Security Verification Preventing Quick Assist from Establishing Connection
A problem that seems to be connected with untuned security measures being applied to trusting the establishment of a trust worthy connection between two Quick Assist agents seems to be there. I tried with and without VPN connection to hook to a colleague via QA, his session kept getting disconnected to protect him from me accusing me of not meeting minimum security requirements (suspecting that I'm a scammer). I tried - with the help of a Microsoft support agent - to update both clients but that didn't help. I tried with another user on the same network and it worked (I could connect) my colleague (who used to block me) was able to share his screen with MS Support agent - but not me no matter what..