Azure Lab Services - lab plan outage - April 15, 2025
Hello, Azure Lab Services is currently experiencing an outage affecting customers using Lab Plans for their service. Customers using Lab Accounts are not affected. This issue impacts all operations across all regions. The root cause has been identified, and a hotfix is being rolled out. We expect service to be fully restored by the end of the business day (CDT) on April 15, 2025. We will provide updates about the outage in this blog post until the issue is fully resolved.
Azure Lab Services - Upcoming maintenance update on February 8, 2025
Hello all, On February 8, 2025, we will be updating Lab Account Service between 2:00 PM - 11:00 PM UTC. This maintenance will only affect the Lab Account Service not Lab Plan Service. Please expect downtime for most common operations like create/ update/ delete labs, start/stop virtual machines etc. The Lab Account service will be available after the update. Thank you for your patience. Refer to this blog post for the latest update on this maintenance. - Lab Services team.
Azure Lab Services - performance issues in UK South region - January 21, 2025
We are currently experiencing performance issues in the UK South region. That may cause some operations to take longer than usual to complete. This delay can result in certain virtual machines becoming stuck in the starting or stopping state. Our engineering team is actively working on mitigating the issue and has started rolling out several changes aimed at improving performance. We are also closely monitoring the region and unblocking affected virtual machines as soon as any issues are detected. For new labs, we recommend selecting a different region (other than UK South) until the issue is fully resolved. We will provide the next status update by January 24, 2025. We sincerely apologize for any inconvenience this may cause and deeply appreciate your understanding and patience as we work to restore optimal performance. Thank you for choosing our services.Troubleshooting Guide for Virtual Machine Connectivity (RDP/SSH)
Azure Lab Services requires RDP & SSH access to connect to the lab template and student virtual machines (this applies whether using advanced networking or not). There are a common set of issues and pitfalls that affect the connectivity for students & teachers to their lab resources.
