How We Built an AI Operations Agent Using MCP Servers and Dynamic Tool Routing
Modern operations teams are turning to AI Agents to resolve shipping delays faster and more accurately. In this article, we build a “two‑brain” AI Agent on Azure—one MCP server that reads policies from Blob Storage and another that updates order data in Azure SQL—to automate decisions like hazardous‑material handling and delivery prioritization. You’ll see how these coordinated capabilities transform a simple user query into a fully automated operational workflow
