center (TAC) Analyzing and understanding your event's performance to make informed decisions for future improvements is now possible with town hall usage reports in the Teams Admin Center (TAC). Organizers will gain valuable insights into attendee engagement, participation metrics, and overall event effectiveness. By leveraging these reports, organizers can identify areas for enhancement, helping to ensure that each subsequent event is even more impactful and engaging. Teams Town hall organizers and presenters can join as attendees Organizers, co-organizers, and presenters are now able to experience the event from the perspective of an attendee, helping them spot issues, make real-time adjustments, and improve the overall experience on the spot. In this view, certain town hall features, such as Q&A, will be disabled just for that organizer while the broader attendee experience will remain unaffected. This capability will lead to more polished, engaging, and memorable events that truly resonate with participants. Notification management for Teams Town hall and Webinar Organizers and co-organizers can control when to send notifications to presenters and attendees, reducing email clutter by minimizing unnecessary notifications. Once the event is published, any changes to the title, date and time, description, or attendee list will automatically trigger notifications, but only for the people affected. All current email notifications will remain unchanged for co-organizers, presenters, and attendees. Teams Phone Copilot summary for transferred calls Copilot intelligence is now integrated into call flows. This feature will automatically generate a summary of a call, allow for edits, then enable users to send a call summary to a transfer target before transferring the call. That means smoother handoffs, no lost context and no need for a pre-transfer consult. Phone Devices: Copilot summary for transferred calls Copilot is making call transfers more seamless on Teams Phone devices with support for AI-generated summary notes. On a Teams Phone device, simply select the option to generate call transfer notes before completing the transfer to ensure the recipient is well-informed. This speeds up call transfers across a wider variety of workplace environments. Teams button support on multiple connected peripheral devices You can now use the Teams button across peripheral devices without having to manually select a specific device in the Teams devices settings. This ensures a more seamless experience navigating across multiple certified for Microsoft Teams personal peripheral USB devices (with a wire or a dongle) connected to the same host device (such as your laptop). For example, you can use the Teams button on headset A to bring up the meeting pre-join screen, then use the Teams button on headset B to join the meeting, and then use the Teams button on your connected speakerphone to raise hand in the meeting, etc. Ability to Set New Ringtones in Teams Mobile Teams now supports multiple ringtones on mobile. Choose from a selection of tones – no longer limited to the default - allowing for a more personalized call experience and easier differentiation between call types. For example, factory workers in a loud production environment can apply a louder ringtone. Or, information workers can set a distinct ringtone for when colleagues forward calls, to more easily recognize potential customer escalations. Opening Calls in a small window in Teams For a less disruptive experience, Teams Phone lets users answer and open calls in a compact, resizable call monitor instead of the full call stage. It’s perfect for multitasking and keeping the conversation visible while freeing up screen space to stay productive. Call waiting beep Call waiting beep provides a subtle, non-intrusive notification when users receive another call while already on a call. This feature is available on both desktop and mobile. Real-Time Text (RTT) for more inclusive calling Real-Time Text enables text to be transmitted instantly as it is typed during a live call or meeting. This contrasts with the standard approach of having to wait for the full message to be typed in and sent before being able to view it. This improves accessibility for users with hearing and speech impairments and is supported in both Teams calls and meetings. Workplace: Places and Teams Rooms Find certified for Teams devices for all types of spaces and uses at aka.ms/teamsdevices. Teams Town hall screen management privileges in Teams Rooms on Windows When the Teams Room on Windows is a co-organizer or a presenter in a town hall, privileges can be granted to start or end the event, manage what attendees see, and promote attendees as presenters, ensuring a smoother and more organized event experience. This feature is available with Teams Rooms Pro. Learn more. AI assistant in the Teams Rooms Pro Management portal IT admins can save time and effort and get data and insights specific to inventory using this AI-powered assistant. The assistant can provide answers to 'how to' product questions related to Teams meeting spaces and management solutions, and give detailed information about the organization’s environment. Available in Teams Rooms Pro. The assistant is distinct from Copilot or an agent, therefore no additional Copilot license is required. Learn more. Call quality reports for BYOD rooms in the Pro Management portal As with Microsoft Teams Rooms, admins can now access detailed call quality reports for BYOD rooms with associated peripherals in the Pro Management portal. These reports include call history and session details that help diagnose network, audio, and video issues. To access reports in the Pro Management portal requires a Teams Shared Devices license for the room. Learn more, Expanded and enhanced peripheral support for BYOD spaces With room and desk peripheral support expanded to include docking stations and webcams, Teams users can seamlessly connect and utilize audio and video peripherals for enhanced experiences in bring your own device (BYOD) spaces. IT admins can benefit from automatic association of devices to a space, device inventory, and detailed reports for peripherals in the Pro Management portal. A Teams shared device license may be required for reports on a particular space. Learn more. Android device health signals in the Pro Management portal Admins now get Android device health signals such as meeting app responsiveness, Bluetooth enablement, console pairing with front of room devices, and secondary display health in the Teams Rooms Pro Management portal. These new signals help admins manage devices proactively and facilitate ticket creation. More signals will regularly roll out. Available with Teams Rooms Pro. Learn more. Fundamentals and Security Meeting inherits label from shared files - GCC [Premium] Now available for GCC users, Microsoft 365 E5 and Teams Premium customers can now leverage sensitivity labels from Microsoft Purview Information Protection to help set the right data protection settings in meetings. Admins can choose either an automatic label inheritance policy for meetings, or a label recommendation notification. When an attendee shares a file in meeting chat or via Live share that has a higher sensitivity than the meeting: If the admin has enabled the automatic label option, the meeting's sensitivity will be updated automatically to match the sensitivity of the shared file. If the admin has enabled label recommendation, the organizer will receive a notification that recommends the organizer upgrade the meeting’s sensitivity to match the shared file. Both options help to keep a meeting’s sensitivity level aligned with the content shared. Frontline Worker Solutions Publish from Viva Amplify to Engage Share important news with frontline teams more easily. Campaign members can publish directly from Viva Amplify to Engage Storyline and Communities. Preview and tailor content for each channel using Engage Article editing capabilities. Choose senders, post for others, select destinations, send announcements, and tag relevant people. Once posted, track the engagement with campaign reporting within the Amplify reporting dashboard. Learn more . Certified for Teams devices Yealink MeetingBoard Pro MTRA Series-65, 75, and 86 inch The MeetingBoard Pro combines video conferencing, display, and smart whiteboard into a sleek, all-in-one solution with plug-and-play convenience and a clutter-free design. Delivering Pro View, Pro Sound, Pro Interact and powered by Pro Core, it features a triple 50MP camera system with advanced AI for precise tracking and a 16 MEMS mic array with AI-enhanced audio for crystal-clear conversations up to 12m. Built on Android 13 with MDEP security, ensuring a secure meeting experience. Logitech 4K Pro Webcam (for consumer) Brio is a premium 4K webcam with HDR and Windows Hello support that streamlines crystal-clear video with superb resolution. This ultimate webcam for business is packed with innovative technologies and raises the bar for collaboration excellence. Logitech Brio Ultra HD Pro Business Webcam (for business) Upgrade video meetings to first class with Brio 4k Webcam. Ultra 4K HD captures every detail as RightLight 3 and High Dynamic Range (HDR) technologies auto-adjust to help you look your best in any lighting environment. Yealink RoomPanel E2 (8-inch) and E2 Plus (10 inch) A compact touch screen ideal for mounting outside of meeting spaces, the Yealink RoomPanel E2 displays meeting details and enables on-the-spot reservations via Teams or Microsoft 365 calendaring applications. Logitech Rally Board 65 + Tap IP for Teams Rooms on Android (wireless) Simplify the way you meet and collaborate. Introducing Rally Board 65 + Tap IP — the ultimate all-in-one video conferencing solution designed for meeting rooms and open spaces. The expansive 65” touchscreen of Rally Board enables a seamless and intuitive collaboration experience in any environment. Join meetings with just one touch with Tap IP, a touch controller for Microsoft Teams Rooms. Enjoy quick and easy setup, flexible installation options to place the camera above or below the screen for natural eye contact, and innovative AI-driven features. Crestron Videobar 70 Crestron Videobar 70 is a powerful all-in-one video bar with 10" touch screen that's quick to deploy with plug-and-play simplicity and easy to manage. Four precision cameras work in perfect harmony to capture dynamic split-screen views of the most recent talkers in the room and keep everyone perfectly framed. 24 beamforming microphones capture voices clearly for remote participants and powerful built-in speakers fill the room with sound. EPOS ADAPT 660 USB-C Designed for the modern hybrid worker, the ADAPT 660 USB-C ensures you can concentrate and collaborate no matter where your work takes you. Built on EPOS BrainAdapt™ technology, it minimizes listening effort in noisy environments, allowing you to focus and communicate with ease. The adaptive hybrid ANC monitors your surroundings, adjusting the ANC accordingly for optimal concentration. Featuring a sleek design, soft, over-ear leatherette earpads, UC certifications, and multi-point connectivity, it allows you to move effortlessly throughout your day. When you’re not on calls, enjoy high-quality stereo sound with custom sound profiles tailored to your preferences. Whether you are in the office or on-the-go, the ADAPT 660 USB-C empowers professionals to excel in the hybrid workplace. PolyStudio V12 The Poly Studio V12 USB video bar has you covered for successful conferencing in any small room. Enhance your Microsoft Teams Rooms with superior AI driven AV capabilities, simple deployment and centralized management. Logitech Zone 305 (with native Bluetooth) Zone 305 is a wireless headset certified for Microsoft Teams. It’s available with or without a USB receiver. The version without receiver connects via native Bluetooth, freeing up one valuable USB-C port. It’s ideal for mass deployment to everyone who needs great audio and a reliable connection for calls or video meetings. With 20 hours of battery life and 30-meter wireless range, Zone 305 offers the freedom to move around throughout the day. The lightweight design provides long-lasting comfort. You’ll love that its plastic parts are made with 55% PCR plastic and FSC™-certified packaging.What’s New in Microsoft Teams | May 2025 - Build Edition
If you’ve never participated in Microsoft Build (and even if you have), now is a great time to check it out! Digital access is free, and there are lots of different ways to make the most of it. You can immerse yourself in interactive coding labs and demos, learn from senior Microsoft leaders and industry experts, build skills, connect with colleagues, and stay up to date with all of the new and upcoming innovations Microsoft has to offer. And if you’re reading this after it’s all over, don’t worry, you can visit the archives to view selected sessions from this year and past years as well. Speaking of “new and upcoming innovations”, the Teams team is excited to be highlighting some impressive and useful features at Build. We’re launching new ways to discover and add agents in Teams on mobile devices, updating the Teams AI Library to enable developers to build more powerful collaborative agents for Teams, and introducing Agent2Agent Protocol (A2A), that enables developers to build agents for Teams that can exchange messages, data, and credentials without relying upon centralized intermediaries. So, read on to see what’s coming! New features released in May*: Platform Chat and collaboration Meetings, webinars, and town halls Teams Phone Workplace: Places and Teams Rooms Certified for Teams Devices Fundamentals and Security Frontline Worker Solutions *All features are generally available unless otherwise noted. Platform Microsoft 365 Copilot interaction export APIs The new Interaction Export APIs enable customers and ISVs to export Copilot interaction data for processing in their security and compliance (S+C) applications. These new APIs capture the user prompts and Copilot responses in the Copilot private interactions and provide insights into the resources Copilot has accessed to generate the response. These new APIs will be available in Public Cloud for General Availability. Updated Teams AI library: Available in public preview The updated Teams AI Library enables developers to build more powerful collaborative agents for Teams. With the enhanced version in preview for JavaScript and C#, the library simplifies the creation of custom agents and provides access to the latest capabilities including Agent-to-Agent collaboration (A2A), Model Context Protocol (MCP), agentic memory, and more. Learn more about the updated Teams AI Library here. Model Context Protocol (MCP): Available in public preview The Teams AI Library now supports Model Context Protocol (MCP). MCP can drastically enhance the abilities of the agents you build, enabling agents to leverage external AI services and vastly expand their skill/action set. This vendor-neutral protocol lets AI agents share memory and tools over a common interface, enabling complex multi-agent workflows. You can now create an agent that uses MCP servers. Connect your agent with our MCP server guide. Agent2Agent Protocol (A2A): Available in public preview Developers can build agents for Teams using the A2A protocol that enables secure, peer-to-peer communication between agents. These agents can exchange messages, data, and credentials without relying upon centralized intermediaries, so they can tackle complex enterprise tasks more effectively and efficiently. For example, planning a multi-city business trip might involve one AI agent handling flights, another handling hotels, and another checking your calendar – A2A lets them coordinate that plan together seamlessly. Using advanced agent orchestration capabilities, like A2A, only takes one line of code—drastically reducing the time it takes to create advanced agents. Agentic memory on Teams: Available in public preview Agentic memory allows AI agents in Teams to remember past user interactions, enabling more personalized and context-aware experiences. Instead of treating each interaction as isolated, agents can recall previous conversations, preferences, or user roles to tailor responses accordingly. This memory helps: Maintain conversation state across sessions Reduce repetitive prompts Improve decision-making accuracy Build user trust through familiarity and continuity It’s especially useful in long-running or multi-turn interactions, where agents need to retain context over time. Learn more here. Automated agent validation: Available in public preview This feature enables developers to run automated compliance checks on their agents directly within the Teams Developer Portal. It ensures that agents meet Microsoft Store policies, are optimized for high performance and align with responsible AI practices. This streamlines the publishing process and reduces the risk of agents being rejected or underperforming once deployed. Adoption & engagement insights: Available in public preview The Developer Portal provides analytics to help developers track adoption and engagement with real-time insights, providing key metrics to refine and optimize agent performance. Developers can track adoption rates, user engagement patterns, and key performance metrics. These insights help teams refine their agents, prioritize improvements, and demonstrate ROI. It’s particularly valuable for product marketing and engineering teams looking to optimize agent performance and user satisfaction. Interactive Agents for Teams Meetings and Calls: Available in public preview Now you can seamlessly invite AI-powered agents—like those built in Copilot Studio or available from the Teams Store—into your Teams meetings and calls. These agents can: Join group or private conversations during meetings. Interactions with agents in Teams are private by default. When used privately, agents don’t appear in the meeting roster and therefore, your conversations with the agents are truly private. Offer real-time assistance without needing a prompt (zero-state prompts) Suggest helpful prompts to guide your interactions Support a wide range of tasks, from answering questions to tracking action items Whether you're collaborating with your team or presenting to stakeholders, these agents act like virtual teammates—ready to help, whenever you need them. Enhanced GitHub app for Teams We enhanced GitHub app for Teams. The app is now faster, more intuitive, and includes new features. Enjoy improved notification cards, streamlined actions with slash commands, and organized PR conversations. GitHub app enhancements are now generally available. Seamless Agent experiences on Teams mobile (iOS & Android) We have streamlined the agent acquisition and interaction flow on Teams mobile, so users who spend their day away from a laptop can still get AI assistance exactly when and where they need it. From any chat, channel, meeting, or personal app tray, users can find and install agents from their in-context store or via @mentions in the compose box--so they can engage with an agent without leaving their workflow. Agents on mobile bring zero-prompt entry, contextual suggestions, real-time streaming replies, AI-generated labels, inline citations, sensitivity labels, and a feedback loop—everything tuned for fast, compliant, on-the-go reads. Built on the Teams extensibility framework, they require no extra dev work and unlock hallway, site-visit, and commute-time usage moments that drive higher engagement. Meeting AI Insights API: Available in Public Preview This API empowers developers to deliver intelligent meeting experiences—such as surfacing key takeaways or generating follow-ups—without the need to build or maintain their own AI infrastructure. Insights are generated after the meeting concludes and are accessible via Microsoft Graph API endpoints. This API is part of the Microsoft 365 Copilot API, and the results can only be retrieved on behalf of Microsoft 365 Copilot-licensed users. Chat and Collaboration New chat and channels experience The new chat and channels experience is designed to help you collaborate more efficiently and effectively. It’s simple by default, enabling everyone to stay on top of what matters, and it’s powerful on demand, allowing you to organize information and communicate your way. Catch up on chat, channels and teams in one place, use filters to triage messages, create custom sections to organize conversations by topics, and more. Learn more here. Customize your keyboard to match shortcuts from other apps: Available in public preview now, Generally available by end of May Keyboard shortcuts help you work efficiently without lifting your hands from the keyboard. Now you can apply the same shortcuts you are accustomed to from other chat and meeting applications to Teams. To do this, access the keyboard shortcuts dialog from the ellipsis in Teams top bar-> Keyboard shortcuts. Then, at the top right you can select keyboard shortcut from other apps from the drop down menu. Improvements in code block sharing Over the past year, code blocks sharing has been enhanced. When you type or paste code, it defaults to your last-used language, allows quick creation with shortcuts or slash commands, and support seamless copy-paste. Improved readability with fixed sizing, scrolling, and word wrap ensures a better viewing experience, along with expanded support for more programming languages. Name pronunciation You can now record and share the correct pronunciation of your name, fostering inclusivity and ensuring colleagues pronounce names accurately. Simply open your profile card to make a recording. This recording will be accessible on your profile card to individuals at your workplace or school using Microsoft 365. With a single click, you can listen to your colleagues' name pronunciations. Resize Teams windows and panes Teams now offers more options to arrange your Teams app window across your screen real estate, allowing you to keep your communication in context, tailoring it to your needs. Learn more here. Resize Teams app: snap and resize the Teams app with Windows 11 Snap layouts to efficiently multitask by viewing multiple applications side by side. You can snap Teams app to one of the different layout, keeping it visible alongside other apps. Resize Teams panes: adjust the size of your Teams panes to prioritize what is currently most important to you, and Teams' fluid experience will instantly adapt to fit the new layout. For instance, you can expand the meeting chat pane during a meeting. Simply hover over the edge of the chat, channels, meetings or activity panes, and drag the arrows to resize the panes Zoom levels: Teams now offers additional zoom levels to help you find the size that works best for you. Whether you're using a 6k display or have low vision and need larger text, icons, and controls, you can zoom in without sacrificing functionality or needing to scroll in two directions to read the text. Share a file (forward) in chat You can now directly share a file from chat or channel conversations to other chats or channels, making sharing easier with fewer clicks. To share a file, select the file’s ‘share’ icon. You can add additional content to the message to provide context and clarity for the recipient. You can share in 1:1 chats, group chats, or channels. Search keywords for standard emojis Emoji and reaction search is now more intuitive than ever! Users can search any terms related to the emoji they're looking for to find related results across thousands of standard emoji. Meetings, Webinars, and Town halls Real-time text available in Teams meetings and calls Real-time text (RTT) is an accessibility feature in Microsoft Teams that allows text to be transmitted instantly, character by character, as it’s typed, without needing to press "send." This enables more immediate and natural conversation, particularly benefiting users who are deaf, hard of hearing, or have speech or cognitive disabilities. In 1:1 calls and meetings, RTT appears in the same pane as Live Captions, creating a unified communication stream where spoken and typed input coexist. This integration reduces the need to switch between interfaces and supports mixed-modality conversations, such as when one participant speaks and the other uses RTT to respond. By preserving conversational flow and reducing cognitive load, RTT helps ensure more accessible, inclusive, and equitable communication for all participants. This is available for Teams on desktop, web, and mobile (iOS and Android). Teams Webinar in DoD Teams Webinars are now available for the Department of Defense (DoD) cloud. Schedule webinar instances with internal audiences for up to 1,000 attendees and leverage capabilities such as creation of event pages, manage attendee registrations, incorporate co-organizers, enable breakout rooms, and access attendee reporting. Control shared content in ‘Manage what attendees see’ before sending it live The "Manage what attendees see" feature in meetings, town halls and webinars helps organizers deliver polished events more easily by simplifying the attendee view and keeping the focus on participants who have been brought on screen. An enhancement to the 'Manage what attendees see' feature allows organizers, co-organizers, and presenters to control when shared content is made visible to attendees. This ensures smooth transitions and prevents unintended screen sharing. Learn more. Teams Phone Delayed simultaneous ring for GCC-High and DoD Clouds For teams with shared call responsibilities, delayed simultaneous ring will ensure calls configure the intended recipient first, instead of notifying everyone the moment a call comes in. This helps reduce noise and minimizes distractions —especially for roles like delegates and customer service teams. Peripherals: Teams button support across multiple connected peripheral devices: Available in public preview You can now use the Teams button across peripheral devices without having to manually select a specific device in the Teams devices settings. This ensures a more seamless experience navigating across multiple certified for Microsoft Teams personal peripheral USB devices (with a wire or a dongle) connected to the same host device (such as your laptop). For example, you can use the Teams button on headset A to bring up the meeting pre-join screen, then use the Teams button on headset B to join the meeting, and then use the Teams button on your connected speakerphone to raise hand in the meeting, etc. Phone devices: Line key support for shared line and call transfers This feature will enable you to assign shared lines to a line key and view the boss and delegates of the line along with their presence on Teams Phone devices with touch screens. This feature allows delegates to pick up calls on behalf of the boss by pressing the line key and join active calls. Additionally, users will be able to assign the transfer action to the line key, enabling them to transfer active calls by simply pressing that line key. Phone devices: Add or edit external contacts Teams Phone certified devices now support the ability to add and edit external contacts directly on the device. Previously, users had to switch to the Teams desktop app to manage external contacts—now, you can stay in the flow of work without leaving the phone device. With just a few taps in the People app, you can enter contact details, assign them to an existing group, or create a new one—all from the convenience of your Teams Phone device. You can now also assign external contacts to line keys so that contact names are displayed instead of numbers. Workplace: Places and Teams Rooms Find certified for Teams devices for all types of spaces and uses at aka.ms/teamsdevices. Auto detection of room audio in BYOD rooms expanded to audio devices with video The room audio auto-detect and pre-select feature for BYOD rooms in the Teams desktop app, released in October 2024, now also activates the video component of composite audio-video peripherals (e.g. video bars) and automatically uses that camera in Teams. This ensures that Teams users in BYOD spaces, after plugging into an audio-video peripheral, can automatically default to both the audio and now video feeds of that device to easily enable high-quality meeting experiences. Learn more. Streamlined, unified role-based access controls (RBAC) for Teams device management IT admins now benefit from unified role-based access controls across both the Teams admin center and Teams Rooms Pro Management portals. This simplifies device management and ensures seamless support for users transitioning between the platforms or managing both environments. Learn more. GCC-H support in Teams Rooms Pro Management GCC-H customer tenants now have access to the Teams Rooms Pro Management service and portal, enabling them to use the device lifecycle management features of the solution while meeting high security and privacy standards. Learn more. Join town halls and webinars as an attendee from Microsoft Teams Rooms on Windows You can now join town halls, webinars, and structured meetings in Teams as an attendee from Microsoft Teams Rooms on Windows. Now, both attendee and presenter roles are supported for these large-scale events in a Teams Room on Windows. This feature is available in Teams Rooms Pro. Learn more. Local Pan-Tilt-Zoom (PTZ) camera controls for Microsoft Teams Rooms on Android If the camera is not currently auto-framing the room, in-room users can control the Pan-Tilt-Zoom (PTZ) of the active camera from the in-room console to ensure a more inclusive environment for all participants. Learn more. Speaker recognition and attribution in Teams Rooms on Android Already available in Teams Rooms on Windows, now Teams Rooms on Android can identify who is speaking during live transcription, ensuring clear and precise voice capture for every participant who has enrolled their voice profile. Intelligent speaker functionalities are brought to existing speakers via the cloud. This feature enables intelligent meeting recaps, enhances the value of M365 Copilot and agents by attributing content and actions to individual speakers, and enables AI-enhanced audio and video experiences for meeting participants. Note: for voices to be identified, participants will need to set up a voice profile. It’s easy and secure to enroll your voice in Teams settings. Learn how to Set up your digital voice profile. Available in Teams Rooms Pro. Learn more. Certified for Teams Devices Logitech H570e (Teams version) Stereo, USB-C Headset Enjoy clear audio on Teams calls with Logitech H570e, certified for Microsoft Teams. This entry-level headset delivers better sound with easy controls for enhanced communication and productivity. It features enterprise-quality audio with dual noise-canceling mics and a 30 mm driver. Convenient inline controls and a dedicated Teams button make it easy to manage calls, adjust volume, and mute or unmute. Designed for sustainability and comfort, H570e offers a lightweight design with a minimum of 45% post-consumer recycled plastic(1) in the plastic parts, padded headband, and replaceable earpads. It’s perfect for long online calls and meetings. Learn more. Poly Voyager Legend 50 UC Legendary audio. Legendary design. The Poly Voyager Legend 50 UC takes the iconic Bluetooth® headset to the next level with NoiseBlockAI - to deliver a consistent call experience anywhere, no matter the conditions. Learn more. EPOS ADAPT E1 True Wireless Earbuds - Scandinavian Black Whether you are joining a Teams meeting, taking a call, or enjoying music, the ADAPT E1 delivers an exceptional experience wherever you are. With Microsoft Teams and Made for iPhone certifications, multi-point connectivity and an impressive 50-hour battery life you will experience seamless calls and communication throughout your day. Leveraging AI and a database of over half a million ear scans, EPOS IntelligentFit™ guarantees unmatched comfort and acoustic performance without the feeling of blocked ears. Experience exceptional sound that makes your music come alive and hybrid active noise cancellation that makes concentration effortless. Whether you need to navigate a busy day of calls or want to immerse yourself in music with rich sound, the ADAPT E1 is your new go-to earbud. Learn more. Fundamentals and Security Detect sensitive content while screen sharing [Premium] When enabled by meeting organizers, Teams will proactively analyze onscreen content and alert meeting organizers, co-organizers, and presenters if the presenter shares sensitive information such as bank information, credit card numbers, etc., on the screen. This helps to limit the exposure of the presenting organization and adds a layer of security to meetings and events. Frontline Worker Solutions Simplified UI for frontline Frontline Workers now enjoy a simpler default experience with more intuitive app names for better organizational connection. The Connections app becomes 'Home' with a new icon in the Tailored Frontline App, creating a clearer mobile experience. Find the Engage app pre-pinned to the navigation bar for fast access to Communities. Flexible membership extends to existing teams Save time with flexible membership for existing frontline teams. Link teams to the workforce management tool on the Manage frontline teams page to sync membership automatically with Microsoft Entra attributes. Frontline managers can then easily add or remove members. Learn more here.
