Skype for Business not Launching (SOLVED)
Dear All, After a migration from Lync,Exchange to Office365 we have 1 user that is unable to connect not even launch Skype for Business. The environment is Server2008R2,Citrix Xenapp 6.5,appsense based using thin clients , Office365 uses OKTA as authenticator, the user profile is mandatory (spoofed + folder redirection) and is removed after logoff (so a clean user profile at each logon) The user can use Outlook locally and connect to OWA + use the Skype online , Office2016 is connected to the account. The problem is when the client is launched , the splash screen appears .. and that is it , in the event log the following is seen. --- Faulting application name: lync.exe, version: 16.0.8201.2193, time stamp: 0x59b28539 Faulting module name: ntdll.dll, version: 6.1.7601.24308, time stamp: 0x5be85cc7 Exception code: 0xc0000005 Fault offset: 0x0004ebab Faulting process id: 0x6f24 Faulting application start time: 0x01d4cf4f310f4f80 Faulting application path: C:,Program Files (x86),Microsoft Office,root,Office16,lync.exe Faulting module path: C:,windows,SysWOW64,ntdll.dll --- Some things that can be ruled out are local problems with the installation , the user is having this issue on all 25 servers and 250+ other users do not have any issue , to make it even more challenging we had her try to use Skype on a laptop , same issue! We compared the AD account+attributes with some of her colleagues and we do not see any difference (exept she has a SIDhistory object) , also we cleared the appsense profile and all redirected + cached folder making this a fresh logged on user. Anyone has some ideas what can cause this problem?
New SFB Online User creation from Lync Shell
Hi All, We are moving Sfb to Teams. So I'm trying to create a new script to set up new user for sfb online and then moved to Teams only mode. I got the below errors when trying to create sfb online? #Assign variables $UserName = Read-Host "Please enter the email address of the user you're assigning the number to" $PhoneNumber = Read-Host "Please enter the phone number that you are assigning to this user: +91" $extension = Read-Host "Please enter the phone extension that you are assigning to this number" #Connect to Skype for Business Server Management Shell on Server #Activate voice calling and assign a number to the user Enable-CsUser -Identity $UserName -SipAddressType Emailaddress -HostingProviderProxyFqdn 'sipfed.online.lync.com' -DomainController 'dc1.domain.com' #Enterprise Voice users only Set-CsUser -Identity sip:$UserName -LineUri tel:+91$PhoneNumber;ext=$extension -DomainController 'dc1.domain.com' Invoke-command -ComputerName adsync.domain.com -ScriptBlock { Start-AdSyncSyncCycle } Start-Sleep -s 30 Enable-CsUser : Cannot move user in enable operation. Use the Move user cmdlet instead. Set-CsUser : Cannot open database "xds" requested by the login. The login failed. + Set-CsUser -Identity sip:$UserName -LineUri tel:+61$PhoneNumber;ext=$extension - ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Set-CsUser], SqlConnectionException + FullyQualifiedErrorId : Microsoft.Rtc.Common.Data.SqlConnectionException,Microsoft.Rtc.Management.AD.Cmdlets.SetOcsUserCmdlet ext=$extension : The term 'ext=$extension' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. As