Institution verification blocked by AVE, and support case form is failing
Hello, I am unable to complete institution verification for Microsoft Learn for Educators, and both documented support channels are currently failing for me. What is happening: 1. My institution verification was rejected with a "Blocked" response from AVE. 2. The in-portal Create a Case form returns "An error has occurred while processing your request. Please try again later" every time I submit, so I cannot raise a ticket through the documented route. I understand at least one other educator has reported this same combination recently, so I am writing directly in the hope this can be routed manually. I believe the AVE block is because our institutional domain is pathfinderfoundation.co.in rather than a .edu or .ac.in domain. In India, a large proportion of accredited private higher education institutions operate on .co.in and .org domains, so the suffix is not an indicator of accreditation status here. AICTE records are the authoritative source. Institution details: Name: Pathfinder Research and Training Foundation (PRTF) Website: https://pathfinderfoundation.co.in/ Accreditation: Approved by the All India Council for Technical Education (AICTE), the statutory national regulator for technical and management education in India, under the Ministry of Education, Government of India. AICTE Permanent Institution ID: 1-43701706366 AISHE Code: C-72792 Programmes offered: 1. Post Graduate Diploma in Management (PGDM), AICTE approved, two-year full-time, 120 students per batch. The programme is AI-centric by design, with Year 2 specialisation tracks in AI and Data Sciences, and Marketing and Finance. 2. Professional certification programmes in cloud and AI, delivered on campus as continuing education alongside the PGDM. Both fall within the Educational Institution Option scope, which covers accredited degree, diploma, certificate, and continuing or further education programmes. Faculty verification: I am Associate Professor in the AI and Data Science department. My profile, showing my institutional email address, is published at https://pathfinderfoundation.co.in/mentor-and-guest-faculty/ Domain ownership: pathfinderfoundation.co.in is owned and operated by the institution.. Intended use: Microsoft Official Curriculum maps onto our existing teaching plan. AI-900 and AI-102 into the AI and Data Sciences track, PL-300 and MB-220 into Marketing and Finance, AZ-900 and DP-900 as core digital foundations. Could someone please complete verification manually, or advise on an alternative route while the case form is unavailable? I am happy to provide any further documentation. Thank you, Aayan Kumar Associate Professor, AI and Data Science Department Pathfinder Research and Training Foundation (PRTF) email address removed for privacy reasons
📣 MSLE Office Hours — Português
Olá, 👋 Espero que estejam bem! Tem dúvidas sobre o Programa MSLE? Nós temos as respostas! Participe das nossas Office Hours do MSLE: um espaço para conectar, aprender e receber apoio personalizado. ✅ Tire suas dúvidas sobre o programa ✅ Explore recursos e boas práticas ✅ Conecte-se com outros educadores e com nossa equipe do MSLE Traga suas perguntas, ideias e curiosidades — estamos aqui para ajudar você a aproveitar ao máximo sua experiência com o MSLE! No horário indicado, favor realizar acesso ao link.📣 MSLE Onboarding Session — Português
Olá, 👋 Espero que estejam bem! ✨Participe da sessão de introdução ao programa MSLE para Educadores! Nesta sessão: ✅ Vamos explorar os benefícios e o alcance do programa ✅ Conhecer em detalhe os dois portais principais aos quais você terá acesso ✅ Esclarecer todas as suas dúvidas em um ambiente colaborativo Este é o seu primeiro passo rumo a uma experiência enriquecedora, onde conhecimento, inovação e comunidade se unem para impulsionar você ao próximo nível. No horário indicado, favor realizar acesso ao link.MSLE Office Hours - English
Have questions about the MSLE Program? We’ve got answers! Join our MSLE Office Hours—your space to connect, learn, and get personalized support. ✅ Clarify your doubts about the program ✅ Explore resources and best practices ✅ Network with fellow educators and our MSLE team Bring your questions, ideas, and curiosity—we’re here to help you make the most of your MSLE journey! #MSLE #OfficeHours #Educators #Community #ProfessionalGrowth MSLE Office Hours - English | Meeting-Join | Microsoft TeamsMSLE Office Hours - English
Have questions about the MSLE Program? We’ve got answers! Join our MSLE Office Hours—your space to connect, learn, and get personalized support. ✅ Clarify your doubts about the program ✅ Explore resources and best practices ✅ Network with fellow educators and our MSLE team Bring your questions, ideas, and curiosity—we’re here to help you make the most of your MSLE journey! #MSLE #OfficeHours #Educators #Community #ProfessionalGrowth MSLE Office Hours - English | Meeting-Join | Microsoft TeamsGetting Started with AI and MS Copilot - English
🚀 Ready to explore AI and Microsoft Copilot in a fun, hands-on way? Join our session: “Introduction to AI and Microsoft Copilot”—designed for educators who are just getting started! ✅ Learn the fundamentals of generative AI ✅ Master the art of creating effective prompts ✅ Discover practical ways to use these tools in your classroom ✅ Access ready-to-use teaching resources ✅ Practice with 10 interactive exercises 📅 Don’t miss this opportunity to boost your teaching with AI! #MicrosoftCopilot #Educators #Innovation #TeachingTools Getting Started with AI and MS Copilot - English | Meeting-Join | Microsoft TeamsMSLE Onboarding Session — English
✨ Ready to take your teaching to the next level? Join Carlos, our MSLE Community Manager (English), for an exclusive induction session on the MSLE Program for Educators! ✅ Discover the benefits and scope of the program ✅ Explore the two main portals you’ll have access to ✅ Get your questions answered in a collaborative environment This is your first step toward an enriching experience where knowledge, innovation, and community come together to empower you. 📅 Don’t miss it—your journey starts here! MSLE Onboarding Session — English | Meeting-Join | Microsoft Teams
MSLE Onboarding Session -Chinese
MSLE线上会议由 MSLE 社区经理为大家讲解以下内容： 开始您的 MSLE 之旅 MSLE 计划概述，重点介绍对 MSLE 社区、Microsoft 官方课程 （MOC）、AI 训练营和认证考试券的访问。该会议强调了将 AI 技能、技术专业知识和经过验证的证书整合到课程中的重要性，以便学生为现实世界的成功做好准备。 培训、证书和课程规划 概述为教育工作者和学生获得 Microsoft 证书的培训选项和途径。您将学习如何集成 Azure 工具、应用课程规划最佳实践、访问折扣和免费认证考试、提交课程详细信息以及利用基于实验室的交互式评估。此外，探索 MSLE 社区以及保持联系、了解情况和提供支持的方法。 会议时间：北京时间2026年8月3日 下午两点至三点三十 会议链接：MSLE Onboarding Session | Meeting-Join | Microsoft Teams📣 MSLE Office Hours — Português
Olá, 👋 Espero que estejam bem! Tem dúvidas sobre o Programa MSLE? Nós temos as respostas! Participe das nossas Office Hours do MSLE: um espaço para conectar, aprender e receber apoio personalizado. ✅ Tire suas dúvidas sobre o programa ✅ Explore recursos e boas práticas ✅ Conecte-se com outros educadores e com nossa equipe do MSLE Traga suas perguntas, ideias e curiosidades — estamos aqui para ajudar você a aproveitar ao máximo sua experiência com o MSLE! No horário indicado, favor realizar acesso ao link.
