Transcript available for some but not for all
Hi Community i wonder if anyone can help. A colleague wanted to add captions for those with hearing impediments to a HR training video. i advised the user to use Microsoft stream which produces transcripts in line with the video which also be downloaded, the first line of the transcript (webvtt) would have to be removed and the . replaced with , and saved as an srt file. however when the user uploads a video , she cannot see any transcript. if she clicks on the cog to the right of view settings, she only see's theatre mode, whereas i can see hide transcripts and hide people. i don't have admin rights. if you navigate to edit we can see that autogenerate captions is enabled and the default language is in english. i'm stumped and to make matters worse, our o365 administrator is currently off sick so i cannot get an answer. is it possible that the admin can set who can view transcripts. I've tried investigating on this subject in this community, but it looks like as it's relatively new feature there is not much information about it. i appreciate any help many thanks Gordon