Example of a business using Copilot for Microsoft 365
Discover how PKSHA benefits from using Copilot for Microsoft 365 across their teams, including customer success. This team manages dozens of weekly client calls and uses Copilot for call preparation, note-taking, and meeting recaps. One employee reported spending 3-4 hours analyzing data to prepare for a single customer call, and now can do that same work in under an hour. With the time she saves, she’s now able to be more proactive with her customers and deliver a higher quality of service. Is anyone else using Copilot to save time and provide faster customer service? Share your use cases in the comments, we are always looking for small and medium businesses to highlight through these stories!How are you using Copilot for Microsoft 365?
Check out this new blog series “Grow with Copilot for Microsoft 365” developed to share insights that relate to small and medium businesses and spotlight some of our customers. This month is focused on the latest Work Trend Index Survey, as well as chatting with a medical writing services business. Take a read, and share in the comments below how you are bringing AI into your business. https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/grow-with-copilot-for-microsoft-365-may-2024/ba-p/4140175
