Unable to schedule Skype meetings after mailbox migration
Hi, hoping someone can help me with an issue we are facing. We have a client with Skype for Business Server 2015, as well as mailboxes in Office 365. We have recently moved some users from their Office 365 tenant into a different tenant with a different domain. The users now sign into outlook with user@domainb.com but still sign into Skype on Prem with user@domaina.com. When they try and create a Skype meeting in their Outlook after the migration they receive an error to make sure they are signed into Outlook and Skype with the same email, which of course they are not. I have looked at various articles dealing with SIP and SMTP mismatch and they advised to set DisableEmailComparisonCheck to true. I have tried doing this both in the registry and also by creating a separate client side policy with Email check disabled and scoping it to a test user but I am still unable to create meetings. I know the policy is taking affect as if I make other changes to it, ie disabling emoticons the test user picks up those settings. Does anyone have any experience with having different SIP and SMTP addresses with S4B server 2015 and Skype client 2013/2016? Thanks Nick
SFBO, Client Policies, Conferencing Policies, External Access Policies.
Hey Guys, I am getting ready to take my 70-347 exam and despite the tremendous amounts of studying i have been doing... The one area where i am pretty confused is on creating various policies. Like for instance this documentation here says that if you want to create a new CS-Client Policy, you need to reach out to office 365 support? https://docs.microsoft.com/en-us/lyncserver/identities-scopes-and-tenants-in-skype-for-business-online Per-user policies must be created for you by Office 365 Support. After the policies are created, you can then assign them to users by using the appropriate Grant-Cs cmdlet (for example, https://docs.microsoft.com/powershell/module/skype/Grant-CsExternalAccessPolicy). Per-user policies are easy to identify because the policy Identity always begins with the tag prefix. For example: Is that true, do you need to have O365 support create Conferencing Policies, User Policies, External Access Policies? I realize you can use the Grant-* Command to set the policy for a user, or the Set-* command to modify existing policies but i cant find any clear documentation that explains whether or not you need to have office 365 support create the policies. If someone could shed some light on that and provide an explanation as to what changed and when. Thanks, Robertaudio levels during Skype meeting
Good morning! Are there any SfB Server administrative controls available to modify level or adjust AGC for inbound audio from phones or interop devices like Polycom RealConnect on premise? We occasionally get complaints from users that inbound audio from Polycom Group Series or call phone calls is low during Skype meetings. Skype > Skype audio and Polycom > Polycom audio is good, low volume seems to only affect interop calls and some cell phone calls. Thanks!
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Our organisation has recently moved to SfB Online for telephony - replacing traditional desk phones for internal and external calling. A bit of background to help set the scene.... We have an on-premise (Cisco) PSTN connectivity with (Sonus SBC) Cloud Connector Edition setup. We have been unable to get meaningful CDR reports for users from either Cisco or SfB Online: These users don't appear in the SfB Online PSTN usage report (presumably because we don't have an O365 calling plan) These users don't appear in Cisco CDR as Cisco is handing off the call to SfB Online We would like to be able to report on the following, down to the individual user level: Call volumes (calls made/received) abandoned call rate answered call rate internal calls made external calls made We have not implemented auto attendant or call queues, as this is not the way in which the organisation operates. Does anyone know the following: Does SfB Online CDR contain the above level of detail How to go about accessing SfB Online CDR Does SfB Online CDR include internal calls - i.e. Skype to Skype Thanks, AnthonySkype Room System - Troubleshooting
Hi all, May I ask how do you troubleshoot the SRS devices? I have an issue where device suddenly (in a new location) lost the connection to calendar (on premises). On the event logs there is SRS log category, but that does not enlight anything. I was hoping to find plase where it really says in which situation the connection fails. But also, can we somehow troubleshoot if the apps does not work? One simple is e.g. the network trace, has anybody success to take locally the network trace on SRS?
