Remove "Book time to meet with me" from new mail
Hello, I tested Bookings once, now I have "Book time to meet with me" in every new mail. How do I remove it ? My Microsoft Bookings is currently disabled and I removed Booking for my profile (licence removed / Booking deleted). The link is also dead: This link is not valid. Please contact the organizer to check if the URL is correct. Signature options in Outlook client and OWA are blank and not set. I googled alot and also asked ChatGPT but couldnt find it out. How can I remove it ?
Disable the staff selection option -Anyone-
Hi anyone knows if there's a possibility in Microsoft Bookings to make the option to select staff mandatory and|or disable the option to select anyone? I want to avoid that costumers make an appointment with all staff that's available at a certain point. This is what happens when you don't select a certain staff member but leave the option to -Anyone-. The system creates multiple appointments with all staff available during the selected time slot. Thanks for your help Kind regards -Jo
Create Bookings Calendar on behalf of user
I would like to set up separate bookings calendars for each of our sales reps so I can configure all the settings for them and access them from my login, but then add them under staff as an administrator of the calendar so they can manage. I have created a calendar and added my staff member, but how do I change my membership status so it no longer shows "bookable". I want this calendar to sync only with my sale rep's Office 365 Outlook calendar and not show mine.
What is happening with Microsoft Bookings? (Group Bookings disappearing and emails changing format)
I started noticing something strange happening with Microsoft Bookings yesterday morning. First it looked like the times were wrong because I was getting confirmation emails in a 12-hour format (instead of the usual 24-hour format). We normally have a time that can be booked at 16:30 but the emails were saying just 04:30 (no "a.m" or "p.m"). I started testing things from a customer point of view and every time I tried I was getting a different structure in the confirmation email than "normal". The sender information was missing, normally it has been the booking calendar name as the sender. It contained different wording for the "rebook" button. Some parts of some messages were in a different language. They included the day of the week and month in abbreviated format which makes it harder to read the information. If the customer did click on the rebook button then they would see the wrong appointment time (possibly linked to an old time-zone problem that previously existed?). All of these things are not consistent. The situation could change drastically within just a few minutes which makes me think that the program is being updated and something has gone wrong. A couple of hours later I started seeing the name of a person who had cancelled their booking appear in the subject line of an email which has never happened before. Not for a group booking although I can imagine that this is the experience for 1:1 bookings, maybe? Today something similar happened with one person cancelling from a group booking but instead of just getting the cancellation email for the single person it was an event cancellation email and then it looked like the whole group appointment had been removed from the calendar (which could be confirmed in Outlook) and the information had disappeared from the export data function as well. Luckily I am not relying completely on the calendar function in Bookings and I had all the information backed up (I have also recently started using Power Automate to get the booking information because it can be hard to keep up with the number of changes that the customers make with their bookings). I figured that I needed to input all the data again because the appointment time is on this Friday and all the preparations have already been made. I was also lucky enough to meet one of the customers in person and they confirmed for me that they didn't receive any cancellation message so that means that appointment time just completely disappeared without notifying any of the customers! I guess I should be thankful for this otherwise it would cause a lot of confusion and a much bigger problem to try and fix before Friday. I thought that the problem could have been linked to the cancellation because if I look in the Outlook calendar view I could see that the person's name is part of the service title but then within an hour or so I noticed that something similar happened again. Another group appointment time has completely disappeared from the calendar in Bookings, but this time the problem seems to be connected to someone making a new booking for that time slot. This time I can still see the name of one of the original customers in the Outlook appointment but all the old information for all the original customers has disappeared completely from Bookings. I guess there is no way to get this information back? I am also seeing that the number of available slots that can be booked keeps changing. I increased the number spaces for a couple of dates but then these changes just seem to reset to the default number. Another thing that has happened is that I can no longer access the customer view of Bookings when I am logged in on my admin account. The page just reloads about 10 times before giving a 500 error and ending up being redirected to https://outlook.office.com/. It works normally if I go in via an incognito browser window. I don't understand what is happening with Microsoft Bookings. I can imagine that all of this is somehow an update that Microsoft has made which has caused all these bugs and this terrible experience but I think it is surprising that nobody else seems to be reporting any problems that can be linked to this at the moment. I haven't changed anything in the settings for bookings and the program has worked without any major problems for a very long time (I've handled more than 5700 bookings through this program so I have no plans to switch to a different booking program). I keep testing things by making fake bookings and as of now the confirmation emails seem to have reverted back to their old format from two days ago. I need to start opening dates for January which can be booked but I don't think I can trust this program to work properly at the moment. It would be nice to be able to get information about what changes being made and any possible bugs that exist in the program to help those of us who use this program every day.How to track booking confirmations when completed?
Does anyone know how to track when someone completes the booking? I have bookings embedded into my page but there is no way to setup a page re-direct once it has been booked in or being able to track button clicks/form submissions etc through Google Analytics. How do you get around this? As it's not good enough to only track a page view of the booking but not a booking completion.
Gmail users in Microsoft Bookings teams meetings
Hi I have Gmail users booking slots for parent consultations through Microsoft Bookings. They get a confirmation email. I am not able to contact them from my calendar meeting request for the consultation. It keeps defaulting to Teams meetings. The meeting starts but it is 'dead', the time is ticking over but that is all.
Microsoft Bookings Cancellations
Customers are booking appointments with me through the Microsoft Bookings app. They receive a calendar invitation and accept it into their Outlook calendar. However, when they delete or cancel this appointment in their own outlook calendar, I am not receiving the notificiation about this. I therefore think that I have an appointment with the customer but they think that they have cancelled it. I know for a fact that their calendar system sends cancellation notifications because I received them in the past when I was using Google calendar. Now that I have switched to Microsoft, I am not getting any notifications which does not seem very logical. Does anyone know how I can solve this problem?
Bookings is acting up since the end of november - lot of issues
This ticket is a follow up of an old ticket I opened in september (https://techcommunity.microsoft.com/t5/microsoft-bookings/bookings-is-acting-up-since-mid-august-lot-of-issues/m-p/3922506) Bookings shows various issues particularly since the end of november (to be more precise, on november 28th). Here are the issues we are able to trace up: No internal note are shown in Outlook or Bookings calendar. Email are not formatted with the correct language, despite the page is correctly configurated. Teams link in Bookings calendar are broke (shown in plain text) when you open an event. .ICS of every Bookings event in outlook and bookings appear weirldy formatted. The most significant problem is that reminder emails are being sent in duplicate, triplicate, and sometimes even six times to clients. Clients are displeased with the spam they receive from MS Bookings regarding their appointments. This is causing significant problems for our enterprise. We presently have two reminders email setup for client; 3 days before and one day before the appointment, and presently, if the appointment is taken within 24 hours, the two reminders emails are sent right after the confirmation email, resulting in spam. This behavior is abnormal and not in line with Microsoft Bookings' usual functionality. We currently have approximately 80 Bookings pages in use, with around 2000 appointments scheduled each month. MS Bookings has been tested in our environment since December 2022 and implemented with customers since April 2022. This is the second time we've encountered such issues. It significantly impacts our trust in this solution and prompts us to reconsider the reliability MS Bookings is providing. Could you please provide a quick response regarding these issues? They all emerged simultaneously. I believe this is not a coincidence. Has Microsoft made any changes on their end?
