Overcoming Complacency?
Hey everyone! Greetings from Atlanta, GA. I've recently stepped into the role of a Customer Success Manager for Microsoft, and I'll be driving adoption for companies with low numbers of Active vs. Qualified Entitlements for Microsoft Teams. My question to you all is this: how do you overcome the objection of "things are fine the way they are?" Companies often have so much on their plate that the LAST of their concerns is the adoption of a new communication platform. How can we be respectfully persistent and convince them that, although we understand and respect their priorities, MS Teams would be an incredible asset to the company in the long run? Thanks in advance for your responses. All the best, Guilherme Apollonio
